Info Tech - Unit 1
Why is fluency in information technology becoming increasingly important for many college majors?
(84%) Many academic fields are incorporating advancements in information technology.
Which statement best describes the qualifications for Information Technology professions?
(84%) Most Information Technology fields require at least a technical certificate for entry level jobs.
Lianna is an Information Technology professional. She usually spends her days creating custom programs for her company by writing code. Near the end of the day, Lianna runs into an issue trying to connect to the company's webpage. Because she can see her coworkers successfully connecting to the website, she suspects that the issue might be on her computer in particular.
(84%) Network System Administrator
Which statement best describes the role of computing in entrepreneurship?
(84%) There are many software and hardware tools an entrepreneur can leverage in any business.
Which of these tools can best be used as a self assessment for career planning purposes?
(84%) a personality test
Interactive media professionals are unique among other Information Technology professionals because they
(84%) are categorized as artistically gifted design professionals. (or c?)
What is the typical educational requirement for a non-entry level software programmer?
(84%) bachelor's degree
Which of the following items is the best list of items to bring to a job interview?
(84%) copies of your resume, the contact information for your interviewer and a pen and paper to take notes
Andreas got a job as a low level programmer at a software company right after high school. His professional goal is to become a supervisor at the same company or one similar to it.
(84%) establish what skills are required to reach his goal
Which of these are examples of skills?
(84%) knows C++, speaks Spanish, strong communicator
A network system administrator would typically be responsible for which of the following duties?
(84%) maintaining the shared connections between office users
Which attitudes are most common among successful IT professionals?
(84%) openness to learning new things and interest in technology
Which of the following transferable skills are generally the most looked for in the IT field?
(84%) problem solving skills, teambuilding skills, and communication skills
Which of the following best describes professional behavior in the IT field?
(84%) teaching others about technology in order to increase IT knowledge in the community
Which is the main reason why IT professionals need to pursue continuing education and self-directed learning?
(84%) to maintain and improve professional skills
An employee might want to take a skills assessment
(84%) when looking to understand her own aptitudes.
Which of the following are examples of lifelong learning increasing the chance of a promotion?
- A customer service representative takes classes to become fluent in another language. - A restaurant server reads a book on how to manage people. - A software tester works toward a degree in software development.
Which of the following are examples of typical problems an ISS professional would encounter?
- A user cannot print a word-processing document. - A user is having problems installing a new DVD drive.
Identify actions to take when establishing a business.
- Be as thrifty as possible. - Keep lines of communication open. - Predict how business is progressing. - Write a solid business plan. - Plan for the unexpected.
Choose all items that represent features of the job application process.
- Certain aspects of the process are governed by federal laws. - Different states have their own laws governing aspects of the process. - Employers may offer an online application process.
traditional use of computers
- Communicating via e-mail is a - Creating advertisements and paying someone to publicize them is a - Manually managing financial, inventory, and scheduling records is a
new use of computers
- Creating advertisements and paying someone to publicize them is a - Communicating via social networking websites is a - Collaborating as a virtual team is a
Choose all items that represent characteristics of the job application process.
- Drug screens and background checks are sometimes requested. - Federal anti-discrimination laws govern aspects of the process. - You can apply by sending paper documents or apply online. States have laws governing the process.
Identify traits of entrepreneurs.
- Entrepreneurs desire independence. - Entrepreneurs exercise discipline. - Entrepreneurs identify new ways to meet needs. - Entrepreneurs know how to take intelligent risks.
Which of the following statements about personality are true?
- Personality is an individual's unique combination of attitudes, behaviors, and characteristics. - Being aware of personality characteristics helps people identify their natural abilities and determine potential careers.
Which of the following are disadvantages of assessments?
- Some traits can be difficult to measure. - Training and experience may be more important than aptitude for some positions. - Applicants may change their answers to fit whatever profile they think is being tested for.
What are the benefits of transferable skills?
- They allow easy cross-company transfers. - They help a person develop self-esteem. - They open up a variety of employment options.
Which of the following statements are true of software engineers?
