information system exam 2
________ is an unauthorized access point into a wireless network. Select one: a. War driving b. A rogue access point c. Eavesdropping d. An evil twin attack
A rogue access point
________ is an informational role. Select one: a. Analyzer b. Leader c. Liaison d. Resource allocator
Analyzer
Social computing increases _________. Select one: a. supplier power b. buyer power c. threat of substitutes d. threat of new entrants
Buyer power
________ is a CRM operation in which organizational representatives use multiple channels to communicate with customers. Select one: a. CMA b. SFA c. JIT d. CIC
CIC
________ is an approach that integrates various automated factory systems. Select one: a. CRM b. TPS c. CIM d. MRP
CIM
Tujia is potentially the Airbnb of _________. Select one: a. China b. Russia c. Australia d. India
China
WeChat is _________'s massive social media site. Select one: a. Africa b. Europe c. China d. India
China
________ is part of the ________ process and involves customizing the product in response to a customer request. Select one: a. Sell-from-stock; procurement b. Sell-from-stock; fulfillment c. Configure-to-order; fulfillment d. Configure-to-order; procurement
Configure-to-order; fulfillment
________ marketing is when companies use social computing tools to obtain feedback from customers. Select one: a. Viral b. Conversational c. Traditional d. Filter
Conversational
Examples of _______ include sensitivity, what-if, and goal-seeking analyses. Select one: a. OLAP b. OLTP c. data mining d. DSS
DSS
________ are designed to correct a lack of communication among _________. Select one: a. ERP; TPS b. FAIS; TPS c. ERP; FAIS d. FAIS; ERP
ERP;FAIS
_______ is a capability of dashboards that highlights deviations larger than certain thresholds. Select one: a. Drill down b. Trend analysis c. Exception reporting d. CSF
Exception reporting
GM used ________ to promote jobs and feature new cars. Select one: a. Google b. Twitter c. Facebook d. LinkedIn
Amazon's fulfillment process is fully automated (no humans are involved) . Select one: True False
False
An FAIS helps get rid of information silos caused by ERP. Select one: True False
False
Cars are typically produced using the pull model. Select one: True False
False
GEO satellites run the GPS system. Select one: True False
False
It took FedEx years to implement EDEN because they had to train users how to install sensors on every package. Select one: True False
False
LEO satellites have the longest orbital life. Select one: True False
False
LinkedIn's main market is upper-level executives. Select one: True False
False
Predictive analytics require prescriptive analytics with two additional components: actionable data and a feedback system that tracks the outcome produced by the action taken. Select one: True False
False
Retailers are the prime example of companies involved in the production process. Select one: True False
False
________ satellites have the largest footprint. Select one: a. GEO b. LEO c. MEO d. VEO
GEO
________ is an example of a shopping community. Select one: a. LivingSocial b. Kaboodle c. Craigslist d. Fotolia
Kaboodle
A large number of ________ satellites are needed for global coverage. Select one: a. VEO b. LEO c. MEO d. GEO
LEO
The planning process that integrates production, purchasing, and inventory management of interdependent items is called _________. Select one: a. MRP II b. ERP c. SCM d. MRP
MRP
________ feature remixable applications and data. Select one: a. Tags b. Wikis c. Web services d. Mashups
Mashups
Which of the following is FALSE of Munchery? Select one: a. Munchery's revenue model is advertising. b. Munchery offers food that is less expensive than restaurants. c. Munchery delivers cold food. d. Munchery is able to provide a menu that changes daily.
Munchery's revenue model is advertising
________ is designed to be embedded in mobile devices and can be used with mobile wallets. It is a _________-range wireless network technology. Select one: a. NFC; medium b. NFC; short c. UWB; short d. UWB; medium
NFC;short
________ is an e-parking service that allows users to check the availability of parking spaces in participating parking lots and garages and to book guaranteed spaces before reaching their destination. Select one: a. Stratim b. ParkWhiz c. MonkeyParking d. PocketParker
ParkWhiz
________ is an example of a sponsored reviews website. Select one: a. PayPerPost b. Epinions c. Metacritic d. ThisNext
PayPerPost
__________ allows anyone to syndicate any content to anyone who has an interest in subscribing to it. Select one: a. RFID b. RSS c. Blogging d. UWB
RSS
_______ is a decisional role. Select one: a. Resource allocator b. Leader c. Analyzer d. Liaison
Resource allocator
________ is the component of an operational CRM system that automatically records all of the components in a sales transaction process. Select one: a. SFA b. CMA c. JIT d. CIC
SFA
If you want to implement an ERP system but cannot afford to make large investments in IT, ________ ERP is a good solution. Select one: a. best-of-breed b. vanilla c. SaaS d. custom
SaaS
Question text ________ is a cloud-based ERP system. Select one: a. SaaS b. IaaS c. PaaS d. EaaS
SaaS
________ transmission systems can have a large coverage area but their signals experience propagation delay. Select one: a. Radio b. Microwave c. Satellite d. Fiber
Satellite
________ is an advantage of cloud-based ERP systems. Select one: a. Recovery b. Control c. Scalability d. Security
Scalability
Find My iPhone is an example of ________. Select one: a. a voice portal b. a mobile portal c. Telemetry d. l-commerce
Telemetry
A mobile wallet is an app used for making financial transactions. Select one: True False
True
Dell services its business customers through its distribution portal. Select one: True False
True
Experts argue business analytics and business intelligence should be used interchangeably. Select one: True False
True
Organizations can use SaaS to acquire cloud-based ERP systems. Select one: True False
