Man3025 Exam 2 UF

Which of these would be considered observable artifacts in an organization?

-Awards -Rituals -Decorations

Which of the following are outcomes associated with various types of organizational culture?

-Higher customer satisfaction in clan and market cultures -Higher market share in clan and market cultures -More positive organizational outcomes in market cultures -Better financial performance in market and hierarchy cultures -More positive work attitudes in clan cultures

Which two of the following are some of the strongest ways to embed organizational culture?

-Status symbols -Rewards

Organizations wishing to change their culture may alter their physical layout and design in order to:

-encourage employee productivity -send a strong message about the culture

Organizational culture:

-is passed on to new employees through socialization and mentoring -is the social glue that binds members of the organization together -significantly affects work outcomes at all levels of the organization -helps employees understand why the organization does what it does -represents beliefs and values shared among workers

Which of the following represent learning-related tools that can be leveraged to change an organization's culture?

-role modeling -training -coaching

A clan culture has what three characteristics?

A family-type organization, Encourages collaboration among employees, Strives to encourage cohesion through consensus and job satisfaction

What is the most accurate description of person-organization fit?

A match between an individual's personality and values and those of the organization

Horizontal

Expresses the extent to which an organization focuses its attention and efforts inward on internal dynamics and employees versus outward toward its external environment and customers

Vertical

Expresses the extent to which an organization prefers flexibility and discretion versus stability and control

_____ embed preferred culture by describing organizational philosophy, mission, vision, and values.

Formal statements

_______ occurs when an employee abandons, resigns, retires, or is terminated from a job, and the employer seeks to replace him or her.

Turnover

Rites and rituals, which are activities and _____ used to celebrate important organizational events or achievements, can be leveraged in the process of culture change.

ceremonies

A _____ culture has an internal focus and values flexibility rather than stability and control.

clan

Research shows that employees have more positive work attitudes in organizations with a(n) _____ culture.

clan

According to the competing values framework (CVF), organizational _____ varies along two dimensions.

effectiveness

Formal statements can help to change an organization's culture by

embedding the culture in various organizational materials such as the mission, vision, and values statements.

If an organization wishes to become more controlling and authoritative toward its employees, it should consider adopting a(n) _____ structure.

hierarchical

In organizational culture, a story is a(n)

narrative based on true events which is repeated in order to emphasize a particular value.

Symbols in organizational culture represent

objects or actions that convey an organization's most important values to others.

The readily apparent symbols and manifestations of an organization's culture are called its _____.

observable artifacts

Which of the following can leaders pay attention to, measure, and control in order to change the organization's culture?

outcomes activities processes

The extent to which your personality and values match the climate and culture in an organization is referred to as _____.

person-organization fit

Some businesses have created open-area workspaces where employees sit at desks that are side-by-side and no walls are between them. This is to foster collaboration among the staff. What aspect of culture change does this represent?

physical design

If an organization wishes to change its culture, managers can alter the types of _____ and status symbols they give out and to whom they give them.

rewards

Organizations can use _____, activities that celebrate important events or achievements for the organization, to change the organization's culture.

rites and rituals

An organization that has authority centralized in a single person, as well as a flat hierarchy, few rules, and low work specialization, is using a _____

simple structure

A _____ is a narrative about the company's history that is repeated by an organization's members in order to emphasize a particular value. Multiple choice question.

story

In terms of organizational culture, a _______ is an artifact, act, quality, or event that conveys an organization's most important values to others.

symbol

Common purpose, one of the four common elements of organizations proposed by Schein,

unifies members and helps everyone understand the organization's reason for being.