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A contingency plan

is developed after considering possible events.

Strategic plans set by the board of directors and top management generally have all of the following EXCEPT ____.

narrow scope

Goals set for short-term issues are called

operational

Goals serve four very important purposes. Each purpose is related closely to one of the four functions of management. According to the text, which of the four functions of management is NOT specifically addressed by one of the purposes served by goals?

Organizing

The mission statement should include all EXCEPT which of the following?

Tactics

Which of the following is a technique for overcoming barriers to goal setting and planning?/e. All of these choices

a. An understanding of the purpose of goals and planning b. Communication and participation c. Goal and plan consistency, revision, and updating d. An effective reward system e. All of these choices

Tactical plans

are an organized sequence of steps designed to execute strategic plans.

Middle managers are most closely associated with organizational plans at the ____ level.

tactical

According to the planning process described in the text, operational plans flow directly from

tactical plans.

Goals are set by

time frame, area, and level.


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