MGMT 311 WEEK 3 QUIZ

According to Katzenbach and Smith, people organized to function cooperatively as a group best describe which of the following? Cultural intelligence Paradox Emotional intelligence Cognitive complexity A team

A team

Responses such as perspective taking, creating solutions, expressing emotions, and reaching out are considered ______ responses to conflict. Active and constructive Constructive and passive Destructive and passive Destructive and active

Active and constructive

_____________ refers to working with someone to produce or create something. Collaboration Mutual accountability Emotional intelligence Cognitive complexity Paradox

Collaboration

Responses such as avoiding, yielding, and self-criticizing are considered _____ responses to conflict. Destructive and passive Constructive and passive Active and constructive Destructive and active Active and passive

Destructive and passive

In which stage the team is mainly focused on similarities and the group looks to the leader for structure and direction? Performing Adjourning Forming Norming Storming

Forming

Which of the following represent the correct sequence of Tuckman's Stages of Group Development? Storming, Performing, Norming, Forming Norming, Forming, Storming, Performing Forming, Storming, Norming, Performing Performing, Norming, Forming, Storming Forming, Storming, Performing, Norming

Forming, Storming, Norming, Performing

All of these elements make teams function EXCEPT: Specific performance goals Commitment to how the work gets done Common commitment and purpose Mutual accountability Identical skills

Identical skills

Which of these refers to the information society, using knowledge to generate tangible and intangible values? Paradox Cultural intelligence Knowledge economy Cognitive complexity Structural intervention

Knowledge economy

_______ technique requires that one team member to assume the role where she or he extracts buried disagreements within the team and sheds the light of day on them. They must have the courage and confidence to call out sensitive issues and force team members to work through them. Cognitive diversity Ground rules Paradox Structural intervention Mining

Mining

Cassandra is part of a team at ABC Products. She finds that her team is establishing and maintaining ground rules and boundaries, and there is willingness to share responsibility and control. Cassandra's team can be described as operating at which stage of group development? Norming Forming Adjourning Storming Performing

Norming

According to Linda A. Hill, managing a team means managing ______. Cultural divergences Paradox Cognitive complexity Structural interventions Knowledge workers

Paradox

In a conflict situation, which of the following is a constructive and active response? Reflective thinking Reaching out Winning Self-criticizing Adapting

Reaching out

In a conflict situation, which of the following is a destructive and passive response? Reflective thinking Reaching out Self-criticizing Adapting Winning

Self-criticizing

In which stage the members clash for control of the group and people begin to choose sides? Norming Performing Adjourning Storming Forming

Storming

Which of the following is NOT a success factor for having strong collaboration skills? "Signature" relationship practices Ambidextrous leaders - good at task and people leadership A sense of community Role clarity Surface-level diversity

Surface-level diversity

Which of these best describe the space between the team and its external forces, stakeholders, and pressures? Team's Boundaries Paradox Structural Interventions Mining Ground Rules

Team's Boundaries