IST 310 SB Chap. 1
What is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making? a) Information b) Business intelligence c) Knowledge workers d) Data
Business intelligence
In analyzing a business, the characteristics of an individual sale, such as the order date, are best referred to as ______. a) knowledge b) information c) business intelligence d) data
Data
What are raw facts that describe the characteristics of an event or object? a) Data b) Digital c) Knowledge d) Variables
Data
What age are we currently living in when infinite quantities of facts are widely available to anyone who can use a computer? a) knowledge age b0information age c) management age
Information Age
What are the two primary resources knowledge workers use to make decisions? a) Information and intuition b) Accounting and weather information c) Human resources and weather information
Information and intuition
What is the primary difference between information and business intelligence? a) Information primarily focuses on internal variables. BI manipulates multiple variables including both internal and external variables. b) BI primarily focuses on internal variables. Information manipulates multiple variables including both internal and external variables.
Information primarily focuses on internal variables. BI manipulates multiple variables including both internal and external variables.
What is a world where interconnected Internet-enabled devices or "things" have the ability to collect and share data without human intervention? a) Machine-to-Person b) Fact c) Structured Data d) Internet of Things
Internet of Things
What is a business function, which moves information about people, products, and processes across the company to facilitate decision making and problem solving? Accounting and finance Management information systems Operations management Human resources
Management information systems
How will a business estimate the impact on profits from increases or decreases in costs? a) Systems thinking b) Knowledge workers c) Manipulating variables
Manipulating variables
Which of the following are confirmed or validated with a fact? a) Dream b) Object c) Event
Object and Event
What type of analytics takes past purchasing data as inputs into a model that recommends the best pricing strategy across all flights allowing an airline company to maximize revenue? Prescriptive analytics Descriptive analytics Predictive analytics
Prescription analytics
The impact of information technology on the global business environment is equivalent to the printing presses impact on ____________ and electricity's impact on ___________. a) presentation b) products c) publishing
Publishing
What provides an end-to-end view of how operations work together to create a product or service? Production process Systems thinking Management information systems
Systems thinking
True or false: Lacking data, managers often found themselves making business decisions about how many products to make, how much material to order, or how many employees to hire based on intuition or gut feelings. True False
True
Which question can be answered using business intelligence? a) Lowest sales per week compared with the economic interest rate b) Choosing not to fire a sales representative who is underperforming knowing that person is experiencing family problems c) Identifying the order date, amount sold, customer number, and quantity ordered for a customer
a) Lowest sales per week compared with the economic interest rate
What is the science of fact-based decision making? facts information data analytics
analytics
Knowledge facilitators help harness the wealth of knowledge in the organization. Knowledge facilitators help acquire and catalog the knowledge __________ in an organization. intelligence assets managers workers
assets
Knowledge facilitators help harness the wealth of knowledge in the organization. Knowledge facilitators help acquire and catalog the knowledge __________ in an organization. workers managers intelligence assets
assets
Business intelligence (BI) is information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making. Select the multiple sources. a) Order date, price, quantity, and sales representative b) Suppliers, customers, competitors, partners, and industries c) CKO, CSO, CTO, CPO, and CIO
b) Suppliers, customers, competitors, partners, and industries
Select the question that can be answered using only raw data. a) What is the lowest sales per week compared with the economic interest rates? b) What is the date, amount sold, and customer number for a sale transaction? c) Which of the perishable items used by a restaurant should be ordered first?
b) What is the date, amount sold, and customer number for a sale transaction?
What is a collection of large, complex data sets, including structured and unstructured data, which cannot be analyzed using traditional database methods and tools? snapshot data dynamic report data big data
big data
________ analytics is the scientific process of transforming data into insight for making better decisions. Company Facts Organization Business
business
What is the scientific process of transforming data into insight for making better decisions? Business analytics Business knowledge Business intelligence Business facts
business analytics
What is a segment of a company representing a specific business function? business intelligence information silo business unit dynamic report
business unit
Select the question that can be answered using information. a) Best-selling product by month compared to sports season and city team wins and losses b) Listing products that are about to expire first on a menu c) Best-selling product, best customer, worst-selling product
c) Best-selling product, best customer, worst-selling product
Select the four core drivers of the information age. a) Digital, information, business integration, knowledge b) Facts, variables, processes, business c) Data, information, business intelligence, knowledge d) Facts, people, processes, business
c) data, information, business intelligence, knowledge
A(n) ________ is the confirmation or validation of an event or object. a) information b) knowledge c) fact
c) fact
In the _________ age infinite quantities of facts are widely available to anyone who can use a computer. a) people b) intelligence c) information d) knowledge
c) information
Information is __________ converted into a meaningful and useful context. A) knowledge b) data c) intelligence
data
What type of analytics is best described with a report that includes charts and graphs explaining the data? Predictive analytics Prescriptive analytics Descriptive analytics
descriptive analytics
What uses techniques that describe past performance and history? Descriptive analytics Predictive analytics Prescriptive analytics
descriptive analytics
What are the three categories of analytics? Descriptive analytics Predictive analytics Variable analytics Data analytics Prescriptive analytics
descriptive, predictive, prescriptive
