Lesson 7: Using Apps
Following installation of an application, another program on your computer has stopped working. What could you do to try to fix it? A. Try using the Turn Windows features on or off dialog tab from Programs and Features (if available). B. Try using the Repair option in Programs and Features (if available) or re-installing the program. C. Try using the software components tab under Device Manager to fix the problem. D. Log into User Account Control and edit the settings in the control panel and reduce the security posture. It may have blocked the other program.
B. Try using the Repair option in Programs and Features (if available) or re-installing the program. If a software program stops working, the best solution is usually to uninstall then reinstall it. Some programs may also support a Repair option, which can be a bit quicker and preserve your custom settings. The Turn Window feature on or off dialog tab from Program and Features will only turn on and off the features/programs that come with Windows but are not automatically loaded. The software components tab under device manager will not fix the program that stopped. User Account Control will inform you that an application is about to be loaded, and ask you if you want to load that application or not. It does not fix applications that were already there.
You have just bought a new computer but want to use the older version of Windows that came with your previous computer. Windows was provided as an OEM license. Can you use this license key to install the software on your new PC? A. Original Equipment Manufacturer (OEM) licenses can only be used on the brand and model it was initially installed on. B. Original Equipment Manufacturer (OEM) licenses can be transferred between different computers, just not at the same time. C. Original Equipment Manufacturers (OEM) licenses are only used in Enterprise environments, prohibiting use on a new computer. D. Original Equipment Manufacturer (OEM) licenses are authorized for use on multiple computer systems at the same time, enabling use on the new computer.
A. Original Equipment Manufacturer (OEM) licenses can only be used on the brand and model it was initially installed on. Original Equipment Manufacturer (OEM) software is licensed with the computer system on which it was originally installed, and is tied to that original machine. It is a single-use license that is not intended to be used on any other computer. Original Equipment Manufacturer (OEM) licenses are single-use licenses that cannot be transferred from one computer system to another, even if the original machine is no longer in use. Original Equipment Manufacturer (OEM) licenses are not used in the enterprise environment, because keeping track of them would be nearly impossible. Original Equipment Manufacturer (OEM) licenses cannot be used on multiple computer systems at the same time. They are restricted to the particular make and model initially installed on.
What compatibility information should you confirm before installing a software application? A. That it works with the version of the operating system that you have, and that your computer meets the system (hardware) requirements. B. That you read the End User License Agreement (EULA) and agree to the terms of the license agreement. C. That you select the "repair" option if the software program has stopped working properly. D. That you review the advanced options and select specific feature sets.
A. That it works with the version of the operating system that you have, and that your computer meets the system (hardware) requirements. The software installation best practices include verifying that the software is compatible with your operating system and that your computer hardware meets the recommended requirements. Additionally, read the accompanying documentation to verify any special installation instructions. Accepting the End User License Agreement (EULA) will be required before installing software; however, this is not compatibility information that you should confirm before installing. When installing software that is not working properly, using the repair option may resolve the issue; however, this is not compatibility information that you should confirm before installing. Advanced options allow you to select which features or modules to include; however, this is not compatibility information that you should confirm before installing.
Windows comes with web server software, but it is not installed by default. How would you install this software? A. Use the Turn Windows features on or off dialog from Programs and Features. B. Use App Installer feature in Programs and Features tab to uninstall and then reinstall the web server software. C. Use the Repair option inherent in Programs and Features to automatically run the web server feature. D. Use the Server Software tab in Programs and Features to install the web server.
A. Use the Turn Windows features on or off dialog from Programs and Features. Windows comes with a number of components and add-ons that may be enabled or disabled by default. You can control these by clicking the Turn Windows features on or off link in Programs and Features. Uninstalling and reinstalling Windows will not automatically install this software. It will still be disabled, as it was before. You still need to go into the Turn Windows features on or off link in Programs and Features. The repair option will not install/turn-on the web server software. It may help repair it if it doesn't function properly after installation. There is no server software tab in Programs and Features.
Why would Windows prompt you to enter a password if you try to install a software application? A. Installing an application requires the use of the application's setup files which may require specific user privileges to access. B. Installing an application requires administrator privileges and is an action protected by User Account Control C. Installing an application requires a second level of verification. An administrator verifies a standard user and a second administrator can verify the first one. D. Installing an application requires that you have exited other applications so that the antivirus software can be disabled.
