Leadership digital age exam 2

Development teams cost approx

$15k/man month

Triple tipping point

Regulation, Technology, Culture

5 Whys

Root Cause Analysis

5 dysfunctions of a team

absence of trust, fear of conflict, lack of commitment, avoidance of accountability, inattention to results

Good team that works well together

competent, well motivated, know and understand each other, communicate efficiently, face issues and solve them, back each other up

DESIGN THINKING

empathize, define, ideate, prototype, test

For a project budget, what percentage of it goes to the project

25%

For a project budget, what percentage of it goes to the people on the team

75%

Communication Through Change

Awareness, understanding, acceptance, and commitment

CLARIFIER & EDUCATOR

Clarify digital opportunity, Embrace uncertainty, Use experimentation, Educate & instill digital savvy, Master "show, don't tell"

A leader must be

Customer Centric, Tech Savvy, Visionary, Adaptive and agile, Data driven

Digitization

Data Volume, Data Velocity, Data Variety, New ways of acquiring knowledge, Higher rates of innovation, Digital information is non-rival, Digital information is cheap to copy

5 steps of a project?

Definition, Planning, Design, Verification, Release

Why was the healthcare industry a perfect fit for Watson?

Digitized industry with major problems (costs and waste) Demand with an aging population Fit the company values - "innovation that matters"

Rometty's Three Rules

Don't protect the past. Never be defined by your product. Always transform yourself

Culture

Environment and Atmosphere, Compensation, Standard and policy, People, Leadership, Organization