LESSON 2 TEST ATTEMPT 2

Lumina Inc. had 4,900 employees at the beginning of 2014. During the first half of the year, the company had no attrition. The company's profits were high, and its training and orientation programs were efficient. It continued to hire at a healthy pace and had 5,000 employees at midyear. However, in the second half of the year, 200 employees were laid off and no new hiring took place. What is Lumina's turnover rate for 2014?

4 percent

Alan, an HR manager at Iris Inc., wants to measure the absenteeism rate of the company. Which of the following equations should Alan use to accurately compute the absenteeism rate?

Absenteeism rate = (number of persons- days lost through job absence during period) / ([Average number of employees] x [number of workdays]) x 100

Argon Inc. has had a high turnover rate in the past quarter. The HR managers of the company want to assess and manage employee work attitudes to ensure good retention. Which of the following tools is most likely to help the HR managers evaluate employees' feelings and beliefs about their jobs and the organization?

An attitude survey

_________ indicates the right of an employer or an employee to terminate employment at any time with or without notice or cause (where applicable by state law)

At-will employment

BioLabs Inc. is in the process of laying off 10 percent of its shipping and receiving employees. At the same time, it is hiring new hourly staff. This scenario best exemplifies _____.

Churn

In a(n) ____, Individuals are asked to explain their reasons for leaving an organization.

Exit interview

T/F: Courts have ruled that screening candidates based on information obtained from their social media and networking profiles is legal and nondiscriminatory.

False

T/F: In the context of turnover costs incurred by a company, vacancy costs primarily include supervisory time, pay rates to prevent separations, and exit interview time.

False

T/F: Unlike traditional training methods, e-learning is limited in terms of accessibility.

False

T/F: Web-based job postings and social media are more expensive than the newspapers.

False

What is true of investments in training?

Instructors, both full time staff members and individuals hired on a contract basis, typically represent the biggest cost of training.

What is a characteristic of flexible staffing?

It helps employers avoid some of the costs of full-time benefits.

What is true of internships?

They usually combine job training and classroom instruction.

T/F: Care should be taken to avoid vague, general statement in an offer letter

True

T/F: LinkedIn is a well-known professional social networking website.

True

T/F: One of the determinants of employees' willingness to exert effort is the degree to which they value the rewards offered by the organization.

True

T/F: Unlike the use of e-learning as the sole method of training, blended learning provides greater flexibility with multiple training methods and can deliver superior training outcomes.

True

Many talented teachers at Sunnydale High School resigned from their jobs in the past year. The Administrative President of the school board is in a fix and is unable to identify a reason for this attrition. The school pays competitive wages to its teachers and even gave them a pay hike recently. In this scenario, which of the following points should Sunnydale's Administrative President keep in mind when devising a solution to the problem?

When pay is competitive, other job factors become more important than the pay employees receive.

Sanjay the new HR Manager at Charlemagne Tools Inc., examines the application form that the company has been using for the last two years. According to the guidelines set by the Equal Employment Opportunity Commission and various court decisions, which of the following is an illegal question on the application form?

Whom should we contact incase of emergency?

Danica graduated from college during a severe economic recession. She then accepted a job as a trainer for a major national bank. Danica was one of the top candidates when she was hired by the bank. Three months into her job, she began to feel like she did not belong there because her values did not align with those of the company. This best exemplifies _____.

a poor person/organization fit

A new casino wants to hire about 1,000 employment for its new resort. Applicants are asked to complete an online questionnaire that will later be analyzed using computer software. Only those applicants who have previously worked in hotels and casinos will be considered eligible for the next step in the hiring process. This best exemplifies______.

a pre-employment screening process

In a structured interview, _______.

a set of prepared job-related questions are asked of all job applicants.

Gisela had an interview with the Managing Editor of a prominent publisher. The interviewer asked her general questions and then used her responses to form the next question. Given this scenario, it can be said that Gisela most likely attended a _____.

behavioral interview

a financial services firm conducted an attitude survey and asked its employees to respond candidly to the survey questions. it was found that although employees were generally satisfied with their pay, they were dissatisfied with the organization's management style, promotion practices, and training programs. to manage these concerns, it is best recommended that hr _____.

hold group meetings with the employees to convey the positive and negative survey results and use the results in a strategic manner to improve the organization

Calculating the average amount of time it takes from contact to hire for each source of applicants allows a firm to most accurately

identify the most time efficient recruiting sources

Labor unions can benefit employers by

implementing apprenticeship and cooperative staffing programs.

Hugo Gonzalez, the CEO at Hugo Tech Inc., believes that male employees are likely to switch jobs more frequently than female employees. He instructs his HR team to favor female candidates over male candidates in the recruitment and selection process. Which of the following is most likely true of the recruitment practice at Hugo Tech?

it is a violation of Title VII of the civil rights act

Train Tax, a tax preparation company, has identified that the total cost of its employee benefits contributes to 30 percent of the company's expenses. Which of the following should be incorporated by Train Tax to reduce its cost associated with employee benefits?

it should employ temporary workers

What is true of training?

nonexempt employees who are training outside normal working hours must be compensated for their time.

The most common method of delivering training at all levels in an organization is ______.

on the job training

The planned introduction of new employees to their jobs, coworkers, and the organization is referred to as

orientation

Despite having mastered the skills and processes related to their day-to-day jobs , the firefighters of the Lake Hogan Fire Department train constantly to increase their muscle memory and to keep their skills hones so that they can respond quickly in emergency situations. This best exemplifies____.

overlearning

A _____ is a qualified individual who is not actively looking for work but might be interested if the right job comes along.

passive job candidate

The ultimate purpose of selection is ____, or fitting a person to the right job.

placement

A9n) ______ typically hires the staff of an employer and writes paychecks, pay taxes, prepares and implements HR policies, keeps all the required HR records for the employer, and bears legal liability for a fee.

professional employer organization

One way to aid transfer of training to job situations is to ensure that:

the training mirrors the job context as much as possible