mgmt 2103 (1)
to help employers determine when company's decisions violate discrimination laws
What is the purpose of the EEOC's issued guidelines?
13th and 14th
Which amendments of the constitution have been used in cases related to equal opportunity employment?
hierarchy
a firm with a _____ culture has an internal focus which produces a more formalized and structured work environment and values stability and control over flexibility
commitment
a force that binds an individual to a course of action of relevance to one or more targets
a psychological contract
a persons perception about the terms and conditions of a reciprocal exchange him or herself and another
disability
a physical or mental impairment that substantially limits one or more major life activities
The AMO framework
ability, motivation, opportunity
values
abstract ideals that guide one's thinking and behavior across all situations
strategy
business plan to create value in a particular market
job satisfaction
counterproductive work behavior has a strong negative relationship with _______
compensatory
covering economic losses such as loss of earnings, property damage, and medical expenses
The VIRO framework
valuable, rare, inimitable, organized : for competitive advantage
identifying potential hazards, communicating hazards to managers and employees, reinforcing safe practices
what are key components of a safety awareness program?
The Civil Rights Act of 1991
which law allows citizens to terminate contracts?
punitive
"exemplary damages" awarded to punish the employer
employment policies
Executive order 11478 pertains to the federal governments _____ ?
False
T or F: It is easy to determine the extent to which discrimination affects employers' hiring decisions
True
T or F: pay differences for the same work are legally allowable when employees work the midnight shift
espoused values
aspirations that are explicitly communicated to emloyees
workplace attitudes
attitudes that have resulted from interaction of various individual, group, and organizational processes
counterproductive work behavior (CWB)
behavior that harms other employees, the organization as a whole or organizational stakeholders such as customer and shareholder
to rule out the most obvious reasons for rejecting the plaintiffs claims
by making the plaintiff show four things in a disparate treatment case, what is the courts strategy?
adhocracy culture
companies have an external focus and value flexibility
clan culture
companies with an internal focus with a value on flexibility rather than stability and control
market culture
competition is the strategic thrust as they are focused on delivering results
recruit qualified individuals with disabilities
congress designed the vocational rehabilitation act to encourage government contractors to ____ ?
identity
culture provides employees with an organizational ____
federal contractors
discrimination based on Executive Order 11246 applies to:
EEO (Equal Employment Opportunity)
employment of individuals in a fair and non biased manner
realistic job preview
giving recruits a realistic idea of what lies ahead by presenting both positive and negative aspects of the job is called
competing values framework
helps managers to change, measure, and understand an organization's culture
equity
how fairly an employee is treated
organizational citizenship behavior (OCB)
individual behavior that is discretionary and not part of a formal reward system and promotes the effective performance of the firm
180 days
individuals who believe they have experienced discrimination have how many days to file a complaint with the EEOC?
justice
it is essential to consider various forms of _____ when attempting to change organizational culture
100
on an annual basis, organizations with more than ____ employees must file a report with the EEOC listing the number of women and minorities in the nine job categories
four functions of organizational culture
organizational identity, collective commitment, social system stability, and sense making device
basic underlying assumptions
organizational values that have become so taken for granted over time that they become assumptions that guide organizational behavior
onboarding
programs that employees to integrate, assimilate and transition to a new job
mental and physical
the Americans with Disabilities Act defines impairment as
four-fifths rule
the concept used to analyze employment practices to determine if disparate impact occurs
met expectations
the difference between what an individual expects to receive from a job and what he or she actually received
disparate treatment
the discrimination theory based on different treatments given to individuals because of their race, religion, or gender is called?
disparate impact
the discrimination theory that excludes a protected group from employment opportunities
value attainment
the idea that satisfaction results from the perception that a job allows for fulfillment of an individuals important values
the change and acquisition phase
the organizational socialization process that requires employees to master important tasks and roles and to adjust their work group's values and norms
organizational socialization
the process by which a person learns the values, norms and required behaviors which permit him to participate as a member of the organization
organizational culture
the set of implicit assumptions that a group holds and that determines how it perceives, thinks about and reacts to its various environment
internal fit
the situation in which all the internal elements of the work system complement and reinforce one another
external fit
the situation in which the work system supports the organizations goals and strategies
enacted values
the values and norms that are actually exhibited or converted into employee behavior
bona fide occupational qualification
what is a job requirement based a specific characteristic such as gender or religion
utilization analysis
what is it called when a company doing business with the government must compare the race, sex, and ethic composition of its workforce with those of the available labor supply?
allows compensatory damages to be awarded
what is the major change in EEO law brought about by the Civil Rights Act of 1991?
Title VII
what is the major legislation regulating equal employment opportunity in the US?
compliance officers
what is the name given to government agents who conduct OSHA inspections
request a workplace inspection, post employer violations at the work site, gain access to company records about exposure to hazards
what rights does OSHA grant to workers?
employee engagement
when people express themselves physically, cognitively, and emotionally during a role performance