Intro into Business
An organization's _____ is it's general purpose or reason for existences.
Mission
A ______ is a formal document that states an organization's purpose and reason for existing and describes its basic philosophy.
Mission Statement
Which of the following is at the bottom of Maslow's hierarchy of needs, representing the greatest need?
Physiological
_____ is the attempt to find and attract qualified job applicants in the external labor market.
Recruitment
___ planning is the creation of long-range, comprehensive objectives and the development of long-term courses of action.
Strategic
___ planning is short-range, detailed planning that's based on long-range planning. It typically has a time frame of less than one year.
Tactical
The first type of training and development a new employee will be exposed to is:
employee orientation
The first step in controlling is to
establish performance standards
Human resource management is the process of _____ people to achieve organizational goals.
evaluating
Companies that want to meet the diverse needs of their employees by offering work-scheduling options can use
flextime
According to Herzberg, to keep workers satisfied or motivated, managers should
give recognition to their employees.
During a typical performance appraisal, the employee's supervisory evaluates the employee's work in terms of
his or her contribution to the organization
____ means that a portion of an employee's pay is directly linked to an individual or organizational performance measure.
performance pay
____ skills are a manager's ability to operate in diverse cultural environments.
Global Management
Based on the expectancy theory, managers who want to motivate their employees should:
Determine the rewards valued by each employee.
Theories X and Y management styles are the result of studies conducted by
Douglas McGregor
____ means giving employees increased autonomy and discretion to make decisions as well as control over the resources needed to make those decisions.
Empowerment
Who is considered the father of scientific management?
Frederick Taylor
The lowest level of management, which usually has the most people to manage, is called _____ management.
supervisory
According to expectancy theory, the probability of an individual acting a particular way depends on the strength of the individual's belief that
the act will have a particular outcome that the individual values