IST 310 SB Chap. 1

What is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making? a) Information b) Business intelligence c) Knowledge workers d) Data

Business intelligence

In analyzing a business, the characteristics of an individual sale, such as the order date, are best referred to as ______. a) knowledge b) information c) business intelligence d) data

Data

What are raw facts that describe the characteristics of an event or object? a) Data b) Digital c) Knowledge d) Variables

Data

What age are we currently living in when infinite quantities of facts are widely available to anyone who can use a computer? a) knowledge age b0information age c) management age

Information Age

What are the two primary resources knowledge workers use to make decisions? a) Information and intuition b) Accounting and weather information c) Human resources and weather information

Information and intuition

What is the primary difference between information and business intelligence? a) Information primarily focuses on internal variables. BI manipulates multiple variables including both internal and external variables. b) BI primarily focuses on internal variables. Information manipulates multiple variables including both internal and external variables.

Information primarily focuses on internal variables. BI manipulates multiple variables including both internal and external variables.

What is a world where interconnected Internet-enabled devices or "things" have the ability to collect and share data without human intervention? a) Machine-to-Person b) Fact c) Structured Data d) Internet of Things

Internet of Things

What is a business function, which moves information about people, products, and processes across the company to facilitate decision making and problem solving? Accounting and finance Management information systems Operations management Human resources

Management information systems

How will a business estimate the impact on profits from increases or decreases in costs? a) Systems thinking b) Knowledge workers c) Manipulating variables

Manipulating variables

Which of the following are confirmed or validated with a fact? a) Dream b) Object c) Event

Object and Event

What type of analytics takes past purchasing data as inputs into a model that recommends the best pricing strategy across all flights allowing an airline company to maximize revenue? Prescriptive analytics Descriptive analytics Predictive analytics

Prescription analytics

The impact of information technology on the global business environment is equivalent to the printing presses impact on ____________ and electricity's impact on ___________. a) presentation b) products c) publishing

Publishing

What provides an end-to-end view of how operations work together to create a product or service? Production process Systems thinking Management information systems

Systems thinking

True or false: Lacking data, managers often found themselves making business decisions about how many products to make, how much material to order, or how many employees to hire based on intuition or gut feelings. True False

True

Which question can be answered using business intelligence? a) Lowest sales per week compared with the economic interest rate b) Choosing not to fire a sales representative who is underperforming knowing that person is experiencing family problems c) Identifying the order date, amount sold, customer number, and quantity ordered for a customer

a) Lowest sales per week compared with the economic interest rate

What is the science of fact-based decision making? facts information data analytics

analytics

Knowledge facilitators help harness the wealth of knowledge in the organization. Knowledge facilitators help acquire and catalog the knowledge __________ in an organization. intelligence assets managers workers

assets

Knowledge facilitators help harness the wealth of knowledge in the organization. Knowledge facilitators help acquire and catalog the knowledge __________ in an organization. workers managers intelligence assets

assets

Business intelligence (BI) is information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making. Select the multiple sources. a) Order date, price, quantity, and sales representative b) Suppliers, customers, competitors, partners, and industries c) CKO, CSO, CTO, CPO, and CIO

b) Suppliers, customers, competitors, partners, and industries

Select the question that can be answered using only raw data. a) What is the lowest sales per week compared with the economic interest rates? b) What is the date, amount sold, and customer number for a sale transaction? c) Which of the perishable items used by a restaurant should be ordered first?

b) What is the date, amount sold, and customer number for a sale transaction?

What is a collection of large, complex data sets, including structured and unstructured data, which cannot be analyzed using traditional database methods and tools? snapshot data dynamic report data big data

big data

________ analytics is the scientific process of transforming data into insight for making better decisions. Company Facts Organization Business

business

What is the scientific process of transforming data into insight for making better decisions? Business analytics Business knowledge Business intelligence Business facts

business analytics

What is a segment of a company representing a specific business function? business intelligence information silo business unit dynamic report

business unit

Select the question that can be answered using information. a) Best-selling product by month compared to sports season and city team wins and losses b) Listing products that are about to expire first on a menu c) Best-selling product, best customer, worst-selling product

c) Best-selling product, best customer, worst-selling product

Select the four core drivers of the information age. a) Digital, information, business integration, knowledge b) Facts, variables, processes, business c) Data, information, business intelligence, knowledge d) Facts, people, processes, business

c) data, information, business intelligence, knowledge

A(n) ________ is the confirmation or validation of an event or object. a) information b) knowledge c) fact

c) fact

In the _________ age infinite quantities of facts are widely available to anyone who can use a computer. a) people b) intelligence c) information d) knowledge

c) information

Information is __________ converted into a meaningful and useful context. A) knowledge b) data c) intelligence

data

What type of analytics is best described with a report that includes charts and graphs explaining the data? Predictive analytics Prescriptive analytics Descriptive analytics

descriptive analytics

What uses techniques that describe past performance and history? Descriptive analytics Predictive analytics Prescriptive analytics

descriptive analytics

What are the three categories of analytics? Descriptive analytics Predictive analytics Variable analytics Data analytics Prescriptive analytics

