leadership chap.1

how does difficulty building and leading a team lead to derailment?

1. poor management of direct reports 2. inability to get work done through others 3. not identifying and hiring the right people

when did the leadership era 1 take place in the United States?

1920s

when did the leadership era 2 take place in the United States?

1950s

when did the leadership era 3 take place in the United States?

1970s

how many organizations report that they are having a hard time finding qualified leaders?

82% of organizations

what is the turnover rate under top management?

9%

Who was the example to serve the higher interests of the American people rather than his own goals and ego?

Abraham Lincoln

examples of era 1 leaders?

Andrew Carnegie and the Rockefellers

which leadership theories were dominant during leadership era 2?

Behavior theories and contingency theories

who studied derailment?

Center for Creative leadership in North Carolina

what are the fundamental five roles of exceptional leadership?

Guardian, Navigator, coach, architect, revolutionary

when managers Focus people on specific goals what do leaders do?

Inspire with purpose and Trust

who said that we are going to see leaders emerge as the most important element in business, the attribute that is highest in demand in shortest in supply?

Tom Peters

what do you call a picture of an ambitious, desirable future for the organization or team?

a vision

what do you call a leader who is open to learning and change and encourage the growth and development of others?

agile leader

when managers have an expert mind what do leaders have?

an open mind

is leadership an art or a science?

both

what are performance problems that lead to derailment?

busy promoting yourself, playing politics, failure to fulfill promises, and lack of attention to priorities

old Paradigm leaders used to be stabilizers what are they now?

change managers

old Paradigm leaders used to be competitors what are they now?

collaborators

what came after Behavior theories?

contingency theories

which Theory believes that leaders can analyze their situation and Taylor their behavior to improve leadership effectiveness?

contingency theories

a manager's organized and staff what do leaders do?

create shared culture and values

when managers plan and budget what do leaders do?

create vision and strategy

when managers focus on bottom line what do leaders do?

keep eye on Horizon

what is an influence relationship among leaders and followers who intend real changes and outcomes that reflect their shared purposes?

definition of leadership

what do you call it when a manager with an impressive track record reaches a certain level but goes off track and can't advance?

derailment

what are three things that companies who outperform others have in common?

discipline, creativity, paranoia

old Paradigm leaders used to be diversity avoiders what are they now?

diversity promoters

when managers keep emotional distance what do leaders do?

emotional connections

what principle did Vineet Nayar install when he became CEO of HCL in 2005?

employees first, customers second EFCS

when managers create structure in order what do leaders do?

encourage networks and flexibility

old Paradigm leaders used to be controllers what are they now?

facilitators

a derailed manager has the ability to see the big picture when promoted into a general management position. True or false?

false

the role of leadership is to motivate people through rewards and Punishment. True or false?

false

where does good leadership come from?

genuine care for the work and genuine concern for other people.

what is the granddaddy of leadership Concepts?

great man Theory

which leadership theories were dominant during leadership era 1?

great man Theory and trait theories

what did John Terrill do at DGL International to increase productivity in the sales engineering division?

he reduced technical reports to free up the engineers time

what are characteristics of organizations during leadership era 4?

high performance culture, shared vision and alignment, and facilitate change and adaptation

what are characteristics of organizations during leadership era 3?

horizontal organization and cross-functional teams

what do you call a person who influences others to get things done?

leader

old Paradigm leaders used to be heroes, what are they now?

humble

how does too narrow management experience lead to derailment?

inability to work effectively and failing to see the big picture

which leadership theories deal with charismatic leadership, leadership vision and organizational culture?

influence theories

which leadership theories were dominant during leadership era 3?

influence theories

what are the six aspects of leadership?

influence, intention, personal responsibility and integrity, change, shared purpose, followers

what is an important aspect of leadership?

influencing others to come together around a common vision.

what are relationship problems that lead to derailment?

insensitivity, manipulation, criticism, untrustworthiness

when managers want inside into the organization, what do leaders want?

inside into self, character

when managers invest in Goods what do leaders do?

invest in people

what is one of the most observed and least understood phenomena on Earth?

leadership, according to James MacGregor Burns

what does Jim Collins author of good to Great call a new breed of leaders?

level 5 leaders

what leaders often seem shy and unpretentious and have no need to be in the Limelight. they're more concerned with the success of the team or company than with their own success?

level 5 leaders

when managers are talking what do leaders do?

listening

what did Henry mintzberg find out?

managers are very busy and get interrupted often

when managers minimize risk for sure results what do leaders do?

maximize opportunity

according to relational theories how are relationships built?

motivation and empowerment, leadership communication, team leadership, and diversity

when managers one Conformity what do leaders want?

nonconformity, courage

how does difficulty changing lead to derailment?

not learning from feedback and mistakes, defensive, unable to handle pressure, unable to change management style

what happens when there is leadership?

people become part of a community and feel that they are contributing to something worthwhile

what are five fatal flaws that cause derailment?

performance, relationships, changing, team building, and experience

what are the four functions of management?

planning, organizing, directing, controlling

how do you learn to be a leader?

practice, emulate others, find mentor, courses, and develop empathy and patience

what are characteristics of organizations during leadership era 1?

pre bureaucratic organization and administrative principles

management focuses on getting the most results out of people so that...

production goals are achieved and goods and services are provided to customers in a timely manner.

when managers direct and control what do leaders do?

provide learning opportunities

which leadership theories deal with transformational leadership and servant leadership?

relational theories

which leadership theories were dominant during leadership era 4?

relational theories and level 5 leadership

what are the three characteristics of a leader?

significant accomplishment, having followers, not doing the work

what lesson do we learn from Marshall Gordon who designed chairs?

some people are brilliant but can't work with others

what did John Kotter study?

the difference between managers and leaders

how do level 5 leaders deal with failures and successes?

they accept full responsibility for failures and give credit for successes to other people

when managers maintain stability and create a culture of efficiency, what do leaders do?

they create change and a culture of agility and integrity.

how do leaders who work collaboratively function?

they keep the lines of communication open and use influence

what is the purpose of an organization according to Peter Drucker?

to enable common people to do uncommon things

the qualities needed for effective leadership are the same as those needed to Be an Effective follower. true or false?

true

when managers use position power what do leaders do?

use personal influence

what are characteristics of organizations during management era 2

vertical hierarchy, bureaucracy and functional management

characteristics of a challenging external environment?

volatile, uncertain, complex, ambiguous

how to be an exceptional leader?

you are really good at two of the five rolls of exceptional leadership and have no fatal flaws.