MAN 3303 Final Study
Which of the following statements about 360-degree feedback is most likely true?
360-degree feedback should be built around a competency model.
__________ describe leadership situations and are used as vehicles for leadership discussions.
Case studies
__________ occurs when agents ask targets to participate in planning an activity.
Consultation
True or False: A force field analysis is an idea-generating activity conducted in a group setting to enhance the creative potential of any group trying to solve a problem.
False
True or False: Leaders usually can exert more power during periods of relative calm than during a crisis.
False
True or False: New leaders should avoid socializing and meeting their peers' families during the first two months on the job.
False
True or False: New leaders should not meet their entire teams on the first day of the job.
False
True or False: Research shows that "helicopter parenting" is positively linked to a young person's leadership development.
False
True or False: Research shows that a leader's power decreases when symbols like diplomas, awards, and titles are displayed prominently to followers.
False
True or False: Smart but inexperienced leaders tend to be more effective in stressful situations than less intelligent, experienced leaders.
False
True or False: The Abilene paradox occurs when leaders are assertive with friends and peers.
False
True or False: The amount of power followers have in work situations is always less than the amount of power held by their group's leader.
False
True or False: The goals and standards quadrants of the GAPS (goals, abilities, perceptions, standards) analysis are focused on the present.
False
True or False: The phrase "influence without authority" reflects the idea that few people are required to influence others in the workplace.
False
Which of the following statements is true about building effective relationships with superiors?
Followers should think of their own and their superior's success as interdependent.
True or False: The ultimate test of a servant leader's work is whether those served develop toward being more responsible, caring, and competent individuals.
True
According to Sternberg's triarchic theory of intelligence, creative intelligence is
the ability to produce work that is both novel and useful.
Which of the following theories explains the interesting relationships between leader intelligence and experience levels, and group performance in stressful versus nonstressful conditions?
the cognitive resources theory
Most early research on leadership was based on the assumption that leadership is a general personal trait expressed independently of the situation in which the leadership is manifested. This view is commonly known as
the heroic theory.
Task forces that are formed to work on key change initiatives should be staffed by stars because
this will improve the odds of good recommendations being made.
True or False: According to Daniel Pink, rewards and punishment are unhelpful in motivating employees doing routine, assembly line work but work well when it comes to performing complex tasks or creating new products.
False
True or False: According to the Pygmalion effect, leaders who have little faith in their followers' ability to accomplish a goal are rarely disappointed.
False
True or False: Advantageous comparison refers to the process of using cosmetic words to defuse or disguise the offensiveness of otherwise morally repugnant or distasteful behavior.
False
True or False: Analytic intelligence is much more concerned with knowledge and experience than is practical intelligence.
False
True or False: Followers with relatively more referent power than their peers have little opportunity to deviate from group norms.
False
True or False: In the context of leader motives, individuals who have a high need for socialized power are more selfish, uninhibited, impulsive, and lacking in self-control than individuals with a high need for personalized power.
False
True or False: In the context of moral potency, moral ownership is best described as the fortitude to face risk and overcome fears associated with taking ethical action.
False
True or False: Individuals with high levels of technical competence are unlikely to belong to a leader's in-group.
False
True or False: Informal, personal communication is enhanced when leaders communicate across their desks to followers.
False
True or False: It is seen that leaders are good at double-loop learning but not single-loop learning.
False
True or False: Leader support is a job-centered dimension of behavior and is similar to the initiating structure dimension of the various Ohio State questionnaires.
False
True or False: Leaders have a short-term view, whereas managers have a long-term view in management.
False
True or False: Leaders require a high need for socialized power and a low level of activity inhibition to be successful in the long term.
False
True or False: Leaders tend to ask questions pertaining to the "how" and "when" of situations, whereas managers tend to ask questions pertaining to the "what" and "why" of things.
False
Identify a true statement about socialized power.
It often involves an empowering, rather than an autocratic, style of management and leadership.
