leadership chap.1
how does difficulty building and leading a team lead to derailment?
1. poor management of direct reports 2. inability to get work done through others 3. not identifying and hiring the right people
when did the leadership era 1 take place in the United States?
1920s
when did the leadership era 2 take place in the United States?
1950s
when did the leadership era 3 take place in the United States?
1970s
how many organizations report that they are having a hard time finding qualified leaders?
82% of organizations
what is the turnover rate under top management?
9%
Who was the example to serve the higher interests of the American people rather than his own goals and ego?
Abraham Lincoln
examples of era 1 leaders?
Andrew Carnegie and the Rockefellers
which leadership theories were dominant during leadership era 2?
Behavior theories and contingency theories
who studied derailment?
Center for Creative leadership in North Carolina
what are the fundamental five roles of exceptional leadership?
Guardian, Navigator, coach, architect, revolutionary
when managers Focus people on specific goals what do leaders do?
Inspire with purpose and Trust
who said that we are going to see leaders emerge as the most important element in business, the attribute that is highest in demand in shortest in supply?
Tom Peters
what do you call a picture of an ambitious, desirable future for the organization or team?
a vision
what do you call a leader who is open to learning and change and encourage the growth and development of others?
agile leader
when managers have an expert mind what do leaders have?
an open mind
is leadership an art or a science?
both
what are performance problems that lead to derailment?
busy promoting yourself, playing politics, failure to fulfill promises, and lack of attention to priorities
old Paradigm leaders used to be stabilizers what are they now?
change managers
old Paradigm leaders used to be competitors what are they now?
collaborators
what came after Behavior theories?
contingency theories
which Theory believes that leaders can analyze their situation and Taylor their behavior to improve leadership effectiveness?
contingency theories
a manager's organized and staff what do leaders do?
create shared culture and values
when managers plan and budget what do leaders do?
create vision and strategy
when managers focus on bottom line what do leaders do?
keep eye on Horizon
what is an influence relationship among leaders and followers who intend real changes and outcomes that reflect their shared purposes?
definition of leadership
what do you call it when a manager with an impressive track record reaches a certain level but goes off track and can't advance?
derailment
what are three things that companies who outperform others have in common?
discipline, creativity, paranoia
old Paradigm leaders used to be diversity avoiders what are they now?
diversity promoters
when managers keep emotional distance what do leaders do?
emotional connections
what principle did Vineet Nayar install when he became CEO of HCL in 2005?
employees first, customers second EFCS
when managers create structure in order what do leaders do?
encourage networks and flexibility
old Paradigm leaders used to be controllers what are they now?
facilitators
a derailed manager has the ability to see the big picture when promoted into a general management position. True or false?
false
the role of leadership is to motivate people through rewards and Punishment. True or false?
false
where does good leadership come from?
genuine care for the work and genuine concern for other people.
what is the granddaddy of leadership Concepts?
great man Theory
which leadership theories were dominant during leadership era 1?
great man Theory and trait theories
what did John Terrill do at DGL International to increase productivity in the sales engineering division?
he reduced technical reports to free up the engineers time
what are characteristics of organizations during leadership era 4?
high performance culture, shared vision and alignment, and facilitate change and adaptation
what are characteristics of organizations during leadership era 3?
horizontal organization and cross-functional teams
what do you call a person who influences others to get things done?
leader
old Paradigm leaders used to be heroes, what are they now?
humble
how does too narrow management experience lead to derailment?
inability to work effectively and failing to see the big picture
which leadership theories deal with charismatic leadership, leadership vision and organizational culture?
influence theories
which leadership theories were dominant during leadership era 3?
influence theories
what are the six aspects of leadership?
influence, intention, personal responsibility and integrity, change, shared purpose, followers
what is an important aspect of leadership?
influencing others to come together around a common vision.
what are relationship problems that lead to derailment?
insensitivity, manipulation, criticism, untrustworthiness
when managers want inside into the organization, what do leaders want?
inside into self, character
when managers invest in Goods what do leaders do?
invest in people
what is one of the most observed and least understood phenomena on Earth?
leadership, according to James MacGregor Burns
what does Jim Collins author of good to Great call a new breed of leaders?
level 5 leaders
what leaders often seem shy and unpretentious and have no need to be in the Limelight. they're more concerned with the success of the team or company than with their own success?
level 5 leaders
when managers are talking what do leaders do?
listening
what did Henry mintzberg find out?
managers are very busy and get interrupted often
when managers minimize risk for sure results what do leaders do?
maximize opportunity
according to relational theories how are relationships built?
motivation and empowerment, leadership communication, team leadership, and diversity
when managers one Conformity what do leaders want?
nonconformity, courage
how does difficulty changing lead to derailment?
not learning from feedback and mistakes, defensive, unable to handle pressure, unable to change management style
what happens when there is leadership?
people become part of a community and feel that they are contributing to something worthwhile
what are five fatal flaws that cause derailment?
performance, relationships, changing, team building, and experience
what are the four functions of management?
planning, organizing, directing, controlling
how do you learn to be a leader?
practice, emulate others, find mentor, courses, and develop empathy and patience
what are characteristics of organizations during leadership era 1?
pre bureaucratic organization and administrative principles
management focuses on getting the most results out of people so that...
production goals are achieved and goods and services are provided to customers in a timely manner.
when managers direct and control what do leaders do?
provide learning opportunities
which leadership theories deal with transformational leadership and servant leadership?
relational theories
which leadership theories were dominant during leadership era 4?
relational theories and level 5 leadership
what are the three characteristics of a leader?
significant accomplishment, having followers, not doing the work
what lesson do we learn from Marshall Gordon who designed chairs?
some people are brilliant but can't work with others
what did John Kotter study?
the difference between managers and leaders
how do level 5 leaders deal with failures and successes?
they accept full responsibility for failures and give credit for successes to other people
when managers maintain stability and create a culture of efficiency, what do leaders do?
they create change and a culture of agility and integrity.
how do leaders who work collaboratively function?
they keep the lines of communication open and use influence
what is the purpose of an organization according to Peter Drucker?
to enable common people to do uncommon things
the qualities needed for effective leadership are the same as those needed to Be an Effective follower. true or false?
true
when managers use position power what do leaders do?
use personal influence
what are characteristics of organizations during management era 2
vertical hierarchy, bureaucracy and functional management
characteristics of a challenging external environment?
volatile, uncertain, complex, ambiguous
how to be an exceptional leader?
you are really good at two of the five rolls of exceptional leadership and have no fatal flaws.