Information Systems Exam 1

14. What is a DSS generator? A. A computer software package that provides tools and capabilities that help a developer build a specific DSS B. A generalised, powerful and "user friendly" system that provides a full-range of decision support capabilities C. Hardware that provides a set of capabilities to manage a specific DSS D. Software system that actually accomplishes the decision making work

A

15. What is a cost estimator's goal in a manufacturing firm? A. Accurately estimate the costs associated with making products. B. Analyze overhead and direct costs and allocate indirect costs. C. Help develop cost estimates for the resources and tasks needed to complete a project. D. Help select the most appropriate design solution by utilizing information.

A

17. What is business intelligence? A. A term for a set of concepts and methods to improve business decision making by using fact-based support systems. B. A term used for categorizing software vendors and their products that improve decision making. C. Tools to gather and provide information to help managers make more "intelligent" decisions. D. B and C.

A

19. What is an example of an enabling technology for a knowledge-driven DSS? A. Artificial intelligence and statistics technologies. B. Data warehouse systems. C. Document retrieval and query tools. D. Simulation and optimization models.

A

20. What type of DSS can provide managers with a single version of the truth about company activities? A. Data-driven DSS. B. Knowledge-driven. C. Model-driven DSS. D. Spreadsheet-based DSS.

A

4. Which of the following would be considered a programmed decision? A. How much inventory to order for a commonly used item. B. What to do when an employee is late two times in one week. C. What to do when the supply of printer paper runs low. D. What to do about a disagreement between co-workers that causes problems among the staff and disrupts work production. E. A and B.

A

5. Which of the following is NOT a benefit of using DSS? A. Ability to make one-of-a-kind decisions B. Faster decisions C. Improved communication about decision making D. Improved control over operations

A

1. What is a 'model base' in a model-driven Decision Support System? A. Groups of employees who will be using the Decision Support System. B. Set of analytical and statistical models to provide support for making decisions. C. Type of database management system used in a Decision Support System. D. Type of software used to provide support for making decisions.

B

13. What are two major perspectives for defining and examining Information Systems? A. Organizational and Personal perspectives B. Process and Tools perspectives C. Roles and Purposes perspectives D. Systems and Solutions perspectives

B

3. What type of computerized system helps managers resolve problems or make better decisions? A. Artificial intelligence system B. Decision support system C. Expert system D. Management information system E. A and B.

B

6. What are the traditional components of a DSS? A. data base component, expert system component, user interface management component. B. data management component, model management component, user interface management component. C. data storage component, model base component, user interaction management component.

B

8. What type or category of DSS emphasizes access to and manipulation of a statistical, financial, optimization or simulation model? A. Data-driven DSS. B. Model-driven DSS. C. Quantitative DSS. D. Solver DSS.

B

18. Alter categorized DSS in terms of generic operations ranging from extremely data-oriented to extremely __________________. A. Document-oriented. B. Knowledge-oriented. C. Model-oriented. D. Statistically-oriented.

C

7. What is NOT a problem with model-driven DSS? A. formula errors. B. inadequate data. C. incorrect interpretation of results. D. logic errors.

C

11. Which of the following is NOT a major feature of a model-driven DSS? A. Change a model parameter or "What If" analysis. B. Extract specific historical data values from an external database. C. Value elicitation and data input. D. View predefined data displays and product reports.

D

12. What is a major feature of a knowledge-driven DSS? A. Application and document sharing. B. Change a model parameter or "What If" analysis. C. Extract specific historical data values from an external database. D. Initiate actions. E. Summarization.

D

9. Who are the targeted users of Executive Information systems or Executive support systems? A. All managers B. CEO and Board of Directors C. Planning staff D. Senior managers

D

10. Which of the following is a risk of outsourcing a DSS? A. Firm loses flexibility in dealing with contract staff B. Firm relinquishes control of an important capability C. Increases dependency on internal IS/IT DSS building capabilities D. Internal IS/IT staff are alienated E. B and D

E

16. What is (are) fundamental premises associated with computerized decision support? A. Computerized DSS assist and support managers and keep them in the decision-making loop. B. Computerized DSS encourage fact-based decisions and increase decision speed. C. Computers and information technology can help people make important decisions. D. A and B. E. A and C.

E

2. For what types of problems or decisions are Decision Support Systems most commonly used? A. Problem that are clearly structured but require sophisticated analysis B. Problems that are somewhat unstructured and with a certain amount of uncertainty C. Routine decisions to support regular daily operations D. Strategic decisions that set the future direction of an organization E. A and B.

E