Management - Midterm Study Set
how an organization treats its employees
Which area of managerial ethics includes hiring and firing policies, the protection of the privacy of employees, and wages and working conditions?
distinctive competence
Which component of strategy indicates what the organization does exceptionally well?
Plato
Who was one of the first to describe job specialization practices?
scope
Southwest Airlines gained access to the Atlanta market when it purchased AirTran. This is an example of a change in Southwest's ____.
technological
A major software company announced the detection of electronic spying and created new software to counter this threat. This threat is part of the ____ environment for the software company.
international
A(n) ____ business is one that is primarily based in a single country but that acquires some meaningful share of its resources and/or revenues from other countries.
strategic alliance
Rest stops in New Jersey have Burger King restaurants. The NJ Transit Authority and Burger King use a(n) ____ strategy.
paid time off
Robert Owen (1771-1858), a British industrialist, recognized the importance of the human aspect of production. Owen believed workers deserved all EXCEPT which of the following?
external
The ____ environment is everything outside an organization's boundaries that might affect it.
opportunities and threats
In environmental SWOT analysis, the external organizational position is analyzed according to its ____.
Workers needed to be used more efficiently
Scientific management evolved at the dawn of the twentieth century because ____.
strategic
Goals developed by top managers that address broad issues in the organization are ____ goals.
are less structured than programmed decisions
Nonprogrammed decisions ____.
work teams
Teachers at South Elementary School are allowed to pair up and teach a class twice as large as others. This allows the teachers to specialize in the subjects they most enjoy. This is an example of ____.
technological
The ____ dimension refers to the methods available for converting resources into products and services.
mission statement
The ____ of the National Park Service is to conserve the scenery and the national and historic objects and the wildlife therein and to provide for the enjoyment of the same in such a manner and by such means as will leave them unimpaired for the enjoyment of future generations.
how the strategy is operationalized and executed
The primary concern of strategy implementation is ____.
achieve organizational goals efficiently and effectively
The primary purpose of The Management Process (What do Managers Do?) is to ____.
Most of the products made by big manufacturers are sold to consumers by small businesses.
Why are small businesses important to big businesses?
small business
A ____ is privately owned by one individual or a group of individuals and has sales and assets that are not adequate enough to meaningfully influence its environment.
over half
Approximately how many of the innovations introduced into the U.S. marketplace each year are supplied by small businesses?
managerial ethics
Behaviors that relate to ethical ambiguity in areas such as adverting, purchasing, solicitations, bargaining, and other business relationships are part of ____.
certainty
In decision making, a condition of ____ exists when a decision maker knows what the alternatives are and what conditions are associated with each alternative.
job specialization
In the National Football League, each player plays the same position in each game. NFL teams use ____.
Financial
In the National Football League, the ticket revenues are ____ resources.
resource deployment
Jolanta is determining how to distribute various resources in order to improve her organization's ability to compete in the market. What is Jolanta determining?
a piecework pay system
Lifeguards at Water Works pool are required to work 40 hours per week. On the weekends, many will teach additional classes, and are paid based on the number of students in the class. This encourages employees to build clientele and happy customers. This is a form of ____.
achieving organizational goals in an efficient and effective manner
Management can best be defined as ____.
technological element of the general environment
Many corporations have sophisticated security systems for information and employees. Which dimension of the organization's environment do these systems represent?
risk
Mikel has just received a counteroffer from the property management company on the lease of a new office. Mikel must decide if he wants to make a counteroffer, with the potential of losing the deal, or accept the offer. The negotiator is making this decision in a condition of ____.
conflict of interest
Samir is the supplies purchaser for his office. Samir's brother is a sales rep at a firm that offers a competitive price on the copier paper Samir needs to buy, so Sam did not look for a less expensive supplier. What might have occurred in this scenario?
rotation
Workers at McDonald's are trained to cook, clean, take orders, and fill orders. During a shift, they work each job for one hour. This is an example of job ____.
gather the relevant factual information
Traditionally, experts have suggested a three-step model for applying ethical judgments to situations that may arise during the course of business activities. The first step is to ____.
job rotation
What can be used to balance the negative aspects of specialization by allowing workers to do a different type of work each day?
job design
What is the determination of an individual's work-related responsibilities?
level
When we identify strategic, tactical, and operational goals, we are classifying them by ____.
organizing
Which is one of the four basic management functions, and requires determining how to group activities and resources?
the hawthorne studies
Which of the following can be used to provide managers a sense of heritage and avoid the mistakes of others?
interpersonal justice
Which of the following describes an individual's personal beliefs about whether a behavior, action, or decision is right or wrong?
strategic goals
Which of the following directly follows from the organization's mission?
shared control over operations
Which of the following is a disadvantage of joint ventures and strategic alliances?
complexity of decision making
Which of the following is a problem associated with the implementation of a direct investment strategy?
interest rates
Which of the following is part of an organization's general environment?
importing/exporting strategy
Which of the following is the least intense level of international business strategy?
Small firms eliminate jobs at a faster rate.
Which of the following is true of job creation?
effectiveness
Which of the following means making the right decisions and then successfully implementing them?
They assume the risk of a start-up.
Which of the following statements is true about entrepreneurs?
A decision maker greatly relies on intuition, judgment, and experience.
Which of the following statements is true in the context of decision making under a condition of uncertainty?
The decision maker uses probability estimates to assess alternatives.
Which of the following statements is true in the context of decision making under a state of risk?
operational
Which type of goals are set by and for lower-level managers?
