Lesson 1 Soft Skills

Leaders should establish a steady flow of communication between themselves and their staff or team members, either through_____________________ or _________________________ conversations with workers.

1. Open-door policy 2. Regular Conversations

If you are willing to take a new path and try something completely different without giving up on your ideals, you are always up-to-date and never stop learning

Adaptability

Can probably be considered a fundamental life skill.

Communication

Learning some de-escalation strategies and taking time to understand different perspectives can go a long way, no matter your position.

Conflict Management

An _____________________________________ is able to communicate on all levels: one on one, to the department and to the entire staff, as well as via phone, email and social media. -clearly and succinctly explain to their employees everything from organizational goals to specific tasks

Effective Communicator

Who has the ability to communicate well, motivate their team, handle and delegate responsibilities, listen to feedback, and have the flexibility to solve problems in an ever-changing workplace ?

Effective Leader

This type of leader can communicate well, motivate their team, handle and delegate responsibilities, listen to feedback, and have the flexibility to solve problems in an ever-changing workplace.

Effective Leadership

These skills are tools that help you turn a vision into reality.

Entrepreneurship

Your ability to help bring out the best in yourself and in others

Leadership

Being able to change track or change course is an example of ? -Organizations often need to pivot from strategies and tactics that don't work to explore newer pastures that do

Learning agility

This is a process of achieving organizational goals and objectives through the efforts and contribution of other people. - For example, NCOs routinely have the responsibility of the day-to-day activities of their sections and the people under their control

Management

These skills help independence, broaden your horizon and often help people become clearer about what they really want to achieve. ** Self Study is a great way ***

Management Skills

being able to state what you want in a persuasive, respectful manner - a skill that is useful in all spheres of life, not only in politics. - Range from being able to listen to finding compromise in a fair and professional way.

Negotiation

Define, plan, organize, lead and control.

Project Management

________________ means being able to prioritize your goals and being responsible for accomplishing those objectives.

Self Managing

These are non-technical skills that relate to how you work. They include how you interact with colleagues (interpersonal skills) , how you solve problems, and how you manage your work.

Soft Skills

Likely to plan ahead, bold but intentional, and constantly improve your tactic depending on what you learn. - Prioritize, consider some possible scenarios, and make a decision based on the best evidence available.

Strategic Thinking

Provides for new and different perspectives, helps motivation, and reduces pressure. Ultimately, is a great learning opportunity and might open up doors you did not even know existed.

Team work

_______________________ or ______________________is an ongoing process that involves assessing your business environment.

Thinking strategically or Acting strategically

Learning to make the most of this without procrastination (surprisingly) makes you have more avoid frustration, and feel more fulfilled.

Time management

This type of leader _____________________create a vision for their followers and guide the change through inspiration and motivation.

Transformational

MSgt Thomason said, "Early in your career, or in a contributing roles, this is all about working with people over whom you have no authority." MSgt Raymond's comments BEST explain which of the following core leadership skills that every career needs? a. Influence b. Communication c. Learning Agility

a. Influence

This hinges on being able to communicate on all levels: one on one, to the department and to the entire staff, as well as via phone, email and social media. This statement BEST describes which of the following powerful traits of a successful leader? a. Learning agility b. Managing complexity c. Being accountable and responsible

a. Learning agility

This hinges on developing critical thinking skills, being accepting of uncertainty, having social and emotional intelligence, and always having the desire and determination to push forward. a. Learning agility b. Managing complexity c. Being accountable and responsible

a. Learning agility

Try to brainstorm ideas and commit to doing work that goes beyond the daily routine. This statement BEST describes which of the following ways you can build leadership skills. a. Take initiative b. Target specific skills c. Request more responsibility

a. Take initiative

A great manager always wants to evolve, learn, and better him- or herself. The more of this they have, the faster the learning occurs! This statement BEST describes which of the following qualities of a great manager? a. Having political sense b. Having intellectual resources c. Showing emotional intelligence

b. Having intellectual resources

MSgt Raymond said, "This is when you simply understand your strengths and weaknesses, however gaining this skill is not simple at all." MSgt Raymond's comments BEST explain which of the following core leadership skills that every career needs? a. Influence b. Self-Awareness c. Learning agility

b. Self-Awareness

A great manager must be able to tackle decisions on his or her own and, most importantly, must be capable of bearing the responsibility of those choices, be they good or bad. This statement BEST describes which of the following qualities of a great manager? a. Showing managerial courage b. Knowing how to be in command c. Being autonomous and responsible

c. Being autonomous and responsible

Leaders must master all forms of this, including one-on-one, departmental, and full-staff conversations, as well as communication via the phone, email, video, chat, and social media. This statement BEST describes which of the following strong leadership skills? a. Feedback b. Delegating c. Communication

c. Communication

Learning some de-escalation strategies and taking time to understand different perspectives can go a long way, no matter your position. a. Negotiation b. Adaptability c. Conflict management

c. Conflict Management

This is a skill that helps you turn a vision into reality. This statement BEST describes which of the following management skills you need for success? a. Negotiation b. Communication c. Entrepreneurship

c. Entrepreneurship

Exceptional leaders have the ability to look into their company's projections and make clear, concrete goals that will benefit their organization. This statement BEST describes which of the following powerful traits of a successful leader? a. Managing complexity b. Creating lasting relationships c. Having a vision for the future

c. Having a vision for the future