Info Systems T/F Test 1
There are four major business functions: Sales and marketing; manufacturing and production; finance and accounting; and information technology
FALSE
Information systems literacy describes the behavioral approach to information systems, whereas computer literacy describes the technical approach
FALSE
Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the software and business processes needed
FALSE
Knowledge workers assist with paperwork at all levels of the firm
FALSE
Management information systems typically support nonroutine decision making
FALSE
Studies have consistently shown that firms who invest greater amounts in information technology receive greater benefits than firms that invest less
FALSE
The competitive forces model was created for today's digital firm
FALSE
The term 'business ecosystem' describes the interplay between the various organizational forces within a firm
FALSE
The use of Internet technologies allows companies to more easily sustain competitive advantage
FALSE
Transaction processing systems are most commonly used by the senior management level of an organization
FALSE
A substantial part of management responsibility is creative work driven by new knowledge and information
TRUE
Customers are one of the competitive forces that affect an organization's ability to compete
TRUE
Decision-support systems help managers make decisions that are unique, rapidly changing, and not easily specified in advance
TRUE
Online collaboration tools eliminate the need for global firms to have synchronous collaboration
TRUE
Supply chain management systems are more externally oriented than enterprise systems
TRUE
Business processes are logically related tasks for accomplishing tasks that have been formally encoded by an organization
FALSE
Strong linkages to customers and suppliers decrease switching costs
FALSE
You would use an MIS to help decide whether to introduce a new product line
FALSE
In an efficient customer response system, digital answering systems are used to monitor and respond to customer inquiries
FALSE
ESSs are designed to serve the middle management of the organization
FALSE
A business model describes how a company produces, delivers, and sells a product or service to create wealth
TRUE
Decision-support systems use internal information as well as information from external sources
TRUE
Extranets allow firms to work easily with third-party suppliers and vendors
TRUE
From the point of view of economics, information systems technology can be viewed as a factor of production that can be substituted for traditional capital and labor
TRUE
In a demonstration of network economics, the more people that use Adobe software and related products, the greater the value of the software
TRUE
In the value chain model, primary activities are most directly related to the production and distribution of the firm's products and services that create value for the customer.
TRUE
Information supplied by an enterprise system is structured around cross-functional business processes
TRUE
Managers need TPSs to monitor the status of internal operations and the firm's relations with the external environment
TRUE
The dimensions of information systems are management, organizations, and information technology.
TRUE
The idea driving synergies is that when the output of some units can be used as inputs to other units, the relationship can lower cost and generate profits.
TRUE