Management Ch 4

Our human nature is to not accept or approach anything that's different from us.

True

The main reason for the predicted stabilization of world population growth by 2050 is the decline in birthrates as nations advance economically.

True

Which of the following is the first step in a diversity skills training program?

making employees aware of the assumptions and biases they may have

________ refers to a preconceived belief, opinion, or judgment toward a person or a group of people.

prejudice

Which of the following legislations gives individuals the right to sue for punitive damages?

Civil Rights Act of 1991

Which of the following statements is true of employing disabled employees?

A person with a disability for whom workplace accommodations have been provided has the same obligations and rights as far as job performance

Which of the following racial groups have been the focus of most race and ethnographic studies of workplace diversity in the United States?

African Americans and Whites

Which of the following statements is true of the findings of studies on race and ethnicity in the workplace?

African Americans generally do worse than Whites in decisions related to the workplace.

Amanda works as a technical support executive at ColoWare Systems. Which of the following factors, if true, could trigger certain stereotypes about Amanda among her co-workers, though not necessarily reflecting the way they feel or think about her?

Amanda has a Swedish mother and an African American father.

________ is a term that describes a tendency or preference toward a particular perspective or ideology.

Bias

________ refers to the social traits that are shared by a human population.

Ethnicity

An important impact that workplace diversity has on organizational performance is through the increase in employee turnover.

False

Employers are justified if they do not hire workers with disabilities as they lack job skills and experience necessary to perform as well as their abled counterparts.

False

Men are found to follow a nurturing, inclusive, and collaborative style of leadership, in contrast to women.

False

Men are more likely than women to start out in an entry-level position, even when they have the same educational qualifications.

False

Research indicates that men tend to prefer jobs that encourage work-life balance more than women do.

False

The concept of workforce diversity expanded from compliance to an issue of business survival during the early 1980s.

False

Workplace diversity refers exclusively to the differences between employee characteristics

False

________ is a process whereby an experienced organizational member provides advice and guidance to a less-experienced member.

Mentoring

Which of the following statements is true of gender diversity in workplaces?

No consistent male-female differences exist in problem-solving ability, analytical skills, competitive drive, motivation, sociability, or learning ability.

Which of the following trends has been observed in the world population in terms of aging?

People aged 65 and older will soon outnumber children under age 5 for the first time in history.

Which of the following benefits of workplace diversity is categorized as strategic?

Potential to improve market share

What positive perception do employers typically have of older employees?

Strong work ethic

Which of the following correctly reflects the characteristics of the current U.S. population?

The median age of the U.S. population has risen significantly over the last decade

Lulumelon owns a chain of fashion stores that serve men, women, and children clothing categories. Jay, a motor accident victim with an amputated leg, applies for a position at one of the stores in an upmarket location. Which of the following assumptions by Lulumelon would prevent them from hiring him?

There is no set of guidelines on how to take any potential disciplinary action with disabled employees.

Demographic characteristics such as differences in age, gender, race, etc. reflect surface-level diversity among employees

True

In which of the following areas are consistent male-female differences observed?

Work schedule preferences

Which of the following examples would be considered appropriate stereotyping?

asking someone from accounting to help with a budgeting problem

Which of the following people management benefits arises from workplace diversity?

better use of employee talent

Which of the following provisions was introduced by the Lilly Ledbetter Fair Pay Act of 2009?

changing the statute of limitations on pay discrimination to 180 days from each paycheck

The period of time between the 1960s to 1970s focused on ________.

complying with laws and regulations through affirmative action policies and programs

In terms of workplace diversity, the New Millenium has witnessed increased focus on ________.

diversity and inclusion for business success, profitability, and growth

Trends observed in the shifting world population indicate that people aged 65 or more will soon outnumber those aged 5 or less. Also, the world's population aged over 80 is expected to more than double by the year 2040. Which of the following is a likely implication of such population trends?

dwindling labor supply

Jeff is an employee with the accounting department at a major shipping service provider in Texas. Soon after he joined following his graduation, his company developed corporate programs to help improve self-confidence and qualifications of diverse employees so they could "fit in." During which period of time did Jeff start working for his employers?

early 1980's

According to projections of the U.S. population, the ethnic groups that will exhibit the maximum change are the Hispanic and African American populations.

false

Deep-level diversity refers to easily perceived differences that may trigger certain stereotypes, but that do not necessarily reflect the ways people think or feel

false

Workplace diversity refers exclusively to the differences between employee characteristics

false

Worldwide population trends indicate that we will witness dwindling labor supply and increasing total global savings rates.

false

According to the Society for Human Resource Management, diversity ________.

is often used to refer to differences based on ethnicity, gender, age, religion, disability, national origin, and sexual orientation

During which era was the term "workforce diversity" first used?

late 1980's

What type of discrimination usually involves jokes or negative stereotypes being perpetrated about fellow employees?

mockery and insults

Differences arising from which of the following factors becomes more important to people as they get to know each other?

personality

Which of the following is the best description of the provisions of the Civil Rights Act, Title VII?

prohibiting discrimination based on race, color, religion, national origin, or gender

Which of the following benefits of workplace diversity is attributed to organizational performance?

reduced costs associated with high turnover and absenteeism

Which of the following is the first step in a diversity skills training program

resistant to new technology

Which of the following was a feature of the period from the late 1980s to the late 1990s in terms of workplace diversity?

shifting from compliance and focusing only on women and minorities to including everyone

Discrimination refers to ________.

someone acting out their prejudicial attitudes toward people who are the targets of their prejudice

Judging a person on the basis of one's perception of a group to which he or she belongs is known as ________.

stereotyping

The meaning of "glass" that is used in the term "glass ceiling" signifies ________.

that whatever is blocking the way for women to attain top management positions is not immediately apparent

In workplace parlance, the term "glass ceiling" refers to ________.

the invisible barrier that separates women and minorities from top management positions

Employers generally tend to view older workers as not being flexible or adaptable and being more resistant to new technology.

true

In the job setting, African Americans are found to receive lower job performance ratings, be paid less, and be promoted less frequently than their White counterparts.

true

One of the strategic benefits of workplace diversity is that it can be viewed as moral and ethical, as well as the "right" thing to do.

true

The main reason for the predicted stabilization of world population growth by 2050 is the decline in birthrates as nations advance economically.

true

U.S. federal law does not prohibit discrimination against employees on the basis of sexual orientation.

true

Women and men now each make up almost half of the workforce in the United States.

true

The ways in which people in an organization are different from and similar to one another is known as ________.

workplace diversity