IS Class
Before using your employer's network, you will probably have to read and agree to abide by the network's
AUPs
Collecting data, interpreting information gleaned from a database, and preparing reports for senior management are tasks that are typically assigned to a data ___
Analyst
In the body of a professionally formatted business e-mail, where should a request be placed?
In the first sentence of your e-mail
In the work environment, it is often necessary to have multiple users on the same call. This feature is
conference calling
Errors in data occurring while entering, reading, processing, storing or transmitting are known as data ___ . These come in two categories: 1 - Detected, which usually result in system failures; and 2- Silent, which are much harder to discover and can cause lasting problems.
corruption
Errors in data occurring while entering, reading, processing, storing or transmitting are known as data ___.
corruption
When referring to business information systems, ERP stands for______ resource planning
enterprise
Which category of management information systems (MIS) focuses on providing forecasting capabilities for sales and production?
Decision support system (DSS)
Visiting pornography sites while using a company computer and/or network violates your company's computer-use policy. You have signed a policy that requires you to report any computer ethics violations to your boss. You observe a co-worker visiting porn sites at work and determine that you should report this activity. Other co-workers also noticed this violation. You should
Tell your boss that you have witnessed the co-worker visiting porn sites while using the company computer or network.
Monitoring database systems performance, developing and maintaining databases, and establishing user privileges for databases are usual roles of a database
administrator
Intrusion Detection Systems (IDS) use several techniques to protect networks. One is called a "halt," which stops the hacker from progressing into the network. Another is called a(n) ___, which closes the access point used by the hacker. Multiple choice question.
block
A data breach can hurt a business's reputation as well as being extremely ___
costly
In order to ensure that employees understand what's appropriate and what's inappropriate use of company computer equipment, software, and networks, employers must set ethical computer use standards. Failure to set such policies can lead to which of the following?
decreased employee performance increased likelihood of security breaches decreased network speed
To avoid embarrassment, always ___ your attachment before clicking Send.
double check
Along with the "From" line, what is the most important factor in ensuring your message is read?
The subject line
Using information systems to help foresee corporate business opportunities and threats might be done by all levels of management, but it is most important for which management level?
Top-level managers
"Thumb-sucking" refers to stealing information from a network using a
USB
Before you use your employer's computer network, you will probably have to read and sign that you agree to abide by the network's______ user policy
acceptable
Disgruntled or employees who are leaving their jobs sometimes think they have a right to take copyrighted material that they created for the business, even though it does not belong to them. This is called:
data theft
When referring to management information systems, DSS stands for
decision support systems.
Facebook Messenger, Viber, Kik Messenger, Snapchat, and WhatsApp are example of ____ messaging (IM) sites.
instant
When creating your voice mail greeting for you business phone, it is important to ___.
keep the message short and professional
When referring to management information systems, SCMS stands for supply chain ______ software
management
When referring to business information technology, MIS stands for
management information systems
The roles of directing IS technicians, working with senior management to procure and implement IS, and developing policies for corporate IS typically falls to the_______
program manager
Software that gives network administrators the ability to provide computer assistance from a central location by allowing them to display and control any computer on the network is called ___ software.
remote desktop
When you are creating a voice mail greeting on your business phone, you should tell the caller which three of the following?
the voice mail that they have reached when they can expect a return call If possible, why you cannot take the call
A form of E-mail fraud where criminals change the account where money is being transferred is called a
wire-wire
A form of Email fraud where criminals change the account where money is being transferred is called a ___ scam.
wire-wire
Which of the following are the usual tasks of data analysts?
- Interpreting information provided by the database - Creating reports for senior management - Collecting data
Be careful to only open e-mail from senders you know and trust. ___ may be contained in e-mail messages.
Malware
Which of the following are the usual tasks of information systems (IS) security managers?
Responsible for keeping an organization's Wi-Fi network secure Creates and implements an organization's IS security measures
Which category of management information systems (MIS) combines the forecasting capability of decision support software with the records keeping capability of transaction processing systems software to help businesses manage inventories efficiently?
SCMS
Which of the following would likely be permitted by a typical business computer-use policy?
Sending an email related to business activities.
