mgmt 2103 (1)

to help employers determine when company's decisions violate discrimination laws

What is the purpose of the EEOC's issued guidelines?

13th and 14th

Which amendments of the constitution have been used in cases related to equal opportunity employment?

hierarchy

a firm with a _____ culture has an internal focus which produces a more formalized and structured work environment and values stability and control over flexibility

commitment

a force that binds an individual to a course of action of relevance to one or more targets

a psychological contract

a persons perception about the terms and conditions of a reciprocal exchange him or herself and another

disability

a physical or mental impairment that substantially limits one or more major life activities

The AMO framework

ability, motivation, opportunity

values

abstract ideals that guide one's thinking and behavior across all situations

strategy

business plan to create value in a particular market

job satisfaction

counterproductive work behavior has a strong negative relationship with _______

compensatory

covering economic losses such as loss of earnings, property damage, and medical expenses

The VIRO framework

valuable, rare, inimitable, organized : for competitive advantage

identifying potential hazards, communicating hazards to managers and employees, reinforcing safe practices

what are key components of a safety awareness program?

The Civil Rights Act of 1991

which law allows citizens to terminate contracts?

punitive

"exemplary damages" awarded to punish the employer

employment policies

Executive order 11478 pertains to the federal governments _____ ?

False

T or F: It is easy to determine the extent to which discrimination affects employers' hiring decisions

True

T or F: pay differences for the same work are legally allowable when employees work the midnight shift

espoused values

aspirations that are explicitly communicated to emloyees

workplace attitudes

attitudes that have resulted from interaction of various individual, group, and organizational processes

counterproductive work behavior (CWB)

behavior that harms other employees, the organization as a whole or organizational stakeholders such as customer and shareholder

to rule out the most obvious reasons for rejecting the plaintiffs claims

by making the plaintiff show four things in a disparate treatment case, what is the courts strategy?

adhocracy culture

companies have an external focus and value flexibility

clan culture

companies with an internal focus with a value on flexibility rather than stability and control

market culture

competition is the strategic thrust as they are focused on delivering results

recruit qualified individuals with disabilities

congress designed the vocational rehabilitation act to encourage government contractors to ____ ?

identity

culture provides employees with an organizational ____

federal contractors

discrimination based on Executive Order 11246 applies to:

EEO (Equal Employment Opportunity)

employment of individuals in a fair and non biased manner

realistic job preview

giving recruits a realistic idea of what lies ahead by presenting both positive and negative aspects of the job is called

competing values framework

helps managers to change, measure, and understand an organization's culture

equity

how fairly an employee is treated

organizational citizenship behavior (OCB)

individual behavior that is discretionary and not part of a formal reward system and promotes the effective performance of the firm

180 days

individuals who believe they have experienced discrimination have how many days to file a complaint with the EEOC?

justice

it is essential to consider various forms of _____ when attempting to change organizational culture

100

on an annual basis, organizations with more than ____ employees must file a report with the EEOC listing the number of women and minorities in the nine job categories

four functions of organizational culture

organizational identity, collective commitment, social system stability, and sense making device

basic underlying assumptions

organizational values that have become so taken for granted over time that they become assumptions that guide organizational behavior

onboarding

programs that employees to integrate, assimilate and transition to a new job

mental and physical

the Americans with Disabilities Act defines impairment as

four-fifths rule

the concept used to analyze employment practices to determine if disparate impact occurs

met expectations

the difference between what an individual expects to receive from a job and what he or she actually received

disparate treatment

the discrimination theory based on different treatments given to individuals because of their race, religion, or gender is called?

disparate impact

the discrimination theory that excludes a protected group from employment opportunities

value attainment

the idea that satisfaction results from the perception that a job allows for fulfillment of an individuals important values

the change and acquisition phase

the organizational socialization process that requires employees to master important tasks and roles and to adjust their work group's values and norms

organizational socialization

the process by which a person learns the values, norms and required behaviors which permit him to participate as a member of the organization

organizational culture

the set of implicit assumptions that a group holds and that determines how it perceives, thinks about and reacts to its various environment

internal fit

the situation in which all the internal elements of the work system complement and reinforce one another

external fit

the situation in which the work system supports the organizations goals and strategies

enacted values

the values and norms that are actually exhibited or converted into employee behavior

bona fide occupational qualification

what is a job requirement based a specific characteristic such as gender or religion

utilization analysis

what is it called when a company doing business with the government must compare the race, sex, and ethic composition of its workforce with those of the available labor supply?

allows compensatory damages to be awarded

what is the major change in EEO law brought about by the Civil Rights Act of 1991?

Title VII

what is the major legislation regulating equal employment opportunity in the US?

compliance officers

what is the name given to government agents who conduct OSHA inspections

request a workplace inspection, post employer violations at the work site, gain access to company records about exposure to hazards

what rights does OSHA grant to workers?

employee engagement

when people express themselves physically, cognitively, and emotionally during a role performance