management chap 4

Social responsibility is the obligation a business has to

maximize its positive impact on society and minimize its negative impact.

A set of principles that describe what a person believes is the right way to behave is called

moral philosophy

hile open discussion of an ethical issue may not eliminate all ethical problems in an organization, discussion will usually

promote trust and learning in an organization

When managers allow greater participation with regard to the design and implementation of projects, conflict within work groups is

reduced

hich of the following characteristics relates to codes of ethics?

Formalized rules and standards that describe and delineate what the organization expects of its employees

Which of the following characteristics relates to business ethics?

Principles, values, and codes of conduct that define acceptable behavior in business

Which of the following statements about business ethics is false?

What is ethical is determined by the public, government, regulators, interest groups, competitors, and individuals' personal morals and values.

In _____, managers evaluate a company's long- and short-term contributions to society to determine whether the firm's social responsibility approach is working.

a social audit

A managerial decision becomes an ethical issue when

accepted rules no longer apply, and the person must use his or her own moral standards.

all of the following are arguments in favor of social responsibility EXCEPT

businesses may lose their focus on profit-making.

Employees directly influence the ethical issues within an organization because they guide managers and direct the organization's activities.

false

Ethical considerations exist in relatively few management decisions.

false

Managers tend to be more concerned about ethical issues that

have immediate consequences

Also known as moral philosophies, what term describes sets of principles that describe what a person believes are the right way to behave?

individual values

Studying business ethics will not necessarily

tell you what you ought to do.

In management, decisions often require weighing monetary profit or personal interests against what the individual, work group, or organization considers honest and fair.

true

he overall ethical climate in an organization sets the standards for employee conduct

true

When confronted with an ethical issue, the ______ manager weighs the costs and benefits of the consequences of all possible alternatives, and then chooses the one that benefits the most people.

utilitarian

What term describes what occurs when employees expose an employer's wrongdoing?

whistle blowing

the role of management in fostering ethical behavior in an organization is extremely important because managers

who ask employees to do something wrong have a powerful influence.