IT Project Management, Cengage Learning, K. Schwalbe, Chapters 1-

Which of the following questions reflect the strategic goals of project portfolio management?

Are we investing in the right areas?

In which of the following areas of management is payback analysis most likely to be used?

Cost

Which of the following refers to a set of principles that guides decision making based on personal values of what is considered right and wrong?

Ethics

A difference between operations and projects is that operations end when their objectives have been reached, whereas projects do not.

False

A project manager's primary role is to provide the funding for a project.

False

Earned value management is a tool primarily used in human resource management.

False

Effective program managers recognize that managing a project is much more complex than managing a program.

False

Good project managers assume that their definition of success is the same as the sponsors.

False

In order to be realistic, a project manager should always set discrete goals instead of a range of objectives.

False

Individual projects always address strategic goals whereas portfolio management addresses tactical goals.

False

It is mandatory for project managers working on large information technology projects to be experts in the field of information technology.

False

Managing the triple constraint primarily involves making trade-offs between resources and quality.

False

Most people believe that the underlying causes of many companies' problems can be traced to its organizational structure.

False

Opponents of a project do not belong to the category of stakeholders.

False

Project procurement management primarily involves identifying stakeholder needs while managing their engagement throughout the life of the project.

False

Project work is most successful in an organizational culture where activities are organized around individuals.

False

Questions about how a team will track schedule performance is related to a project's scope.

False

The importance of stakeholders' needs and expectations is limited to the beginning of a project.

False

The only responsibility of a project manager is to meet the specific scope, time, and cost goals of a project.

False

The primary role of project stakeholder management is to ensure that the project will satisfy the stated needs for which it was undertaken.

False

To be a successful manager, the only skills an IT project manager needs to possess is excellent technical skills.

False

Which of the following tools are most likely to be used in project time management?

Gantt charts

Joe is a project manager in an IT company and has over the years, gained substantial knowledge in his area of work. However, while managing his team, he often loses his temper. In addition, he fails to be an active listener when his team members approach him with work related challenges. In which of the following areas does Joe need to develop his skills in?

Human relations skills

Which of the following statements is true of project management?

It does not guarantee successes for all projects.

Which of the following tools can best help in efficient communication management?

Kick-off meetings

Which of the following types of tools is usually recommended for small projects and single users?

Low-end

_____ tools, a step up from low-end tools, are designed to handle larger projects, multiple users, and multiple projects.

Midrange

Which of the following is a difference between low-end and midrange tools of the project management software?

Midrange tools are designed to handle larger projects than low-end tools.

_____ refers to work done in organizations to sustain the business.

Operations

Which of the following provides certification as a Project Management Professional?

PMI

_____ software integrates information from multiple projects to show the status of active, approved, and future projects across an entire organization.

Portfolio project management

_____ is "the application of knowledge, skills, tools, and techniques to project activities to meet project requirements."

Project Management

The _____ is an international professional society for project managers founded in 1969 .

Project Management Institute

A _____ is an organizational group responsible for coordinating the project management function throughout an organization.

Project Management Office

Which of the following project management knowledge areas primarily involve generating, collecting, disseminating, and storing project information?

Project communications management

Martha works as a project manager at a bank. Due to certain changes in external factors, Martha needs to make a few alterations in the tactical goals of her project. In such a scenario, which of the following will best help Martha cope with the change?

Project environment knowledge

Which of the following project management knowledge areas is an overarching function that affects and is affected by the different knowledge areas?

Project integration management

Which of the following is a difference between project management and portfolio

Project management addresses specific, short-term goals whereas portfolio management focuses on long-term goals.

_____ refers to the process in which organizations group and manage projects and programs as a cluster of investments that contribute to the entire enterprise's success.

Project portfolio management

Which of the following is a difference between projects and operations?

Projects are temporary endeavors whereas an organization's operations are ongoing in nature.

Galaxy, a construction company, buys a particular brand of tiles manufactured by Tiles and Floors, an eco-friendly tile manufacturing company. However, Tiles and Floors has declared bankruptcy and closed down. At present, Galaxy is facing a crisis because there are no other manufacturers in the market that supplies eco-friendly tiles. Which of the following constraints is Galaxy currently facing?

Resources

_____ include people, hardware, software, or other assets.

Resources

Which of the following is true of projects?

They have a unique purpose.

Which of the following best defines the role of leaders?

They inspire people to reach goals.

Which of the following is true of low-end tools of the project management software?

They provide basic project management features.

Which of the following is true of program managers?

They provide leadership and direction for project managers heading the projects within a program.

Every project should have a well-defined objective.

