Management 3000 Final

At ABC Accounting, Inc., Margo is interested in improving the quality of as well as reducing bias when making nonprogrammed decisions. Which of the following she should focus on?

Talk to other people

Which of the following saw the reintroduction of classical knowledge and the emergence of new knowledge and learning, much of which had economic and business implications?

The Italian Renaissance

Being honest is not simply telling the truth and avoiding deceitful behaviors; it requires leaders to be as open as possible and to describe reality fully, accurately, and in sufficient detail. (T/F)

True

Entrepreneurs typically are innovators who start companies to pursue their ideas for a new product or service. (T/F)

True

Inadequate early planning is often at the core of small business failures. (T/F)

True

Leaders who use referent and expert power commonly experience a favorable response in terms of follower satisfaction and performance. (T/F)

True

Mary Parker Follett found a way to use the tenets of the human relations movement to solve some of the problems with the scientific management framework. (T/F)

True

There are many definitions of leadership, each with its own emphasis (T/F)

True

Which of the following is NOT an activity of strategic management process?

Establish compensation for performance

According the Blake and Mouton (Managerial Grid), the most effective style for an emergency situation is the 9,9 style. (T/F)

False

According to Mintzberg, disturbance handler is an interpersonal role.(T/F)

False

According to the Company Industry Fit model, soft drink bottlers, chemical, and insurance companies would fit and align more effectively in a stable (i.e., relative unchanging), simple, and low-uncertainty (i.e., has mostly similar elements) external environment—cell 1. (T/F)

False

The influence of managers is most clearly seen, according to Mintzberg, in the figurehead role. (T/F)

False

The major overview of the systems theorists was that firms were a closed system, that is, a system that interacts with its environment. (T/F)

False

Who is known as the father of scientific management?

Frederick Taylor

Which of the following is NOT one of Weber's principles of the ideal bureaucracy?

Personal authority

Which of the following describe conflict between individuals that is more personal and involves attacks on a person rather than an idea?

Relationship

_____ involves selflessly working with followers to achieve shared goals that improve collective, rather than individual, welfare

Servant leadership

Which of the following is true for BCG Matrix?

The BCG Matrix is not applicable for firm's that operate in one business unit.

What made a high level of trade and economic activity possible for the ancient Sumerians?

The introduction of writing

"T" in SMART Framework refers to which of these?

Time-bound

Which of the following pairs of leader behaviors is not part of the behavioral approach to leadership?

boss centered vs. subordinate centered

The starting point for the development of the study of leadership began with:

the great man theory

Which of the following is NOT one of the traits identified by Locke as a precondition that endows people with leadership potential?

willingness to tolerate frustration

Kotter studied a number of successful general managers over a five-year period and found that they spend most of their time

with others

According to Weber, which type of leadership consisted of familial and religious?

Charismatic domination

Which skills for managers include the ability to see the organization as a whole and to understand how various parts fit together to work as an integrated unit?

Conceptual

Which of the following describe the beliefs and behaviors that determine how a company's employees and management interact inside an organization and also handle outside business transactions?

Corporate culture

When a leader is not able to see inconsistencies among values he say he follows, it refers to which of these symptoms of the failure of ethical leadership?

Ethical incoherence

Which of these holds that people set their own moral standards for judging their actions, based on self-interest?

Ethical relativism

Which of the following is an element of sociocultural forces?

Ethics

According to the Company Industry Fit model, universities and appliance manufacturers would generally prosper in a simple-unstable environment. (T/F)

F

With programmed decisions, information is more likely to be ambiguous, and the manager may need to exercise some thoughtful judgment and creative thinking to reach a good solution. (T/F)

F

According to universalism as a principle, an action is morally right if the net benefits over costs are greatest for all affected compared with the net benefits of all other possible choices. (T/F)

False

For managers, in any organization, threats include product or service niches that are underserved, out-of-cycle hiring possibilities, mergers, purchases, or upgrades in equipment, space, or other assets. (T/F)

False

In a liaison role, a manager performs formal duties like greeting customers and signing contracts. (T/F)

