Management Chapter Three: The Environment and Corporate Culture

General Environment

affects organizations indirectly. 1. Technological 2. Natural 3. Sociocultural 4. Economic 5. Legal/Political 6. International

Strategic Issues

are "events or forces either inside or outside an organization that are likely to alter its ability to achieve its objectives.

Cultural Leader

defines and uses signals and symbols to influence corporate culture.

Adaptability Culture

emerges in an environment that requires fast response and high-risk decision making.

Involvement Culture

emphasizes an internal focus on the participation of employees to adapt rapidly to changing needs of the environment.

Organizational Environment

includes all elements existing outside the boundary of the organization that have the potential of affect the organization.

Natural Dimension

includes all elements that occur naturally on Earth, including plants, animals, rocks, and resources such as air, water and climate.

International Dimension

includes events originating in foreign countries, as well as new opportunities for U.S. companies in order countries.

Legal-Political Dimension

includes government regulations at the local, state, and federal levels, as well as political activates designed to influence company behavior.

Technological Dimension

includes scientific and technological advancements in a specific industry, as well as in a society at large.

Internal Environment

includes the elements within the organization's boundaries.

Joint Venture

involves a strategic alliance or program by two or more organizations.

Hero

is a figure who exemplifies the deeds, character, and attributes of a strong culture.

Story

is a narrative based on true events that is repeated frequently and shared among organizational employees.

Supply Chain

is a network of multiple businesses and individuals that are connected through the flow of products services.

Slogan

is a phrase or sentence that succinctly express a key corporate value.

Ceremony

is a planned activity at a special event that is conducted for the benefit of an audience.

Organizational Ecosystems

is a system formed by the interaction among a community of organizations in the environment.

Symbols

is an object, act, or event that conveys meaning to others.

Task Environment

is closer to the organization and includes the sectors that conduct day-to-day transactions with the organization and directly influence its basic operations and performance. 1. Customers 2. Competitor 3. Suppliers 4. Labor Market

Achievement Culture

is suited to organizations concerned with serving specific customers in the external environment, but without the intense need for flexibility and rapid change.

Culture

key set of values, beliefs, understandings and norms shared by member of an organization.

Boundary Spanning

links to and coordinates the organization with key elements in the external environment.

Merger

occurs when two or more organizations combine to become one.

Competitors

organizations in the same industry or type of business that provide goods or services to the same set of customers.

Suppliers

provide the raw materials that the organization uses to produce its output.

Labor Market

represents people in the environment who can be hired to work for the organization.

Sociocultural Dimension

represents the demographic characteristics, norms, customs, and values of the general population.

Economic Dimension

represents the general economic health of the country or region in which the organization operates.

Customers

the people and organizations in the environment that acquire goods or services from the organization.

Consistency Culture

uses internal focus and consistency orientation for a stable environment.