A _________ report changes automatically during creation. Dynamic reports can include updating daily stock market prices or the calculation of available inventory. variable dynamic static
dynamic
What is a report that changes automatically during creation? information report static report dynamic report big data report
dynamic report
Who helps harness the wealth of knowledge in the organization? Knowledge manager Knowledge capital Knowledge asset Knowledge facilitators
facilitators
Which of the following are types of human-generated structured data? gaming data web log data point-of-sale data input data click-stream data
gaming data, input data, click-stream data
Select the two benefits a business would experience if it could produce a hamburger with less expensive inputs or produce more hamburgers with the same inputs. Rise in productivity Fall in productivity Decrease in profits Increase in profits
increase in price, rise in productivity
Management ________ systems is a business function, like accounting and human resources, which moves information about people, products, and processes across the company to facilitate decision making and problem solving. innovation information intelligence
information
What includes the skills, experience, and expertise, coupled with information and intelligence, that creates a person's intellectual resources? a) Data b) Knowledge c) Information d) Facts
knowledge
________ workers are individuals valued for their ability to interpret and analyze information. a) Process b) Business c) Fact d) Knowledge
knowledge
_________ includes the skills, experience, and expertise, coupled with information and intelligence, that creates a person's intellectual resources. a) Facts b) Information c) Knowledge
knowledge
What are the human, structural, and recorded resources available to the organization? Knowledge assets Knowledge workers Knowledge facilitators
knowledge assets
What are the two names for the assets that reside within the minds of members, customers, and colleagues and include physical structures and recorded media? Knowledge facilitators Knowledge workers Intellectual facilitator Knowledge assets Intellectual capital
knowledge assets
Who are individuals valued for their ability to interpret and analyze information? a) Fact workers b) Data workers c) Knowledge workers
knowledge workers
Which of the following terms is commonly associated with the Internet of Things? a) machine-to-machine (M2M) b) analytics c) dynamic report d) behavioral analytics
machine-to-machine
Which of the following are confirmed or validated with a fact? a) object b) event c) dream
object
Which of the following are types of machine-generated structured data? point-of-sale data web log data gaming data click-stream data sensor data
point-of-sale data, web log data, sensor data
A big part of business intelligence is called _______ analytics, which extracts information from data and uses it to predict future trends and identify behavioral patterns. prescriptive predictive descriptive
predictive
What extracts information from data and uses it to predict future trends and identify behavioral patterns? knowledge knowledge workers predictive analytics behavioral analytics
predictive analytics
What uses techniques that create models indicating the best decision to make or course of action to take? Prescriptive analytics Descriptive analytics Predictive analytics
predictive analytics
What is the process in which a business takes raw materials and processes them or converts them into a finished product for its goods or services? Production Services Goods Systems
production
What is the rate at which goods and services are produced based upon total output given total inputs? Input System Productivity Production
productivity
The impact of information technology on the global business environment is equivalent to the printing presses impact on ____________ and electricity's impact on ___________. a) publishing b)products c) presentation
publishing
Productivity is the ______ at which goods and services are produced based upon total output given total inputs. output input rate
rate
Select the three departments found in a typical company. Sales Systems thinking Accounting Payroll Chief Technology Officer Human resources
sales, hr, accounting
An information __________ occurs when one business unit is unable to freely communicate with other business units making it difficult or impossible for organizations to work cross-functionally. variable silo
silo
Feedback is information that returns to its original transmitter (input, transform, or output) and modifies the transmitter's actions. What does feedback help the system maintain? Goods Process Services Stability
stability
A(n) __________ report is created once based on data that does not change. These reports can include a sales report from last year or salary report from five years ago. static null dynamic
static
Which of the following data types are included in big data? structured data goods unstructured data chief security officer
structured and unstructured
What has a defined length, type, and format and includes numbers, dates, or strings such as Customer Address? Internet of Things facts structured data big data
structured data
What is typically stored in a traditional system such as a relational database or spreadsheet and accounts for about 20 percent of the data that surrounds us. a) big data b) facts c) structured data d) Internet of Things
structured data
What is a way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on each part? Management information systems Systems thinking Production process
systems thinking
Which of the following are types of unstructured data? text messages click-stream data input data emails Twitter tweets
text messages, emails, twitter tweets
A variable is a data characteristic that stands for a value that changes or varies over __________. a) time b) process c) business
time
True or false: A report is a document containing data organized in a table, matrix, or graphical format allowing users to easily comprehend and understand information. True False
true
True or false: The truth about information is that its value is only as good as the people who use it. People using the same information can make different decisions depending on how they interpret or analyze the information. Thus information has value only insofar as the people using it do as well. True False
true
What type of data is not defined and does not follow a specified format and is typically free-form text such as emails, Twitter tweets, and text messages? structured data unstructured data big data snapshot data
unstructured data
A(n) ________ is a data characteristic that stands for a value that changes or varies over time. a) fact b) information c) variable
variable
The Internet of Things (IoT) is a world where interconnected Internet-enabled devices or "things" have the ability to collect and share data __________ human intervention. a) without b) with
without
