MAN4320 Final Exam (exams)

If an individual's goals, values, and work style clashes with the goals, values, and work style of his or her co-workers, which of the following is true?

The individual has low person-group fit.

________ rely on trained psychologists to subjectively analyze a candidate's attributes, values, and styles in the context of a particular job.

Clinical assessments

_______ are more broadly defined components of a successful worker's repertoire of behavior needed to do the job well.

Competencies

Recruiting large numbers of applicants is always the best way to ensure quality hires. (T/F)

False

Transition analysis is a qualitative technique.

False

Which of the following is true of transition analysis?

It assumes that all employees in a job have an equal probability of movement.

Which of the following statements is true of a recruitment guide?

It details which staff members are responsible for recruiting.

Which of the following is true of a "closed shop"?

Only union workers are employed.

________ is(are) used to reenergize employees and give them the opportunity to develop skills and pursue other interests via workshops, formal classes, or travel.

Sabbaticals

A BFOQ is a(n) ________.

characteristic that is essential to the performance of a specific job

Comparing the percentages of men, women, or minorities in various job categories to see if men, women, or minorities are disproportionately represented in certain workforce categories is an example of a ________.

concentration statistic

When viewing employees as assets, the staffing focus is on managing ________.

costs

Idiosyncratic jobs are ________.

created around a current or new employee's unique skills

A nine box matrix requires assessing employees on ________.

current job performance and future potential

Which of the following refers to the training of employees to extend their capabilities and prepare them to assume other jobs and roles in the firm?

employee development

Effective staffing enhances the degree to which a(n) ________.

employee meets a job's requirements

The balance between the intrinsic and extrinsic rewards an employee receives by working for a particular employer in return for their job performance is the ________.

employee value proposition

Creating a favorable image in desired applicants' minds about the organization being a good place for them to work is ________.

employer branding

If the job of a loader exists to load packages on delivery trucks, the ability to safely lift and load packages onto a truck is a(n) ________.

essential function

In analyzing a job of a stenographer that is to be advertised as a vacancy, an employer found that the ________ for the job was rapid typing skills.

essential function

Organic growth takes place when an organization ________.

expands from within by opening new factories or stores

A clinical assessment puts job candidates through a series of simulations and exercises that reflect the typical challenges of the job.

false

A persistent problem that prevents most firms from hiring people with disabilities is the lack of affordable technologies that could enable firms to accommodate them at a low cost.

false

A reward's differential refers to the uniqueness of the reward.

false

Affirmative action plans give preferential treatment to the qualified applicant on a permanent basis.

false

Cognitive ability tests are one of the least valid selection methods.

false

Succession management cannot be used to enhance organizational diversity.

false

The advantage of using self-assessment is that people are often good judges of their own talents.

false

When a company hired Marcus who turned out to be a poor performer, which assessment outcome occurred?

false positive

Comparing the percentage of applicants hired from different subgroups to determine if they are significantly different from each other is an example of a ________.

flow statistic

If a company makes promises to a recruit that it does not intend to keep, it could be found guilty of ________

fraudulent recruitment

The first step in conducting a job analysis is to ________.

get the support of top management

Promotions are likely to be fastest in organizations in the ________ stage of their life cycle.

growth

Having a low selection ratio means ________.

hiring only a few applicants

Which of the following recruitment strategies can help an organization reduce labor costs and improve customer service together with accessing top talent?

offshoring

A summary of the characteristics of someone able to perform the job well is a ________.

person specification

The biggest legal problem with personality tests is based on ________.

privacy issues

When an applicant believes that an assessment method is unfair because it does not give him/her an opportunity to demonstrate job-relevant skills ________.

procedural fairness is low

An engineering firm is looking for a civil engineer to head their new project to build a highway. Unable to find the right candidate for the job, the firm resorts to scouting for potential candidates among the employees of rival firms. It offers the assistant chief engineer of its rival firm an extremely lucrative package and the chance to assume greater responsibilities. This practice is known as ________.

pull-up hire

Which of the following means of sourcing talent is sometimes considered unethical?

raiding

The primary goal of ________ is to get the right people interested in working for an organization or in a specific job, then persuade them to apply and ultimately accept the job offer if they are extended.

recruiting

Which of the following is a way in which many organizations try reduce their need for skills that will be in short supply for a number of years?

redesigning jobs

Which of the following visually shows each of the possible successors for a job and summarizes their strengths, past performance, promotion readiness, and development needs?

replacement charts

When a union organizer tries to get a job with a company for the purpose of unionizing the company's workforce, this is known as ________.

salting

Retainer firms are ________.

search firms who charge employers a fixed fee in advance of placement

Interviewing job candidates to assess their fit with the job and organization is part of ________.

selecting

The higher the fidelity of a job simulation test, the higher is the ________.

similarity between the real job and the test

Which term refers to the proportion of applicants moving from one stage of the hiring process to the next?

staffing yields

Comparing the percentage of men, women, or minorities employed in a job category with their availability in the relevant population of qualified people interested in the position is an example of a ________.

stock statistic

Which of the following raters is often the most controversial feature of a multisource assessment?

subordinates

When a restaurant hires a server who has similar competencies to the existing servers, this is an example of ________.

supplementary fit

Which of the following is contained in a task statement?