Which of the following statements is true of informal coaching?
It takes place whenever a leader helps followers to change their behaviors.
The _____ asked leaders to indicate the extent to which they believed different consideration and initiating behaviors were important to leadership success.
Leadership Opinion Questionnaire (LOQ)
_____ are internal states of tension or arousal, or uncomfortable states of deficiency that people are motivated to change.
Needs
__________ means the status differential between members of a group.
Pecking order
In the context of the fundamental needs that affect motivation, which of the following statements is true of the work of Daniel Pink?
Pink maintained that rewards and punishment work well for motivating employees doing routine and assembly line work.
Why do followers most likely need to have a high level of technical competence?
Technical expertise plays a key role in supervisors' performance appraisal ratings of subordinates.Correct
Which of the following concepts was most likely promoted by Boris Groysberg?
The difference between portable and nonportable skills.
According to Robert Kelley's basic styles of followership, which of the following statements is true about pragmatist followers?
They are mediocre performers.Correct
Which of the following statements is most likely true of servant leaders?
They need to integrate present realities and future possibilities.
Which of the following statements is true of managers with the Theory Y orientation?
They reflect a view that most people are intrinsically motivated by their work.
According to Zemke's four generations of workers, which of the following statements is most likely true of the Veterans?
They represent a wealth of lore and wisdom.
Instrumental values refer to modes of behavior, and terminal values refer to desired end states.
True
Keeping a journal is likely to increase the likelihood that leaders will be able to look at an event from a different perspective.
True
Referent power refers to the potential influence one has due to the strength of the relationship between the leader and the followers.
True
The times when people most need to break out of the mold created by past learning patterns are the times when they are most unwilling to do so.
True
True or False: Ability-based EQ training programs make extensive use of videos and role plays to help participants better recognize, exhibit, and regulate emotion.
True
True or False: According to Daniel Pink, the three fundamental needs that drive employees who create new products or services or perform complex, non-routine work are autonomy, mastery, and meaning.
True
True or False: According to McClelland, differences in achievement orientation are a key reason why people differ in the levels of effort they exert to accomplish assignments, objectives, or goals.
True
True or False: According to Robert Kelley, the best followers are self-starters who take initiative for themselves.
True
True or False: According to the dual-process theory, moral judgments dealing primarily with "rights" and "duties" are made by automatic emotional responses.
True
True or False: Because followers are often at the levels where many organizational problems occur, they can give leaders relevant information so that good solutions are implemented.
True
True or False: Choice of clothing can affect one's power and influence.
True
True or False: Companies that spend a considerable amount of time and effort attracting, developing, and retaining the best people often report superior financial results.
True
True or False: In the context of the building blocks of skills, knowledge and experience are easier components to change than intelligence and personality traits.
True
True or False: In the context of the leadership grid, the context and style of leaders' behavior are important factors that affect the leadership dimensions of concern for people and concern for production.
True
True or False: Intrapersonal skills are leadership competencies and behaviors having to do with adapting to stress, goal orientation, and adhering to rules.
True
True or False: Leaders are likely to encourage creativity in their organizations by delegating authority and empowering followers to take risks.
True
True or False: Leaders ultimately must be judged on the basis of a framework of values, not just in terms of their effectiveness.
True
True or False: Leaders who can empathize and get along with others are often more successful than those who cannot.
True
True or False: Leadership behaviors are a function of intelligence, personality traits, emotional intelligence, values, attitudes, interests, knowledge, and experience.
True
True or False: Power distance is defined as the degree to which the less powerful members of a society accept and expect that power is distributed unequally.
True
True or False: Power is defined as the ability of an individual to produce effects on others.
True
True or False: Research indicates that men tend to view leadership as an exchange with subordinates for services rendered.
True
True or False: Research on 360-degree feedback shows that those individuals who work for superiors receiving above-average ratings from others were more likely to receive above-average ratings themselves.
