Interpersonal Communications

The tendency to overestimate the internal causes and underestimate the external causes of others' undesirable behaviors is part of:

The fundamental attribution error

Assuming that we understand what another person things, feels or perceives is known as:

mind reading

_________ language tends to be accusatory and abstract.

You

Psychological noise is interference in our environments, such as noises made by others, overly dim or bright lights, spam and pop-up ads, extreme temperatures, and crowded conditions.

False

Sterotyping and totalizing are essentially the same process

False

all of the following are guidelines for improving perception and communication EXCEPT:

Focus on inferences rather than facts

Online communication provides a context for effectively monitoring our interactions with others.

True

Today, as our society struggles with changes in women, men, and families, the ideals of manhood are being revised yet again

True

We follow communication rules even when we are not consciously aware of them.

True

A cornerstone of effective interpersonal communication skills is:

respecting what others say about what they feel and think.

After performing a comprehensive job search, job seekers put together a resume, write a cover letter, and then go on job interviews. This situation best exemplifies:

scripts

love would be placed in which level of Maslow's Hierarchy of Needs?

self-esteem

Communication rules tell us:

all of these

Communication is considered interpersonal only when it occurs between just two people.

False

Liam is giving his first speech at his new job. He thinks he is doing a great job, but his audience recognizes that he is insecure and nervous. Which part of the Johari window cant his be categorized as?

Open area

attachment styles are:

parenting patterns that teach us who we are and how to approach relationships.

Hate speech is language that:

radically dehumanizes members of a particular group

According to the process of human perception, the selection process includes all of the following EXCEPT:

rational judgment

The term ________, also called the looking-glass self, refers to our perception of another's view of us.

reflected appraisal

Which rules specify when, how, where, and with whom to talk about certain things?

regulative

Samuel believes he will not be successful in his college algebra class, so he doesn't put much effort into this class. He performs poorly in the class, which solidifies his initial belief. This is an example of a(n):

self-fulfilling prophecy

When Jorge does badly on a test or paper, he usually says either the professor was unfair or he had too much to do that week and couldn't study like he wanted to. But when his friends do badly on a test, he tends to think they're not good in that subject or they aren't disciplined. This is an example of:

self-serving bias

Mariko used so much jargon in her presentation that most people in the audience couldn't understand her. This is an example of what kind of noise?

semantic

When we respond to a person as if one label totally represents who that person is, we are:

totalizing

The _______ area of the Johari Window consists of your untapped resources, your untried talents, and your reactions to experiences you've never had.

unknown

Which of the following is a script?

your idea about how you should interact with a friend

Which psychologist first described the hierarchy of five human needs?

Abraham Maslow

A key foundation for improving your self-concept is:

accepting the self as in process and able to change

Howard is attentive and supportive to his son Bob when he is sober. When Howard drinks he often ignores Bob and sometimes becomes verbally abusive to him. Bob never knows which side of his dad he will encounter. If the father is Bob's primary caregiver, Bob is likely to develop which style of attachment?

anxious-ambivalent

Symbols are:

arbitrar, ambiguous, and abstract.

All of the following are guidelines for improving self-concept EXCEPT

avoid self-disclosure

the ______ area of the Johari Window contains information that others know about us but we don't know about ourselves

blind

Girls and women are expected to be caring, whereas boys and men are expected to be:

both independent and self-assertive

The five symbolic abilities described in your textbook are.

definition, evaluation, organization, hypothetical thought, self-reflection

"You are a very smart girl," Tammy tells her daughter. Tammy's statement is an example of a(n):

direct definition

Communication does not reflect cultural values and perspectives

false

Reflected appraisal and direct definitions are important in shaping our self-concept in childhood, but do not affect us in adulthood

false

The language we choose to describe our relationships has little effect on how we feel about those relationships

false

most psychologists believe that the basic identity scripts for our lives are formed during our teenage years.

false

Which model of communication views communication as flowing only in one direction, from sender to receiver?

linear

According to s study conducted by Bachen and Illouz (1996), most Americans' prototype of enduring romance reflects media emphasis on acquisition of material goods to support a leisure lifestyle.

true

All facets of our identities, such as race, ethnicity, gender, and socioeconomic class, interact

true

It is important to gain access to information in our blind and unknown areas. One way to do this is to expand our experiences by entering unfamiliar situations, trying novel things, and experimenting with new kinds of communication

true

Men tend to prefer offering advice about problems while women tend to prefer offering empathy before trying to help solve the problem.

true

Physiological noise is distraction caused by hunger, fatigue, headaches, medications, and other factors that affect how we feel and think.

true

Speech communities are not necessarily defined by geographic locations and boundaries.

true

The transactional model of interpersonal communication emphasizes the dynamism of interpersonal communication and the multiple roles people assume during the process.

true

couple couselor Asron Beck (1988) reports that overly general language distorts how partner think about a relationship.

true

it is impossible to avoid communicating when we are with other.

true

our perceptions are always partial and subjective

true