Intro into Business

An organization's _____ is it's general purpose or reason for existences.

Mission

A ______ is a formal document that states an organization's purpose and reason for existing and describes its basic philosophy.

Mission Statement

Which of the following is at the bottom of Maslow's hierarchy of needs, representing the greatest need?

Physiological

_____ is the attempt to find and attract qualified job applicants in the external labor market.

Recruitment

___ planning is the creation of long-range, comprehensive objectives and the development of long-term courses of action.

Strategic

___ planning is short-range, detailed planning that's based on long-range planning. It typically has a time frame of less than one year.

Tactical

The first type of training and development a new employee will be exposed to is:

employee orientation

The first step in controlling is to

establish performance standards

Human resource management is the process of _____ people to achieve organizational goals.

evaluating

Companies that want to meet the diverse needs of their employees by offering work-scheduling options can use

flextime

According to Herzberg, to keep workers satisfied or motivated, managers should

give recognition to their employees.

During a typical performance appraisal, the employee's supervisory evaluates the employee's work in terms of

his or her contribution to the organization

____ means that a portion of an employee's pay is directly linked to an individual or organizational performance measure.

performance pay

____ skills are a manager's ability to operate in diverse cultural environments.

Global Management

Based on the expectancy theory, managers who want to motivate their employees should:

Determine the rewards valued by each employee.

Theories X and Y management styles are the result of studies conducted by

Douglas McGregor

____ means giving employees increased autonomy and discretion to make decisions as well as control over the resources needed to make those decisions.

Empowerment

Who is considered the father of scientific management?

Frederick Taylor

The lowest level of management, which usually has the most people to manage, is called _____ management.

supervisory

According to expectancy theory, the probability of an individual acting a particular way depends on the strength of the individual's belief that

the act will have a particular outcome that the individual values