- They are responsible for writing programming code. - They are usually strong problem-solvers.
What are the advantages of using assessments?
- They can be used to target training for employees. - They may lead to lower turnover rates. - They can provide an accurate picture of someone's personality.
Which of the following are advantages of assessments?
- They can provide an accurate picture of someone's personality. - They can be used to target employee training. - They may lead to lower turnover rates.
Which of the following statements about personality tests are true?
- They evaluate a person's personality traits. - They can be used as self-assessment tools for career planning.
Which of the following statements are true of computer hardware engineers?
- They work with the physical aspects of computers. - They work with prototypes. - They must have knowledge of electrical engineering principles.
Choose the types of education an ISS professional is most likely to have.
- a CompTIA certificate - a Microsoft-certified desktop support certificate
Which of the following are provided by most professional organizations?
- a code of conduct - a network of professionals - skills validation
Which of the following are offered by most professional organizations?
- a code of conduct - access to resources, conferences, and job boards - skills validation
Which of the following college majors currently integrate computing in required courses?
- all engineering majors - all science majors - digital arts majors
Choose all items that represent characteristics of a cover letter:
- asks for a job interview - introduces a resume - asks for an interview for a specific job - is brief - never longer than one page - demonstrates enthusiasm and knowledge of the company and position
Which of the following are examples of formal education?
- attending a college course at an accredited college - attending a continuing education course
Choose all items that represent characteristics of a functional resume.
- based on data obtained from a career portfolio - contains data relevant to the position for which you are applying - highlights job roles and skills rather than positions held
Which of the following actions should one take when establishing a business?
- be as thrifty as possible - plan for the unexpected - keep lines of communication open with customers - gauge how business is progressing
Choose all items that represent characteristics of a career portfolio.
- contains physical and/or digital data - is a collection of information about one's education, work experience, skills, and accomplishments
Which of the following tasks is an interactive media professional most likely to do?
- decide how a website should look - test a software program to ensure that the visual elements are working
Which of the following behaviors are generally considered to be professional?
- exhibiting respect for people, both personally and professionally - participating in professional organizations and their events
Which of the following are generally considered to be professional behaviors in IT?
- maintaining technical competency - teaching others about technology
Choose all items that represent characteristics of a work samples.
- provides examples of creative work such as writing, film, or art - can be referenced in your resume and taken to job interviews - is well organized and easy for a potential employer to find and digest
Which of the following are recommended ways to learn more about IT careers?
- scheduling an appointment with a career counselor at a school - attending an informational session - applying for an internship - contacting a professional organization, such as CompTIA
Which of the following are examples of professional organizations in the field of IT?
- the Association for Computing Machinery (ACM) - the Institute of Electrical and Electronics Engineers (IEEE) - the American Society for Information Science and Technology (ASIS&T)
Which of the following offer information about IT careers?
- the Occupational Outlook Handbook published by the US Bureau of Labor Statistics - career centers in high schools, colleges, and universities - professional organizations such as the ACM or the IEEE
How do entrepreneurs currently use computers?
- to create and submit invoices automatically - to communicate with employees via instant messaging - to advertise on social networking sites - to serve customers around the world - to collaborate with virtual team members
How do entrepreneurs traditionally use computers?
- to manage financial records - to create advertisements - to catalog tax records - to e-mail clients - to create invoices
What are responsibilities of entrepreneurs?
- to own businesses - to be responsible for employees - to make their own decisions and schedules - to purchase their own health insurance - to pay for office space and supplies
What are responsibilities of employees?
- to work for companies - to be responsible to stakeholders - to do their jobs using skills they were hired to use - to work a set schedule every week - to follow instructions
Choose the types of work a person in the network systems administration field might do on a regular basis.
- troubleshooting the network when there are problems with connectivity - improving the speed of the network
In what situations should you show enthusiasm at work?
- when you are congratulated on a job well done - when you are offered a new project - when you are running a team meeting - when you are offered a promotion
Which of the following are wise entrepreneurial decisions or concepts?