B. Installing an application requires administrator privileges and is an action protected by User Account Control Installing an application requires elevated privileges. As a standard user, the User Account Control (UAC) will prompt for credentials of an authorized account. If you were logged on as an administrator already, you might have to enter the password on a domain; if you were logged on as an ordinary user, you would have to enter the administrator's username and password. Windows prompts for a password when processes attempt to run that require elevated permissions, not when standard users attempt to access files. Accessing a file without needed permissions does not directly invoke UAC. Installing an application requires administrator privileges. If an administrator is attempting to install an application, no further verification is needed. Installation of software does not require termination of antivirus software. Windows does not disable antivirus; however, several well known malware variants do.
What type of software manages tasks, dependencies, and timelines? A. Accounting software B. Project management software C. Database software D. Business-specific applications
B. Project management software Project management software is software used for project planning, scheduling, resource allocation and change management. It allows project managers (PMs), stakeholders and users to control costs and manage budgeting, quality and documentation. It may also be used as an administration system. Accounting software is specifically designed to support financial and commercial functions, such as order processing, accountancy, and payroll. Database packages enable the user to store, organize, and retrieve information. Databases can search through thousands of records very quickly and display data in a format specified by the user. They can be used to store many different types of information. Business specific software is implemented to cover functions that cannot be performed by "off-the-shelf" software. This might include product design and manufacturing, inventory control, marketing and sales.
Why might one of your first tasks on receiving a new computer be to remove software applications? A. The computer may already have a virus pre-installed that you do not want. B. The computer may be bundled with pre-installed software that you do not want. C. The computer may have spyware bundled in that will watch every action that do on your computer. D. The computer may not have enough storage left to run any of the software applications.
B. The computer may be bundled with pre-installed software that you do not want. Manufacturers attempt to load pre-installed applications with the sale of their computers to provide functionality for what the majority of the consumers like and use. What everybody wants may not be what you want. A new computer should not be infected with viruses when you receive it directly from the manufacturer. Spyware is software that aims to gather information about a person or organization sometimes without their knowledge. A new computer should not have spyware already on it. New computers come with plenty of storage on them. The bundled software is usually not so large as to take up all of the available storage on a new computer.
What is the difference between freeware and open source software? A. Open source applications are those that may be downloaded from the Internet and used without restriction. B. Open source means that the software is intended for purchase to meet commercial needs. C. Open source is provided on a trial basis and users commonly have to purchase the full version after the trial period has passed. D. Open source means that the programming code used to design the software is publicly available.
D. Open source means that the programming code used to design the software is publicly available. Open source licensing ensures that free and legal redistribution of the software is possible. You have the ability to access the code and have the right to modify it. Commercial software is the type of software intended to meet commercial needs, not Open Source software. Shareware is software that is similar to freeware, but it is usually provided on a trial basis. Freeware applications are those that may be downloaded from the Internet and used without restriction. You do not have the ability to access the code and modify it, however.
What type of software would you use to configure a server by connecting to it over the network? A. System restore B. Wireless input device C. Collaboration software D. Remote desktop
D. Remote desktop Remote Desktop allows a user to assume control of a computer from a different location by using an Internet connection. Remote Desktop is part of Windows, but other third-party applications provide similar functionality. Wireless input devices can be used for interacting with a local machine via wireless connectivity. Using an input device that does not have wires is not considered remote access. Collaboration software is needed for hosting a video conference. Most collaboration software allows the sharing of screens, but this does not let a remote user control the local computer. The System Restore feature can be used to reset system settings to an earlier state without affecting changes in user data. This is not a form of remote management.
Following installation of a program written for an older version of Windows, you receive an alert that it might not have installed correctly. What feature could you use to make the program run correctly? A. Use the Repair option inherent in most programs to automatically fix this issue. B. The program's Details tab to use settings for the latest version with the latest patches. C. Use the uninstall/reinstall feature that should fix any compatibility issues you may have. D. Use the program's Compatibility tab to use settings for the older Windows version.
D. Use the program's Compatibility tab to use settings for the older Windows version. After an application has been installed, you may experience difficulties getting it to run. The Compatibility tab can be used to run the program in a compatibility mode for legacy applications (like Windows 98 for instance). The details tab in a program's Properties will help you see what the latest version is but it will not make the program run correctly. Uninstalling and reinstalling the program doesn't fix legacy compatibility issues. Some programs do have Repair options that can fix installation issues; however, they are unlikely to fix a compatibility issue related to an older version of Windows.