True
True or False: Studies show that female managers are less likely than male managers to compromise or negotiate during their influence attempts.
True
True or False: The Leader Behavior Description Questionnaire (LBDQ)-XII assesses behaviors such as being able to tolerate uncertainty and acting as a representative for a group.
True
True or False: The Leadership Pipeline provides a useful framework for thinking about how leadership competencies change as people are promoted through organizations.
True
True or False: The first way to transfer learning to new environments is to continually update one's development plan.
True
True or False: The most productive way to develop as a leader is to travel along the spiral of experience.
True
True or False: The overall composite Miner's Sentence Completion Scale (MSCS) score has consistently been found to predict leadership success in hierarchical organizations.
True
True or False: The potential to influence others through the ability to administer rewards is a joint function of the leader, the followers, and the situation.
True
True or False: The tendency to overestimate the dispositional causes of behavior and underestimate the environmental factors when others fail is called the fundamental attribution error.
True
The tendency to make external attributions for one's own failures and internal attributions for one's successes is known as
a self-serving bias.
Work facilitation behaviors are concerned with
acquiring and allocating resources.
Leadership development is enhanced when an experience involves three processes, which are
action, observation, and reflection.
According to the Leadership Grid, 9,9 leaders
are the most effective leaders.
In the context of perception, which of the following terms is best described as the explanations people develop for the characteristics, behaviors, or actions to which they attend?
attribution
According to the Five Factor Model (FFM) or OCEAN model of personality, leaders who score high in openness to experience tend to
be big-picture thinkers.
According to Hogan and Warrenfelz, competencies concerned with analyzing issues, making decisions, and strategic thinking fall into the _____ category.
business skills
A police officer giving a speeding ticket to a driver is most likely using his or her
coercive power.
Influence is best described as the
degree of actual change in a target person's values.
Raymond scores high on practical intelligence and has extensive knowledge and experience in leading a pharmaceutical research team. He is likely to feel uncomfortable and unprepared when asked to organize a major fund-raising activity for a charitable institution. This example illustrates that practical intelligence is most likely
domain specific.
According to the Five Factor Model (FFM) or OCEAN model of personality, which of the following dimensions primarily involves behaviors that are highly likely to be exhibited in group settings and are generally concerned with getting ahead in life?
extraversion
Emmanuel feels more comfortable when working alone. He is not very competitive at work and does not like to influence his team. According to the five-factor model of personality, Emmanuel is low on _____.
extraversion
Which of the following involves participants being given a limited amount of time to prioritize and respond to a number of notes, phone messages, and letters from a fictitious manager's in-basket?
in-basket exercises
Which of the following terms refers to how much a leader emphasizes meeting work goals and accomplishing tasks?
initiating structure
According to leadership researchers, leadership
is an interpersonal relation in which others comply because they want to.
Values are most likely
learned through the socialization process.
A personal relationship in which a more experienced mentor (usually someone two to four levels higher in an organization) acts as a guide, role model, and sponsor of a less experienced protégé is known as
mentoring.
In the context of moral potency, the belief or confidence in one's capability to mobilize various personal, interpersonal, and other external resources to persist despite moral adversity is referred to as
moral efficacy.
Which of the following is a good way to generate ideas pertinent to a problem and is similar to brainstorming?
nominal group technique (NGT)
A way to maximize the benefits of a meeting is to
pick a time and place as convenient as possible for all participants.
Unlike leaders who score low in conscientiousness, those who score high in conscientiousness
rarely get into trouble.
A leader who has developed close interpersonal relationships with followers generally uses his or her __________ power to influence them.
referent
Jonathan, a front desk executive at Read Books Inc., handled 40 customer calls per day. He was then sent to a training program last month to improve his communication skills, which cost the organization $500. This month, Read Books observes that his growth is positive and substantial and that he is able to handle 60 customer calls per day. His productivity has increased by $700. This scenario most likely exemplifies
return on investment.