descriptive, predictive, prescriptive

A _________ report changes automatically during creation. Dynamic reports can include updating daily stock market prices or the calculation of available inventory. variable dynamic static

dynamic

What is a report that changes automatically during creation? information report static report dynamic report big data report

dynamic report

Who helps harness the wealth of knowledge in the organization? Knowledge manager Knowledge capital Knowledge asset Knowledge facilitators

facilitators

Which of the following are types of human-generated structured data? gaming data web log data point-of-sale data input data click-stream data

gaming data, input data, click-stream data

Select the two benefits a business would experience if it could produce a hamburger with less expensive inputs or produce more hamburgers with the same inputs. Rise in productivity Fall in productivity Decrease in profits Increase in profits

increase in price, rise in productivity

Management ________ systems is a business function, like accounting and human resources, which moves information about people, products, and processes across the company to facilitate decision making and problem solving. innovation information intelligence

information

What includes the skills, experience, and expertise, coupled with information and intelligence, that creates a person's intellectual resources? a) Data b) Knowledge c) Information d) Facts

knowledge

________ workers are individuals valued for their ability to interpret and analyze information. a) Process b) Business c) Fact d) Knowledge

knowledge

_________ includes the skills, experience, and expertise, coupled with information and intelligence, that creates a person's intellectual resources. a) Facts b) Information c) Knowledge

knowledge

What are the human, structural, and recorded resources available to the organization? Knowledge assets Knowledge workers Knowledge facilitators

knowledge assets

What are the two names for the assets that reside within the minds of members, customers, and colleagues and include physical structures and recorded media? Knowledge facilitators Knowledge workers Intellectual facilitator Knowledge assets Intellectual capital

knowledge assets

Who are individuals valued for their ability to interpret and analyze information? a) Fact workers b) Data workers c) Knowledge workers

knowledge workers

Which of the following terms is commonly associated with the Internet of Things? a) machine-to-machine (M2M) b) analytics c) dynamic report d) behavioral analytics

machine-to-machine

Which of the following are confirmed or validated with a fact? a) object b) event c) dream

object

Which of the following are types of machine-generated structured data? point-of-sale data web log data gaming data click-stream data sensor data

point-of-sale data, web log data, sensor data

A big part of business intelligence is called _______ analytics, which extracts information from data and uses it to predict future trends and identify behavioral patterns. prescriptive predictive descriptive

predictive

What extracts information from data and uses it to predict future trends and identify behavioral patterns? knowledge knowledge workers predictive analytics behavioral analytics

predictive analytics

What uses techniques that create models indicating the best decision to make or course of action to take? Prescriptive analytics Descriptive analytics Predictive analytics

predictive analytics

What is the process in which a business takes raw materials and processes them or converts them into a finished product for its goods or services? Production Services Goods Systems

production

What is the rate at which goods and services are produced based upon total output given total inputs? Input System Productivity Production

productivity

The impact of information technology on the global business environment is equivalent to the printing presses impact on ____________ and electricity's impact on ___________. a) publishing b)products c) presentation

publishing

Productivity is the ______ at which goods and services are produced based upon total output given total inputs. output input rate

rate

Select the three departments found in a typical company. Sales Systems thinking Accounting Payroll Chief Technology Officer Human resources

sales, hr, accounting

An information __________ occurs when one business unit is unable to freely communicate with other business units making it difficult or impossible for organizations to work cross-functionally. variable silo

silo

Feedback is information that returns to its original transmitter (input, transform, or output) and modifies the transmitter's actions. What does feedback help the system maintain? Goods Process Services Stability

stability

A(n) __________ report is created once based on data that does not change. These reports can include a sales report from last year or salary report from five years ago. static null dynamic

static

Which of the following data types are included in big data? structured data goods unstructured data chief security officer

structured and unstructured

What has a defined length, type, and format and includes numbers, dates, or strings such as Customer Address? Internet of Things facts structured data big data

structured data

What is typically stored in a traditional system such as a relational database or spreadsheet and accounts for about 20 percent of the data that surrounds us. a) big data b) facts c) structured data d) Internet of Things

structured data

What is a way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on each part? Management information systems Systems thinking Production process

systems thinking

Which of the following are types of unstructured data? text messages click-stream data input data emails Twitter tweets

text messages, emails, twitter tweets

A variable is a data characteristic that stands for a value that changes or varies over __________. a) time b) process c) business

time

True or false: A report is a document containing data organized in a table, matrix, or graphical format allowing users to easily comprehend and understand information. True False

true

True or false: The truth about information is that its value is only as good as the people who use it. People using the same information can make different decisions depending on how they interpret or analyze the information. Thus information has value only insofar as the people using it do as well. True False

true

What type of data is not defined and does not follow a specified format and is typically free-form text such as emails, Twitter tweets, and text messages? structured data unstructured data big data snapshot data

unstructured data

A(n) ________ is a data characteristic that stands for a value that changes or varies over time. a) fact b) information c) variable

variable

The Internet of Things (IoT) is a world where interconnected Internet-enabled devices or "things" have the ability to collect and share data __________ human intervention. a) without b) with

without