False

Kotter studied a number of successful general managers over a five-year period and found that they spend most of their time by themselves drawing up plans or worrying about important decisions. (T/F)

False

Strategy and goals statements together are the first building blocks in defining why a firm exists and in developing a plan to accomplish what the firm wants to accomplish. (T/F)

False

The Code of Sumerians was a listing of 282 laws that regulated a wide variety of behaviors, including business dealings, personal behavior, interpersonal relations, and punishments. (T/F)

False

The Ethics & Compliance Initiative found more than half of global workers reported pressure to compromise their standards. (T/F)

False

The SMART framework can be applied to business or personal goals. A good goal should be specific, measurable, applicable, rewarded, and time-bound. (T/F)

False

The final step in the decision-making process is to select an alternative. (T/F)

False

A positive aspect of opening a small business is that it takes very little management skill because it is small. (T/F)

False (Entrepreneurs need the managerial ability required to organize a company)

Navim Jain sold stock to investors in order to finance Sparkart, LLC, a company that markets software to track how many times music is played and shared among peers. Jain used _____ financing.

equity (Equity financing is a form of financing consisting of funds raised through the sale of stock in a business.)

Once the business plan is finished, the next step is to:

find financing for the business

Once Arnold Patel had decided he wanted to quit working as a Web designer for a large advertising agency and go into some kind of business for himself, he did a self-assessment, which indicated that he had an entrepreneurial spirit. His next step will be to:

find the idea for his business

An organization's external environment is also referred to as the

general environment.

The Small Business Administration (SBA) offers a broad range of aids to small businesses. They include:

guarantees on loans made by private lenders

Power with respect to leadership essentially answers the question:

how

According to Follett, in _______, each party states its preferences and attempts to reach an agreement.

integration

As a division manager at KB Foods (KBF), Michelle maintains information links both inside and outside KBF. According to Mintzberg, this represents _____ role.

liaison

Which of the following describe community relations activity?

As a vice-president of regional engagement, Tom's primary responsibility is to cultivate and maintain contacts with representatives from various constituencies outside the company, including state and federal agencies, and local civic groups.

Which of the following describe supervision activity?

As the consumer division head of JNJ Systems, Riya continually oversees the work of her subordinates

According to the environment-industry-organization fit model, industries such as universities, appliance manufacturers, chemical companies, and insurances companies would generally prosper in which of these cells?

Cell 2

_____ is at the core of most business failures.

Inadequate planning

All individuals should be treated equally is a basic tenet of which principle?

Justice

According to Mintzberg, which of the following role is informational?

Monitor

____ rights are universal and based on norms in every society.

Moral

Recognizing that the issue has a moral component represents which element of James Rest's ethical decision-making model?

Moral sensitivity

When Samantha, manager at ABC International, seeks and receives information from both web and industry journals, she is acting as a

monitor

The approach to leadership which states group effectiveness is a result of the match between the leader's disposition toward others and the situation is the:

contingency approach

The interactive nature of management means that most management work is

conversational

When power or influence within an organization flow to individuals or leaders who have the ability to help an organization or group handle challenges, the leadership influence is one based on:

critical contingencies

When Olamede, the Marketing department chair, passes information to his faculty and staff about new policies through memos and emails, he is acting as a

disseminator

Marc Adler is the owner of Macquarium, a multimillion-dollar communications company that does everything from video productions to creating Web sites to public relations campaigns. Macquarium has done this sort of work for BellSouth and SnapOn Tools. Even though these companies could have prepared their videos and created their Web sites in-house, these tasks were:

outsourced

A common use of business plans is to

persuade lenders and investors to finance the venture

For managers, ______ skills refer to having the ability to use the tools, procedures, and techniques of their special areas

technical

Rebecca has always touted social recognition, friendship, accomplishment, and comfort as her desired goals that she is working towards in life. These are examples of ______.

terminal values

The emergence of British power spawned the third major advance in management, _________.

the Industrial Revolution

All of the following are key components of the leadership process EXCEPT

the vision statement