Management Chapter 2

merit based promotion

(Elements of Bureaucratic Organizations) -Promotion based on experience or achievement. Managers, not organizational owners, decide who is promoted

managers separate from owners

(Elements of Bureaucratic Organizations) -The owners of an organization should not manage or supervise the organization

application of rules and procedures

(Elements of Bureaucratic Organizations) -This applies to all members of the organization and will be applied in an impartial manner, regardless of one's position or status

first

(Taylor's 4 Principles of Scientific Management) -Develop a science for each element of a man's work, which replaces the old rule-of-thumb method

third

(Taylor's 4 Principles of Scientific Management) -Heartily cooperate with the men so as to ensure all of the work being done is in accordance with the principles of the science that has been developed

second

(Taylor's 4 Principles of Scientific Management) -Scientifically select and then train, teach and develop the workman, whereas in the past, he chose his own work and trained himself as best he could

fourth

(Taylor's 4 Principles of Scientific Management) -There is an almost equal division of the work and the responsibility between the management and the workmen. The management take over all the work for which they are better fitted than the workmen, while in the past, almost all of the work and the greater part of the responsibility were thrown upon the men

elements of bureaucratic organizations

-Qualification-based hiring -Merit based promotion -Chain of command -Division of labor -Impartial application of rules and procedures -Recorded in writing -Managers separate from owners

scientific management

Thoroughly studying and testing different work methods to identify the best, most efficient way to complete a job

recorded in writing

(Elements of Bureaucratic Organizations) -All administrative decisions, acts, rules and procedures will be required to be in this form

chain of command

(Elements of Bureaucratic Organizations) -Each job occurs within a hierarchy in which each position reports and is accountable to a higher position. A grievance procedure and a right to appeal protect people in lower positions

qualification based hiring

(Elements of Bureaucratic Organizations) -Employees are hired on the basis of their technical training or educational background

divison of labor

(Elements of Bureaucratic Organizations) -Tasks, responsibilities and authority are clearly divided and defined

gantt chart

A graphical chart that shows which tasks must be completed at which times in order to complete a project or task

rate buster

A group member whose work pace is significantly faster than the normal pace in his or her group

motion study

Breaking each task or job into its separate motions and then eliminating those that are unnecessary or repetitive

bureaucracy

The exercise of control on the basis of knowledge, expertise or experience

time study

Timing how long it takes good workers to complete each part of their jobs

soldiering

When workers deliberately slow their pace or restrict their work output

frederick taylor

Who was the father of Scientific Management?