mgmt 309 ch 3

_____ is a layer of the external environment of an organization. a. The physical work environment b. The employees' cultural environment c. The task environment d. The board of directors

The task environment

Which of the following dimensions refers to the methods available for converting resources into products or services? a. The economic dimension b. The task dimension c. The process dimension d. The technological dimension

The technological dimension

Which of the following is a factor in the economic dimension of an organization? a. Interest groups b. Unemployment c. Physical work environment d. Manufacturing techniques

Unemployment

Employers often prefer to rely on temporary workers because they: a. offer greater flexibility. b. are loyal to the employer. c. are highly efficient and motivated. d. offer expertise in business operations.

offer greater flexibility.

Beige Inc. sells very few products in the market, has a constant and stable supply of resources, and faces relatively less competition. Which of the following statements is true of the environmental uncertainty faced by Beige? a. Beige Inc. has a highly dynamic environment with extreme uncertainty. b. Beige Inc. has a simple environment with relatively low levels of uncertainty. c. Beige Inc. has a dynamic and simple environment with no uncertainty. d. Beige Inc. has a simple and highly stable environment with no uncertainty.

Beige Inc. has a simple environment with relatively low levels of uncertainty.

Which of the following is a way of maintaining culture in an organization? a. By constantly changing personnel of the management team b. By bringing outsiders into important managerial positions and letting them define the culture c. By adopting new slogans, telling new stories, staging new ceremonies, and breaking with tradition d. By rewarding people whose behaviors are consistent with the current culture

By rewarding people whose behaviors are consistent with the current culture

A moderate degree of uncertainty is faced by an organization with a: a. relatively simple task environment. b. stable and simple environment. c. complex and dynamic environment. d. dynamic but simple environment.

dynamic but simple environment.

The National Labor Relations Act of 1935 requires organizations to recognize and bargain with a union if that union has been legally established by an organization's _____. a. directors b. promoters c. regulators d. employees

employees

Watson and Raymond Inc., a courier company based in the United States,suffered a loss recently when a cyclone struck its headquarters and damaged a lot of data stored on the company's servers. In this scenario, Watson and Raymond's business was affected by its _____. a. internal environment b. external environment c. human resource environment d. physical work environment

external environment

An organization culture: a. is always the same throughout an entire organization. b. helps members understand what it stands for. c. invariably emerges from a company's customers. d. is universal across all organizations.

helps members understand what it stands for.

Maximus Technologies changed a few of its policies and made its work environment employee-friendly. It increased the incentives and benefits given to its employees. This change motivated the employees, and the production rate increased by 75 percent. Maximus Technologies benefitted because of the changes implemented in its _____. a. task environment b. general environment c. external environment d. internal environment

internal environment

The rate of change and the degree of homogeneity interact to determine the level of: a. flexibility in bringing about new technological changes in an organization. b. uncertainty faced by an organization. c. multiculturalism prevalent in an organization. d. loyalty of employees toward an organization. SubmitPreviousNext

uncertainty faced by an organization.

Which of the following is a reason for the increase in the average age of the U.S. workforce? a. Continuous addition to the workforce by the baby boom generation b. Improved health and medical care for the aging workforce c. Sufficient savings among the workforce to pay for retirement d. Increasing birthrates among the workforce of the post-baby boom generation

Improved health and medical care for the aging workforce

Which of the following is not true of the glass ceiling in many organizations? a. It can be clearly seen in most organizations. b. It keeps women from advancing to top management positions in organizations. c. It promotes equal distribution of men and women in top management positions in organizations. d. It is a barrier that can be easily broken.

It keeps women from advancing to top management positions in organizations.

_____ refers to the broad issues associated with differences in values, beliefs, behaviors, customs, and attitudes held by people in different cultures. a. Uniculturalism b. Multiculturalism c. Cultural homogeneity d. Cultural uniformity

Multiculturalism

_____ are organizations that provide resources for other organizations. a. Suppliers b. Regulatory agencies c. Interest groups d. Competitors

Suppliers

Which of the following can result in cultural problems in an organization? a. The growth of rival factions within the organization b. The expansion of the consumer base of the organization c. The adoption of an innovative focus by the employees d. The issue of bonus shares to the shareholders

The growth of rival factions within the organization

A major way to shape the culture of an organization is to: a. increase the shareholdings of the directors of the organization. b. incur extensive advertisement expenses in multicultural markets. c. bring outsiders into important managerial positions. d. bring suppliers from different cultural backgrounds.

bring outsiders into important managerial positions.