Management Chap 3 study guide

Which of the following statements regarding supervisors is(are) true?

All of the above are true

______ is the number of immediate employees a supervisor can supervise effectively.

Span of management

Decisions based on authority of position:

Tend to conform to the organization's strategy and policy

The lower the level of management:

The wider the manager's span of management

Which of the following statements describes programmed decisions?

They are routine and repetitive

Decisions based on intuition:

can usually be made quickly

Following up on decision making involves exercising the management function of:

controlling

The analysis of costs relative to advantages is known as:

cost/benefit analysis

The conscious consideration and selection of a course of action from among available alternatives is:

decision making

The first step in the decision making process is to:

define problem or idea

Which of the following statements is (are) true?

effective decision making requires quality time and effort

An advantage of group decision making is:

employed morale

Supervisors who give greater weight to the human side of a decision use a(n):

feeling approach

The last step in the decision-making process is:

following up and evaluating decisions

In deciding between two alternatives, the supervisor should choose the one which:

gives the greatest payoff at the lowest cost

Which of the following statements is (are) true?

if a given event is inevitable, no decision is needed

If there is only one alternative:

no decision is needed

________ is the set of circumstances that offer a chance to reach a goal

opportunity

A(n) ___________ is an existing unsatisfactory situation causing distress, which must be dealt with

problem

A(n) _______ decision is one which is routine and repetitive

programmed

Routine and repetitive decisions are:

programmed

The decision about how frequently to do maintenance servicing is an example of a(n):

programmed decision

In general, decisions are best made by:

the person in authority closet to the action

Supervisors who focus on analysis, logic, and objectivity in decision making use a(n):

thinking approach

The decisions that occur infrequently and a require a separate and different response each time are:

unprogrammed decision

Decisions that occur infrequently and require a separate and different response each time are:

unprogrammed decisions

_____ is(are) the standards used to judge the "rightness" or "wrongness" of one person's behavior to toward others

Ethics

____ is the possibility of defeat or disadvantage

Risk

Which of the following statements is(are) true?

Small decisions don't require elaborate decision-making process

Group decision making:

all of the above