True
The entire business analytics process starts with a business problem or organizational "pain point". Select one: True False
True
________ is NOT an example of a social marketplace. Select one: a. Flipsy b. Fotolia c. Craigslist d. Tujia
Tujia
________ is a strategy in which the salesperson provides customers with the opportunity to purchase related products or services of greater value in place of, or along with, the consumer's initial product or service selection. Select one: a. Upselling b. Downselling c. Cross-selling d. Bundling
Upselling
Data prices in ________ are among the lowest in the world. Select one: a. Ethiopia b. Russia c. Vietnam d. India
Vietnam
______ analysis attempts to predict the impact of changes in the assumptions (input data) on the proposed solution. Select one: a. Goal-seeking b. Affinity c. Sensitivity d. What-if
What-if
Some companies are trying to replace EDI with XML. Select one: True False
XML
________ are the target audience for the most popular categories of fiction on Wattpad. Select one: a. Old men b. Old women c. Young women d. Young men
Young women
The Royal Bank of Scotland's bot, called Luvo, _________. Select one: a. allows customers to describe what they are looking for instead of just choosing from standard options b. provides a list of recommendations and enables customers to have a real-time dialogue with the bot c. asks shoppers to input their skin type and then suggests beauty tips and products tailored to their needs d. automates the simple but time-consuming process of requesting sick leave
allows customers to describe what they are looking for instead of just choosing from standard options
Using a bot on Kik, Sephora __________. Select one: a. provides a list of recommendations and enables customers to have a real-time dialogue with the bot b. asks shoppers to input their skin type and then suggests beauty tips and products tailored to their needs c. allows customers to describe what they are looking for instead of just choosing from standard options d. automates the simple but time-consuming process of requesting sick leave
asks shoppers to input their skin type and then suggests beauty tips and products tailored to their needs
You decide to purchase SAP but modify it to handle your specific business processes. This is an example of the ________ approach to ERP implementation. Select one: a. vanilla b. as-is c. best-of-breed d. custom
best-of-breed
Epinions is an example of ________ ratings and reviews. Select one: a. expert b. conversational c. sponsored d. customer
customer
GIS is a computer-based system for capturing, integrating, manipulating, and displaying data using Select one: a. digitized maps. b. analytics. c. dashboards. d. solar energy.
digitized maps
Banjo makes sense of social networking noise primarily by _________. Select one: a. identifying structured data b. ignoring useless posts c. using Facebook algorithms d. geolocating posts
geolocating posts
You want to spend a maximum of $100,000 on your first house. You need to use a(an) _____ analysis to figure out the location and size of those types of homes. Select one: a. affinity b. sensitivity c. what-if d. goal-seeking
goal-seeking
Pacific Gas & Electric's smart meters collect readings every ________ where traditional meters are read every ________. Select one: a. minute; month b. hour; week c. minute; week d. hour; month
hour;week
Social ________ is the monitoring, collection, and analysis of socially generated data to make strategic decisions. Select one: a. data b. wisdom c. intelligence d. knowledge
intelligence
A(An) ________ report summarizes the performance of critical activities. Select one: a. drill-down b. comparative c. ad hoc d. key indicator
key indicator
In the ________ component of SCM, supply chain managers schedule the activities necessary for production, testing, packaging, and preparation for delivery. Select one: a. source b. return c. plan d. make e. deliver
make
Teespring is an example of _________. Select one: a. mass production b. make-to-production c. mass customization d. make-to-stock
mass customization
Rent the Runway found that shoppers spend _____ in its physical stores compared to the web and/but are ______ likely to explore more styles in the store compared to the web. Select one: a. less; more b. more; more c. more; less d. less; less
more;more
Organizations must have a strategy for managing all the resources that are involved in meeting customer demand for their product or service. This strategy is developed in the ________ component of SCM. Select one: a. deliver b. source c. make d. return e. plan
plan
As the CEO of Widget Inc., you get a monthly report on the percentage of orders going through e-commerce. This is a(an) ________ report. Select one: a. routine b. ad hoc c. on-demand d. exception
routine
A ________ system is a mathematical technique for estimating future sales. Select one: a. product knowledge b. sales forecasting c. contact management d. sales lead tracking
sales forecasting
The number of Vietnamese people with an internet connection went from 12% in 2005 to almost 50% in 2016 largely thanks to ________. Select one: a. Google's Project Fi b. Facebook's drones c. smartphones d. computers
smartphones
Morton's Steakhouse utilized a(an) ________ CRM system to surprise a customer with a meal. Select one: a. mobile b. social c. open-source d. real-time
social
Considering the nature of decisions, the long-range goals and policies for growth and resource allocation is Select one: a. management control. b. strategic planning. c. financial planning. d. operational control.
strategic planning
Stockpiling is most likely to occur with ________. Select one: a. ERP b. VMI c. vertical integration d. the bullwhip effect
the bullwhip effect
As a board member, you recommend hiring a new CEO to address the scandals that have been reported in the Wall Street Journal. This is a(an) ________ decision. Select one: a. structured b. midstructured c. semistructured d. unstructured
unstructured