True

Maturity models, statistical methods, and test plans are examples of tools used in quality management.

True

One of the main reasons why project management is challenging is because of the factor of uncertainty.

True

Program managers are change agents.

True

Project human resource management is concerned with making effective use of the people involved with a project.

True

Project managers in matrix organizations have staff from various functional areas working on their projects.

True

Project managers work with the project sponsors to define success for particular projects.

True

Projects should be developed in increments.

True

Resources in a project should be used effectively because they are limited.

True

Stakeholder analyses, work requests, and project charters are tools used in integration management.

True

The introduction of new software makes basic tools, such as Gantt charts and network diagrams, inexpensive and easy to create.

True

Until the 1980s, project management primarily focused on providing schedule and resource data to top management in the military, computer, and construction industries.

True

An important tool for project scope management is _____.

a work breakdown structure

Project procurement management mainly involves:

buying goods and services for a project from outside the performing organization.

A Gantt chart is a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a ____ format.

calendar

A _____ is a tool used in quality management.

checklist

"What is the project's budget?" This is an example of a project's _____ constraint.

cost

Project _____ management consists of preparing and managing the budget for a project.

cost

A critical path:

determines the earliest completion date of a project.

Enterprise project management softwares are also known as _____ tools of project management software.

high-end

A project's sponsor is also known as a(n) _____.

primary customer

A _____ is a tool used in risk management.

probability matrice

A(n) _____ is a temporary endeavor undertaken to create a unique product, service, or result.

project

Project _____ management ensures that the project will satisfy the stated or implied needs for which it was undertaken.

quality

Until the 1980s, project management primarily focused on providing _____ and resource data to top management in the military, computer, and construction industries.

schedule

Project _____ management involves defining and managing all the work required to complete the project successfully.

scope

Fast tracking is an example of a tool used in _____ management.

time

According to a 2013 CHAOS study, user involvement is the most important factor that contributes to the success of IT projects.​

False

Responsibility assignment matrices and project organizational charts are examples of tools used in procurement management.

False

The enterprise project management software, which aids project and portfolio management, is a low-end tool.

False

A project's stakeholders includes its customers, users, and suppliers.

True

An organization that uses a project organizational structure earns their revenue primarily from performing projects for other groups under contract.

True

Soft skills are also known as _____ skills.

human relations

Team building exercises and motivation techniques are tools used in _____ management.

human resource

Project management _____ describe the key competencies that project managers must develop.

knowledge areas

The critical path is the _____ path through a network diagram that determines the earliest completion of a project.

longest

The _____ characteristic of organizational culture describes the degree to which management's decisions take into account the effect of outcomes on people within the organization.

people focus

High-end tools are generally licensed on a(n) _____ basis.

per-user

Ethics is a set of principles that guides decision making based on _____ of what is considered right and wrong.

personal values

The _____ perspective on organizations assumes that organizations are coalitions composed of varied individuals and interest groups.

political frame

High-end tools in project management software have enterprise and _____ functions that summarize and combine individual project information to provide an enterprise view of all projects.

portfolio management

A(n) _____ is "a group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually."

program

In a _____organizational structure, program managers, rather than functional managers or vice presidents, report to the CEO. Their staffs have a variety of skills needed to complete all required tasks within their programs.

project

The first two traditional project phases (concept and development) focus on planning, and are often referred to as _____.

project feasibility

Passing the CPA exam is a standard for accountants. Similarly, passing the PMP exam is becoming a standard for _____.

project managers

The role of a _____ is to provide direction and funding for a project.

project sponsor

The _____ of project management includes quality, scope, time, and cost constraints.

quadruple constraint

The question, "What unique product does the customer expect from the project?" is an example of a(n) _____ constraint.

scope

A difference between strategic and tactical goals is that:

strategic goals are long-term in nature whereas tactical goals are short-term.

Grey's Infotech sells customized hardware and software solutions for businesses. The salespeople for Grey's have a strict dress code when meeting clients. They are required to wear dark business suits, in order to convey the company's dedication to quality. The meaning conveyed to the clients' through the salespeople's clothing is part of the _____ frame of the organization.

symbolic

Steve, an engineer in a construction company, is at present working on a home construction project. The home is being built for the Robinson family, the owners of the home. Steve is working with his project team and support staff to ensure the project is completed on time. In such a scenario, the project sponsor is _____.

the Robinson family

Project _____ management includes estimating how long it will take to complete work, develop an acceptable project schedule, and ensure timely completion of a project.

time

The question, "What is the project's schedule?" is an example of a(n) _____ constraint.

time

In project management, the three limitations of scope, time, and cost are referred to as the _____.

triple constraint