Info Systems T/F Test 1

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There are four major business functions: Sales and marketing; manufacturing and production; finance and accounting; and information technology

FALSE

Information systems literacy describes the behavioral approach to information systems, whereas computer literacy describes the technical approach

FALSE

Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the software and business processes needed

FALSE

Knowledge workers assist with paperwork at all levels of the firm

FALSE

Management information systems typically support nonroutine decision making

FALSE

Studies have consistently shown that firms who invest greater amounts in information technology receive greater benefits than firms that invest less

FALSE

The competitive forces model was created for today's digital firm

FALSE

The term 'business ecosystem' describes the interplay between the various organizational forces within a firm

FALSE

The use of Internet technologies allows companies to more easily sustain competitive advantage

FALSE

Transaction processing systems are most commonly used by the senior management level of an organization

FALSE

A substantial part of management responsibility is creative work driven by new knowledge and information

TRUE

Customers are one of the competitive forces that affect an organization's ability to compete

TRUE

Decision-support systems help managers make decisions that are unique, rapidly changing, and not easily specified in advance

TRUE

Online collaboration tools eliminate the need for global firms to have synchronous collaboration

TRUE

Supply chain management systems are more externally oriented than enterprise systems

TRUE

Business processes are logically related tasks for accomplishing tasks that have been formally encoded by an organization

FALSE

Strong linkages to customers and suppliers decrease switching costs

FALSE

You would use an MIS to help decide whether to introduce a new product line

FALSE

In an efficient customer response system, digital answering systems are used to monitor and respond to customer inquiries

FALSE

ESSs are designed to serve the middle management of the organization

FALSE

A business model describes how a company produces, delivers, and sells a product or service to create wealth

TRUE

Decision-support systems use internal information as well as information from external sources

TRUE

Extranets allow firms to work easily with third-party suppliers and vendors

TRUE

From the point of view of economics, information systems technology can be viewed as a factor of production that can be substituted for traditional capital and labor

TRUE

In a demonstration of network economics, the more people that use Adobe software and related products, the greater the value of the software

TRUE

In the value chain model, primary activities are most directly related to the production and distribution of the firm's products and services that create value for the customer.

TRUE

Information supplied by an enterprise system is structured around cross-functional business processes

TRUE

Managers need TPSs to monitor the status of internal operations and the firm's relations with the external environment

TRUE

The dimensions of information systems are management, organizations, and information technology.

TRUE

The idea driving synergies is that when the output of some units can be used as inputs to other units, the relationship can lower cost and generate profits.

TRUE


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