Because it has been so familiar for so long now, some people do not know that email stands for ___ mail.
electronic
The roles of ensuring an organization's sensitive information is kept safe, keeping an organization's networks secure, and developing security measures for an organization's IS typically falls to the
information systems (information technology) security manager
Sometimes used in smaller business networks, employee_____ software is impractical for large networks because of the number of users and the potential for misuse.
monitoring
When referring to management information systems, TPS stands for _____ processing systems.
transaction
Business management software that encompasses nearly all business activities in a corporation is called_____ software
ERP (enterprise Resource Planning)
Information and information systems are important in all areas of business. Match the computer activity that would correspond with the business activity 1. Finance 2. Accounting 3. Operations 4. Marketing
1. providing current investment values and opportunities 2. records keeping and reporting 3. decision making software such as MIS 4. online advertising and social media
It seems that every month another major corporation announces that it suffered a data ______. These can put customers' and suppliers' data at risk, as well as the data of the corporation itself.
breach
A common feature of a business landline (hardwired) telephone services is the ability to have multiple users on the same call. This feature is ___.
conference calling
When referring to management information systems, ESS stands for:
executive support systems
Network Intruder Detection Systems (IDS) often have areas known as "padded cells" or:
honeypots
Software that gives network administrators the ability to provide computer assistance from a central location by allowing them to display and control any computer on the network is called _____ desktop software
remote
When reporting a computer ethics violation of a co-worker to your employer, which two of the following guidelines are important to remember?
state only what you witnessed be brief and direct
Examples of management information systems (MIS) include which of the following?
transaction processing systems (TPS) decision support systems (DSS) executive support systems (ESS)
For which of the following activities would a typical marketing department need a strong information system?
- online sales - online advertising - updating the business's social media sites
Complete the following by placing each statement in either the appropriate action category or risks associated with failing to set policy category. Managers and network administrators should: Possible consequences of not setting a computer ethics policy:
1) establish ethics standards instruct employees on standards enforce standards by creating firewalls, setting filters, and establishing monitoring protocols periodically review computer ethics policies 2) decreased employee performance decreased network speeds increased likelihood of security breaches increased likelihood of data loss
Which of these should business owners do to help protect their data?
Ensure antivirus software is installed and up-to-date Establish strong firewall protection for their business's network Create strong password protections and protocols
Which of the following are the usual roles of information systems (IS) technicians?
Installing IS hardware and software Repairing and replacing IS hardware and software Maintaining IS hardware and software
Which category of management information systems (MIS) focuses on tracking sales and inventories?
TPS
When referring to management information systems, ESS stands for ______ support systems
executive
What is required to send an instant message from a mobile device?
an internet connection
Which of the following are the usual tasks of database administrators (DBAs)?
- Develops and maintains the database itself - Monitors the database's performance - Establishes user privileges for the database to help protect the data
Match the business information activity with the appropriate management level. Top-level management (business executives and presidents) Middle managers First-level managers (supervisors, floor managers)
- Use information systems to monitor overall business performance , Use information systems to foresee corporate opportunities and threats - Use information systems for record keeping and reporting purposes, Use information systems for communicating policies and performance reports up and down the corporate ladder - Use information systems for scheduling daily and weekly operations, Use information systems for recording line employee performance
If you own a small business, which of the following can you do to ensure your computers and data are kept secure?
Backup your data regularly Physically secure computers to minimize risk of theft Keep software updated, particularly antivirus software
Opening a message in Outlook is very intuitive. All you need to do is open your Outlook account, login as necessary, scroll to the desired message, and then simply ___.
Click on the message
Even though it is legal, which of the following would likely be prohibited by a typical business computer-use policy?
Online personal shopping
Microsoft's Hotmail e-mail service has now transitioned to Microsoft
Outlook
Which of the following are the usual tasks of information systems (IS) program managers?
- Working with developers and senior management to procure and implement IS processes - Developing training plans and policies for IS - Supervising IS technicians
Which of the following are appropriate business e-mail etiquette practices?
Keep attachments small. Remember that potentially negative news is best given face-to-face.
Which of the following are appropriate business e-mail etiquette practices?
Maintain high levels of formality, especially with initial contacts. Consider if e-mail is the appropriate means of communication.
The role of installing, maintaining, repairing, and replacing information system hardware and software typically falls to the
Technicians
Visiting pornography sites while using a company computer and/or network violates your company's computer-use policy. You have signed a policy that requires you to report any computer ethics violations to your boss. You observe a co-worker visiting porn sites at work and determine that you should report this activity. Other co-workers also noticed this violation. You should do which two of the following?
Be brief and direct. Tell your boss that you have witnessed the co-worker visiting porn sites while using the company computer or network.
