MGMT 309 Problems

Which of the following is the key element in quality decisions about what is the right behavior for a situation? Ethics committees Formalized ethical standards Personal judgment Training and classes

Personal judgment

Although standards of ethics vary from person to person, how do we apply the concept of ethical behavior? Based on a formal code of ethics As norms that guide managers in their tasks As generally accepted social norms As behaviors that do not create conflicts of interest

As generally accepted social norms

How can managers use knowledge of theory and history in contemporary organizations? As abstract ideas As the basis for new, personal theories As a way to set organizational goals To apply rules of scientific management to current issues being faced

As the basis for new, personal theories

In terms of ethical leadership, which way can a CEO set the company's moral tone for all employees? Be honest and straightforward. Hold the board of directors as responsible for the ethical standards of the organization. Establish a code of ethics. Assign responsibility for identified shortcomings.

Be honest and straightforward

How is a medium-sized organization likely to work with international markets? Joining the World Trade Organization Subcontracting work to local firms Addressing infrastructure issues Buying and selling products

Buying and selling products

Geert has managers who work all over the world. Each month, all managers are included in an online meeting. In order to accommodate the time differences for all managers, Geert varies the time of day or evening these meetings take place. Which management function is used when considering the needs of all his international employees? Planning Organizing Controlling Leading

Controlling

If a company creates a committee to review its guidelines concerning selection and promotion, it is attempting to manage social responsibility through what? Ethical compliance Philanthropic giving Legal compliance Whistle-blowing

Ethical compliance

Darian has a profitable software company in his home country, but he wants to sell his software in international markets. He knows he can make modifications to his current facility that will work in other markets. Which type of approach to internationalization should Darian pursue? Direct investment Exporting Strategic alliances Licensing

Exporting

Which of the following is a criticism of regulation? Its goals can be accomplished by a free market system. Its functionality is enhanced by the use of political action committees. It is not applicable to small companies. It is not strictly enforced by the government.

Its goals can be accomplished by a free market system

Farida, a manager at Pepper Edison Bank, uses mathematical models to figure out how many cashiers need to be on duty at each location at various times throughout the day. Which of the following approaches is used by Farida? Organizational behavior Scientific management Operations management Management science

Management science

Behaviors that relate to ethical ambiguity in areas such as advertising, purchasing, solicitations, bargaining, and other business relationships are part of _____. ethics and technology corporate governance ethical leadership managerial ethics

Managerial ethics

By 2030, which population group is expected to see the largest decline? Asian Black or African American Non-Hispanic White White

Non-hispanic White

Which of the following influences patterns of work-related behavior and attitudes towards work? Organizational configuration Norms Quality Social responsibility

Norms

What is considered to be the most fundamental trend in diversity and multiculturalism today? Organizations becoming more diverse and multicultural The changing demographics in the labor force The globalization movement Legislation and legal action

Organizations becoming more diverse and multicultural

Payal has just accepted a three-year assignment to run the overseas division of her organization. Before she transfers, Payal and her family are required to take several classes on culture, housing, language, and lifestyle. Which element of management is Payal's organization preparing her for? Planning Controlling Leading Organizing

Organizing

Where does direct regulation usually evolve from? Ethical compliance and norms Societal beliefs Personal contacts An obstructionist stance to social responsibility

Societal beliefs

Lupita's company is slowly recovering from the most recent economic recession. While the recession forced her firm to make tough decisions, it also enabled her to reframe her company. What might Lupita have done during the recession that will make the company stronger in the long run? Expand operating systems Streamline operating procedures Hire more employees at lower wages Manage increases in cost by expansion

Streamline operating procedures

Over the next several years, Sushil expects electric vehicles to impact revenues in the retail gas and oil unit of her firm. The expansion of electric vehicles will impact which general environment dimension for Sushil's firm? Technological Legal Economic Political

Technological

Anke assumed that, like her, all of her students would want to earn the highest grades possible and that would motivate them to do their best work. She was surprised to discover that many students were happy to just "get by" with an average grade. However, when Anke demonstrated how extra effort on certain coursework could translate into experience that could lead to a better job after graduation, a number of "average" students began to work harder. Anke's experience is consistent with which view of management? The behavioral theory The quantitative theory The contingency perspective The systems perspective

The contingency perspective

What was the final conclusion of the Hawthorne studies? Managers must take a holistic view of labor. Productions rates could be predicted based on mathematical models. Workers respond primarily to the social context of the workplace. The human element is very important in the workplace.

The human element is very important in the workplace.

What is generally true about management theories that are used to build organizations and guide them to their goals? They are abstract. They are grounded in reality. They are simple. They are scientific in nature,

They are grounded in reality.

Which of the following is true of multinational corporations (MNCs)? Their primary goal is to expand within the domestic market. Their employees are not accountable to a central authority. They transfer capital and information from one market to another. They do not give their managers discretion to address regional issues.

They transfer capital and information from one market to another

What is the ole of regulatory agencies in the task environment? To provide expertise a firm might lack To protect the public To oversee a firm's general management practices To exert influence on government agencies

To protect the public

Avec's company requires all new managers to work in a variety of jobs before being promoted into mid-manager positions. What is the advantage of this type of job rotation? a. To have the ability to learn through experience b. To minimize the need for education c. To save money on management development programs d. To expose the person to all areas of the organization

a. To have the ability to learn through experience

Which type of management skills refer to the manager's ability to correctly recognize and define problems and opportunities? Conceptual Time management Decision-making Communication

decision-making

Polani is working on her firm's approach to social responsibility. How should she approach the development of this strategy? Ethical compliance of all employees The same way as any other business strategy With informal dimensions of social responsibility Based on legal compliance

the same way as any other business strategy