- writing a comprehensive business plan - researching competition for a business idea - pursuing various funding options - dreaming of starting a business
Which example of IT lifelong learning is most likely to lead to a promotion?
(84%) A developer learns a new programming language.
Which statement is true of entrepreneurs?
(84%) A good entrepreneur sometimes solves problems by hiring experts to help, like an office manager or IT professional.
Which of the following is a disadvantage of using a personality assessment to determine who is well suited for a work position?
(84%) A person may have experience not measured by the assessment.
Who is demonstrating entrepreneurship?
(84%) A recent graduate makes money helping teachers sell their lesson plans online.
Which best describes the differences between a resume and a CV?
(84%) A resume is a focused summary of professional skills accomplishments, while a CV is comprehensive.
Who should have a career portfolio, and how often should it be updated?
(84%) Everyone should have a career portfolio, which they should update daily with their professional activities.
Which of the following statements best describes IT careers?
(84%) IT careers are found in a wide variety of industries.
In which field of Information Technology do IT professionals work directly with other employees to solve their general technology related issues?
(84%) Information Services and Support
Which of the following Information Technology career fields generally requires the lowest level of education for an entry-level position?
(84%) Information Services and Support
Which of the following is a professional organization in the field of IT?
(84%) Institute of Electrical and Electronics Engineers (IEEE)
"offers resources that advance computing as a science and a profession."
ACM
is dedicated to advancing the information sciences and providing opportunities, support, and focus to IT professionals.
ASIS&T
What are some ways to find out what skills you need to develop at work?
Ask a supervisor's opinion. Ask coworkers' opinions. Attend trainings offered by the company.
Choose all items that represent essential tasks to do after an interview is over.
Ask about next steps and the best way to communicate. Send a follow-up email within 24 hours.
Choose all items that represent important job interview considerations.
Avoid odors others may find unpleasant (perfume, cigarette smoke). Cover up piercings and tattoos. Find out what the dress expectations are.
Which of the following statements about certificates is true?
Certificates focus on a narrow set of skills or type of technology.
"the world's largest professional association dedicated to advancing technological innovation and excellence for the benefit of humanity."
IEEE
Which of the following statements explains why tough-mindedness is a good personality trait for an IT professional to have?
IT professionals often have to make logical, well-considered decisions.
Choose all items that are essential to prepare for a job interview.
Make a list of questions you want to ask. Learn about the company. Prepare to answer common interview questions.
How is a technical certificate like a computer-related associate degree?
They both provide evidence for specialized training.
Which of the following statements about professional codes of conduct is true?
They define how professionals should make decisions about their professional behavior.
Identify the most common level of education for a programmer or software developer.
a bachelor's degree
Which of the following would an NSA professional most likely need?
a bachelor's degree
Which of the following would an interactive media professional most likely need?
a certificate, an associate of arts degree, or a bachelor's degree
What is an internship?
a short-term, often unpaid work assignment
Which of the following is the best definition of the word ability?
actual skill level
Which type of funding is provided by a person or group with large financial resources in exchange for partial ownership of a business?
angel funding
Employees
are usually offered health and retirement benefits. complete tasks using the skills they were hired to use.
While traditionally employers used computers to track ordering and inventory, computers are used now to
automate merchandise ordering and inventorying.
Which of the following are examples of demonstrating professional behavior in the workplace?
being punctual attending work regularly completing assignments on time following company rules having a positive attitude
Choose all items that represent characteristics of work samples.
can be printed or placed on the web are samples of creative work should be appropriate to the job for which you are applying
are responsible for the installation and troubleshooting of computers and their associated equipment, such as printers, storage devices, and monitors.
computer support specialist
A network systems administrator would most likely help with
connecting a computer to the Internet.
Choose all items that represent important things to bring to an interview.
copies of your resume pen and notebook with questions list of personal references phone number of contact person
When an entrepreneur has three employees at a busy and growing software company, what is the primary responsibility of the employees?
create the product that customers want
are responsible for overseeing the data and operation of databases.
database admin
Which of the following roles is responsible for overseeing the data and operation of databases?
database administrator
An interactive media professional would most likely help with
designing a website.