the physical working conditions of the job

______________________ involves looking at past employment patterns and using those patterns to predict a firm's future labor needs.

trend analysis

A job family description provides a quick overview of the job family that contains similar jobs.

true

Asking job candidates for a mechanic position, "have you ever repaired small motors at home?" is an example of a biodata question.

true

Career planning is a continuous process of self-assessment and goal setting.

true

Competency modeling is a job analysis method that identifies the worker competencies necessary for high performance.

true

Facially neutral means that all employees and applicants are treated consistently, regardless of their protected characteristics, such as their sex and race.

true

In a deductive job analysis, the job duties and sometimes even the work tasks have already been determined.

true

Involving customers and external stakeholders in the interview process can increase the job fit with candidates.

true

Skills inventories are databases of the skills, competencies, and other relevant characteristics of each employee.

true

Well- designed assessment tools in hiring can affect the revenue and bottom line of a company.

true

Compstar Limited establishes a mutually beneficial relationship in which employees are recognized as investing their resources, such as time or energy, in exchange for pay and benefits and an opportunity to develop their skills. This is an example of ________.

viewing employees as investors

Under which of the following circumstances does a company prefer to "churn" rather than keep existing employees?

when technology is developing very rapidly

When a firm determines that it will need to hire 50 customer service representatives within the next three months, it has engaged in ________.

workforce planning

In which of the following cases would a company opt for a short-term staffing strategy?

Employee turnover is high.

An organization evaluating its staffing practices as a result of a hiring discrimination lawsuit, is an example of proactive staffing. (T/F)

False

Attracting sufficient numbers of appropriately qualified applicants is an example of a staffing outcome goal. (T/F)

False

Early retirement programs are a common way of dealing with temporary employee surpluses.

False

Evaluative assessment methods are used to narrow down a pool of job candidates to a smaller group of candidates.

False

Firms should select only those candidates who already possess the skills that are necessary to be quickly and cheaply trained by the firm. (T/F)

False

For a specific organization, the turnover rate is always constant.

False

Higher staffing efficiency percentages reflect greater staffing efficiency.

False

Which of the following, if true, would require a company to make adjustments to its historical employee-productivity ratios?

The company is adopting a more efficient manufacturing system.

Acquiring, developing, and retaining the right talent helps businesses create the organizational capability and intellectual capital driving their strategy execution.

True

An independent contractor performs services and the employer controls or directs only the result of the work.

True

Disparate impact occurs when an action has a negative employment effect on a protected group, regardless of intent.

True

Employee profiling identifies the firm's successful high performing employees and how similar candidates can be recruited.

True

The ADA has been expanded to include broad coverage of the definition of a disability.

True

Which of the following would result in peer ratings being a successful method of internal assessment in a firm?

Work in the firm is done in teams.

Taking the time to explain the hiring process and making every effort to follow up with candidates and minimize delays is an example of ________.

a commitment to ethical behavior

Which of the following is compromised when retaining workers?

a regular infusion of new ideas and perspectives

Putting together an attractive job offer and negotiating with the candidate the company wants to hire is part of ________.

acquiring

When should medical tests be administered?

after a job offer has been extended

A company cannot know what training to offer employees unless it ________.

assesses their strengths and weaknesses

Deployment involves ________.

assigning talent to appropriate jobs and roles in the organization

Internal assessment typically improves a firm's strategic capabilities by ________.

assisting "blocked" employees to improve their performance

Which of the following is a hiring process goal?

attracting diverse applicants

A company that lets each of its business units staff in whatever way they choose and house their own staffing function, is an example of ________.

decentralized staffing

Which of the following is more likely to warrant changes in an organization's compensation policy to offer above-market wages?

decreasing unemployment rates.

Phoebe Johnson is a senior HR executive at CarMakers Corp. She has been informed that the company needs to hire five line workers for their Kingston plant. Phoebe decides to go down to the plant to get a better idea of the work. She speaks to the line workers there and gets firsthand information about the important aspects of the job involved. Phoebe is using the ________ method to collect information.

desk audit

A job analysis ________.

determines a job's entry requirements

Which of the following do corporate executives use to form an image of a specific organization?

economic performance indicators

Greg's Bakery chain is planning to diversify into producing and selling candy. It has opened a new factory to support this plan, and the factory is ready to be staffed. The top management at Greg's has decided to offer the best salaries in the industry to its latest employee additions. In this situation, which of the following staffing goals should Greg's follow?

hiring the best qualified employees

The Equal Employment Opportunity Commission imposed compensatory damages on Czar Microsystems Pvt. Ltd. for discriminating against an employee on the basis of age. Czar defended itself by claiming to be unaware of any such law. This is a(n) ________ defense.

ignorance

Which of the following external recruiting sources is useful for finding semi-passive and passive job seekers?

internet data mining

The use of social media for recruiting and sourcing will continue to increase due to ________.

its targeted search capability

Which of the following is a type of cognitive ability test?

mathematical reasoning

Mrs. Peters filed a complaint against her employers for firing her. She admitted to being late to work five days in a month but she claimed that she was fired on the grounds of being a female employee. This is an example of ________.

mixed motive case

A company fails to do a background check that would have revealed that a person it has hired has the potential to harm others. The employee then physically harms a customer during a disagreement. The company could be found guilty of ________.

negligent hiring