Leadership and Change Test 1

What is Hollander's approach to leadership called? 1. Transactional 2. Participative 3. Transformational 4. Charismatic

1. Transactional

A police officer giving a speeding ticket to a driver is most likely using his or her 1. expert power. 2. reward power. 3. coercive power. 4. referent power.

3. coercive power.

Leadership is most associated with: 1. consistency. 2. control. 3. vision. 4. planning.

3. vision

Which of the following involves confronting your beliefs, inviting others to challenge you, and working on personal blind spots? 1. Fundamental attribution 2. Double-loop learning 3. Self-fulfilling prophecy 4. Single-loop learning

2. Double-loop learning

________ occurs when agents ask targets to participate in planning an activity. 1. Personal appeal 2. Ingratiation 3. Rational persuasion 4. Consultation

4. Consultation

Which statement about leaders and managers is most likely false? 1. Leaders develop, but managers maintain 2. Leaders imitate, but managers originate 3. Leaders focus on risk taking; managers focus on planning 4. Leaders accept the status quo; managers challenge it

4. Leaders accept the status quo; managers challenge it

Which statement about followership styles is most likely true? 1. Alienated followers are usually viewed by leaders as lazy and incompetent. 2. Conformist followers focus on negative aspects of an organization. 3. Passive followers are quiet but enthusiastic about their work. 4. Pragmatist followers tend to be mediocre performers.

4. Pragmatist followers tend to be mediocre performers.

The process by which an older and more experienced person helps to socialize and encourage younger organizational colleagues is called: 1. consulting. 2. networking. 3. evaluating. 4. mentoring.

4. mentoring.

Which of the following statements about the rational and emotional aspects of leadership is most likely false? 1. Effective leadership involves actions based exclusively on reason and logic. 2. Leaders use rational techniques and/or emotional appeals to influence followers. 3. Aroused feelings can be used by leaders either positively or negatively. 4. Good leadership involves touching others' feelings.

1. Effective leadership involves actions based exclusively on reason and logic.

Which of the following statements is true of leaders with high levels of technical competence? 1. Followers are generally more satisfied with them rather than leaders with average levels of technical competence. 2. They are unable to reduce the level of role ambiguity and conflict in their groups. 3. Managers are usually more likely to have them as members of their out-groups than leaders with average levels of technical competence. 4. They are highly unlikely to have satisfied and happy followers.

1. Followers are generally more satisfied with them rather than leaders with average levels of technical competence.

Which of the following statements is true about building effective relationships with superiors? 1. Followers should think of their own and their superior's success as interdependent. 2. Followers should play politics and distort information to make superiors look good, if required. 3. Followers should be evaluated on the basis of their own success rather than on their team's success. 4. Followers should take the blame solely on themselves for their teams' failures.

1. Followers should think of their own and their superior's success as interdependent.

Which of the following statements is true of legitimate power? 1. It means that a leader has authority because she or he has been assigned a particular role in an organization. 2. It is the potential to influence others through the administration of negative sanctions or the removal of positive events. 3. It is a function of the amount of knowledge one possesses relative to the rest of the members of the group. 4. It states that leaders have potential influence on their followers because of the strength of the relationship between them.

1. It means that a leader has authority because she or he has been assigned a particular role in an organization.

Leadership studies programs at the university-level: 1. are typically curriculum-based at public and private institutions. 2. are increasingly popular at many liberal-arts institutions. 3. typically offer academic credit in the form of academic minors. 4. should focus primarily on a single field of discipline, such as management.

2. are increasingly popular at many liberal-arts institutions.

Which statement about action learning is most likely FALSE? 1. Adults learn best by doing, which is the basic philosophy of action learning. 2. Although action learning is a popular tool, it has not shown a high level of effectiveness in leadership development. 3. Action learning involves attending classes, watching videotapes, and working in teams to create development plans for the firm. 4. Action learning often involves assignment to a work team that addresses real-time actual challenges the company is facing.

3. Action learning involves attending classes, watching videotapes, and working in teams to create development plans for the firm.

Which of the following statements is true of a gaps-of-the-GAPS analysis? 1. It clearly spells out what leaders need to do to meet their development needs. 2. It states career objectives indicating where one wants to be in one's career a year or so in the future. 3. It helps leadership practitioners identify high-priority development needs. 4. It builds in reflection time so that people can periodically review progress.

3. It helps leadership practitioners identify high-priority development needs.

Influence is best described as the 2. potential to manipulate others. 2. status differential between the members of a group. 3. degree of actual change in a target person's values. 4. capacity to produce an effect on others.

3. degree of actual change in a target person's values.

Crediting your own successes to dispositional factors and others' successes to factors in the environment are aspects of: 1. double-loop learning. 2. single-loop learning. 3. fundamental attribution error. 4. self-fulfilling prophecy.

3. fundamental attribution error.

Which statement is most likely true about followers having a good working relationship with their superiors? 1. Followers who have good relationships with their superiors advance quickly in their careers. 2. Followers accomplish less work when they have a good working relationship with their superiors. 3. Superiors give fewer performance appraisals to followers with whom they have good relationships. 4. Superiors and followers with good relationships tend to experience less conflict.

4. Superiors and followers with good relationships tend to experience less conflict.

When students respond positively to requests from teachers who are well-liked and respected, it most likely illustrates that the teachers have 1. coercive power. 2. legitimate power. 3. expert power. 4. referent power.

4. referent power.

Which of the following is the first step while conducting a GAPS analysis? 1. to obtain information about one's strengths and development needs by asking others for feedback 2. to write a journal that includes specialized knowledge or a number of skills that have helped one succeed in one's previous jobs 3. to identify the standards one's boss or one's organization has for one's career objectives 4. to clearly identify what one wants to do or where one wants to go with one's career over the next year or so

4. to clearly identify what one wants to do or where one wants to go with one's career over the next year or so