If you had an idea for a new software company, what would be the best approach to help make it a successful business?
develop a business plan to describe how to maintain and grow revenues
Choose the items that represent data you might add to your career portfolio.
employer letters of recommendation school transcripts national test scores photos you exhibited at a gallery or show chronological list of jobs held
Select the five factors measured in the big five personality test.
extraversion neuroticism openness agreeableness conscientiousness
Which of the following would an information services and support professional most likely help you with?
fixing your computer's DVD drive
What is the best overall approach to education and career development for IT professionals?
formal education followed by lifelong learning
Choose all the items that represent potential ways to find a job opening.
friends, family, and social network career center or job fair online search company website newspapers and other publications
What are sums of money that are given out for specific reasons?
grants
Which of the following is a name for the place an information services and support professional might work?
help desk
A transferable skill can be applied
in a variety of situations and roles.
Which of the following are part of personal growth?
increasing self-awareness improving quality of life developing skills
An employee is having trouble opening a file on a computer.
info services and support
Several people in the human resources department need new software installed.
info services and support
The company has finished designing a software program, but users aren't sure how to use it.
interactive media
The president of a company wants to give the company website a fresh new look.
interactive media
Choose all items that represent characteristics of a resume:
is a summary career portfolio data is typically organized by jobs or skills is ideally one or two pages in length
A software engineer with a detail oriented personality has the patience and aptitude for
looking through many lines of code for errors that cause bugs.
What special certifications do Cisco and Novell offer that can help satisfy job requirements for Information Services and Support and Network System Administration professionals?
network support
A new branch of the company is opening soon, and the computers there need to be connected to the Internet.
network systems admin
An employee wants to work from home but can't connect to the network from there.
network systems admin
Which should be your first choice for the most efficient and successful job search method?
networking person-to-person
According to the Bureau of Labor Statistics, how many new technical positions will be created in the IT field by 2020?
one million
Which results are expected in a personality test but not a skills assessment?
openness, conscientiousness, extraversion
Entrepreneurs
own businesses. make their own decisions on the job. pay for office space and supplies.
After establishing a long term goal and understanding what it entails, the best next step is to
plan numerous intermediate short-term goals.
People's personality types, transferable skills, and aptitudes most affect their
potential career choice.
Which of the following is the best definition of the word aptitude?
potential skill level
An employee has an idea for a software program that can save the company time, but doesn't know how to write it.
programming and software dev
The vice president of sales would like help designing a new software program to keep track of sales.
programming and software dev
Which of the following is an example of self-directed learning?
reading informative articles about computers
Choose all items that represent essential items to bring to an interview.
relevant work samples notebook with questions to ask copies of resume and personal references phone number of the contact person
Which of the following are possible ways to measure transferable skills?
self-assessment tests employability assessments the ability to perform tasks
Choose all items that represent appropriate interview behaviors.
smiling making eye contact using people's names showing confidence
Which of the following roles is responsible for writing programming code?
software engineer
Which of the following are examples of IT careers?
software engineer hardware engineer systems analyst database administrator computer support specialist - computer hardware engineer - systems analyst - database administrator
are responsible for analyzing the IT needs of an organization and then recommending systems to support those needs.
system analysts
Identify examples of lifelong learning.
taking a continuing education course focusing on self-directed learning
A programming and software development professional would most likely help with
testing a software program.
Which of the following are personality tests?
the big five personality test the Myers-Briggs Type Indicator the Rorschach inkblot test
Why is it especially important for IT professionals to participate in lifelong learning?
to keep up with trends in technology
Which of the following is the responsibility of a computer support specialist?
troubleshooting printer issues
Dan is trying to decide on what his major should be in college, so he chooses to take a personality test.
which methods of solving problems and interacting with others he favors
An IT professional with a customer-service orientation would be most likely to
work late to make sure a person's issue is resolved.
A typical day in programming and software development would involve
writing code for a software program.
Which documents might an employer expect to find in a career portfolio?
writing samples, national test scores, and letters of recommendation
