Interview Questions and Answers

What is your greatest strength?

I am reliable, hardworking, organized, and enthusiastic. I am also very intuitive. I am insightful and most always accurate when making observations about people.

Tell me about yourself.

I have over 5 years experience in administrative and secretarial experience. In that time I had valuable opportunity to expand my time management skills and office operation abilities which I can bring to Cornerstone.

What do you consider to be your best skill?

I would consider my best skill would be being detailed oriented. I love making sure everything is exactly in its place and there is nothing left out.

Tell me about our organization.

Adena is a nonprofit was founded in the 1800's due to a train crash in chillicothe, from then adena hasn't stopped growing in size and in technology. Adena Health System includes three hospitals and five regional clinics. They provide top care in heart health, cancer treatment and diagnosis, women's health, and children's health and ortho, but have physicians that specialize in so much more. Adena is the only location in southern Ohio with the da Vinci robotic services and most advanced MRI technology. Adena may not be in a big city, but they are able to provide high quality care for those in need in southern Ohio!

What specific training did you have for your last position?

At my current position the training went through was based on a power point. It was an informative PowerPoint about RJR products and what we would do in certain situations. For example if an ID was expired we shouldn't use it.

How would you describe your work ethic.

I am hardworking, reliable, cooperative, attentive, and have determination. I love setting daily goals for myself and working as a team with my coworkers.

How would your last manager describe you?

I am hardworking, responsible, and reliable. They enjoy having me as an employee because they do not have to worry about if I am doing my job correctly.

Why are you looking for a new job.

I am looking for a new job because my current one is not in my field. I stayed in Cincinnati after college because I was locked in a lease. I didn't try to get a job sooner because I knew I wanted to live elsewhere when the time came and didn't want to start a new job knowing I wouldn't be able to give them the dedication they needed.

Why did you choose our organization, when applying for jobs?

I chose this organization because in the mission statement it list a few reasons why I wanted to be in the healthcare field. To Heal. To Educate. To Care. I continue to learn is a passion of mine. I have heard you are very team oriented. Just in your mission statement it says to educate. I am aware with that I know you are one of the most advanced health care facilities in Southern Ohio. I know that is a team that I would love to start my career in.

Explain how you would be an asset to this organization?

I could be an asset to your company not only because I have experience and skill but I am very uplifting and motivating. I am very passionate and I value integrity and honesty in both work and my personal life. I am also good at working with others and building a rapport.

How do you keep your manager informed about what is being done in your work area

I currently have paperwork that has to be filled out after every shift I work. There is a little comment box that tells you to explain anything that happened during your shift. Most people don't put something in the boxes. Even my manager said I don't have to worry about it, but I like to put down if anything happened that wasn't supposed to happen during that shift or how the store was with the traffic flow. And if something happens that needs immediate attention I will call them.

How do you typically handle confrontation?

I like to talk it out. I always like to find out what I've done to possible upset someone so I don't do it again and I can work on fixing it versus leaving it up in the air for more confrontation to build.

What salary are you looking for?

I would like to hold off on salary talk until the both of you know that you're right for the job.

Where do you see yourself in five years?

In five years I would like to be advancing my career.

Tell me about an idea you have implemented at your last job.

In my current line of work we go to different tobacco stores or bars to promote products of RJ Reynold. Before I worked in the tobacco stores I worked in the bars. We only had about 5 good routes in the southern Ohio, northern Kentucky area. I offered my time to go find new bars and return the information to my manager about their locations and demographics. Now we have at least 3 new good routes to work in.

What is a weakness you have that you really want to improve upon?

In the past I have been too hard on myself. I can be my own worst critic at times and fail to give myself a pat on the back. I have worked through it and have learned life is short and I need to enjoy my time accomplishments.

When have you had to deal with confrontation in the work place?

Last year a new employee started working for the company I am apart of now. The first shift we worked together he broke a few rules. I am unaware if he did it since we are not closely managed or if he was just unaware of the rules. I calmly talked to him about what you can and cannot do on the job and the reasoning behind it. I also gave some pointers for these rules to never be broken.

What is the biggest regret you have from your professional work life?

My biggest regret would be not starting this career path sooner.

How would your coworkers describe you?

My coworkers would describe me as energetic, outgoing and always wanting more. I am always striving for more success. I enjoy learned and putting my education to use.

Describe your leadership skills. When do you enjoy being a leader, and what situation would you rather not lead?

My skills consist of being able to motivate, organize, and direct others. I enjoy being a leader in group projects. I would rather not lead when I would have to inform someone about their future of their job.

Give me a specific example of a time when you used good judgement and logic in solving a problem?

Once I was feeling pressure from a person requesting to give them the promotional offer I was handing out. I asked them if they used tobacco products. At this time they told me yes, but they were trying to quit. When I heard that they were trying to quit this habit. I wanted to clarify if they wanted to quit tobacco altogether or if they were looking for an alternative. When they said all together I politely apologized and told them I didn't feel comfortable giving them the promotional offer since I knew they wanted to quit. He was a little frustrated, but I think he understood when he everything was all said and done because he didn't end up buying his tobacco product and left the store with a smile.

What's one of the hardest decisions you've ever had to make?

Picking a major. I think I changed my major unofficially five times. I knew I wanted to be in the health care, but I couldn't figure out which part of health care would best fit me. My dad told me about this career and when I read up on it I realized I would love it. I loved the fact that each disease or procedure had a code.

What is the worst thing a previous manager could say about you?

That when I first started to work on the job I was shy and kept to myself. It was a new environment I was going into, nothing I ever went to school for, or even heard of. I was trying to get a feeling for the environment before I was fully open with everyone.

Why do you want this job?

There are many reason why I am interested in this job. You have the basic answer: I am here to start my career as a CPC. But I chose to apply to this specific company because you strive to be the best in the healthcare field. And I want to be the best in my field.

Do you work well with others?

Yes, I am a patient listener and a good communicator. With both these abilities working with others works great. In my current job you work in teams of two sometimes and if you don't work well together that reflects on the number of interactions you have that night. Also, with my current job you have to communicate with the whole team to work out a plan with where everyone is going that night.

Are you a hard worker?

Yes, I have had many compliments on being a hard worker. I take initiatives in my work. I am responsible, reliable and punctual. I am not afraid to learn new things