MGMT 365 Chapter 5 Connect Test Questions
Sometimes, organizations advertise just to promote themselves as a good place to work in general. This is called _____.
image advertising
Which of the following best explains why older people approaching retirement age have no intention of retiring?
improved health of older people in general, in combination with the decreased physical labor in many jobs, has made working longer a viable option
Which of the following is NOT one of the forces that draw out an older worker's career?
insufficient younger workers to replace the older workforce
Which of the following is an advantage of relying on internal recruitment sources?
it generates a sample of applicants who are well known to the firm
Which of the following is the accurate definition of workforce utilization review?
it is a comparison of the proportion of workers in protected subgroups with the proportion that each subgroup represents in the relevant labor market
Which of the following is the definition of a leading indicator?
it is an objective measure that accurately predicts future labor demand
Baby Boomers are fast approaching retirement, and early indicators show that this group will retire as expected.
false
Characteristics of a job vacancy are less important than recruiters or recruiting sources when it comes to predicting job choice.
false
Newspaper ads generate the largest number of recruits, and many of these are qualified for the position.
false
The _____ requires that everyone receiving unemployment compensation be registered with a local state employment office.
Social Security Act
A _____ is a short-term elimination of paid workdays applied to salaried workers, as opposed to hourly workers.
furlough
The approach that pays employees higher wages than what competitors pay their employees in similar roles is called the _____.
lead-the-market approach
A critical aspect of the program implementation step of human resource planning is
making sure that some individual is held accountable for achieving the stated goals
Which of the following is a method used to reduce an expected labor shortage that is low on revocability?
new external hires
Is the argument that "call center" staffing is the only type of work being offshored valid?
no, because figures have shown that countries such as China and India are trying to climb the skill ladder of available work
A special case of outsourcing where the jobs that move actually leave one country and go to another is called _____.
offshoring
Which of the following is true about outsourcing?
outsourcing is a logical choice when a firm simply does not have certain expertise and is not willing to invest time and effort into developing it
Yield ratios express the
percentage of applicants who successfully move from one stage of the recruitment and selection process to the next
A policy that lays out the steps an employee can take to appeal a termination decision is called a(n) _____.
due process policy
The process of attempting to ascertain the supply of and demand for various types of human resources is called _____.
forecasting
How many of the HR practitioners employed in 2012 were promoted to the category of HR officer in 2013?
10 percent
How many of the total HR assistant managers employed in 2012 were promoted to the HR manager position in 2013?
5 percent
Which of the following job categories saw the highest percentage of its employees leave the organization in 2013?
HR assistant
From which of the following job categories was no employee promoted in 2013?
HR coordinator
There were demotions from the _____ job category.
HR officer
Which of the following is an example of image advertising?
Rain Inc. releases television advertisements that give an idea about the pleasant working conditions in the organization
Which of the following is the biggest downside for large job sites?
because of the sheer size of the website, there is a lack of differentiation between candidates listed on the site
_____ forecast and monitor the proportion of various protected group members, such as women and minorities, that are in various job categories and career tracks.
affirmative action plans
Which of the following best exemplifies the process of self-selection?
an applicant decides to interview with a particular company while at a job fair
Recruiting advertisements in newspapers and periodicals
are likely to generate less desirable candidates than direct applications or referrals
Which of the following is most likely to lead to a successful downsizing?
avoiding indiscriminant reductions
Which of the following statements is true about downsizing?
downsizing efforts often fail because employees who survive the purges often become narrow-minded, self-absorbed, and risk averse
Which of the following is considered a fast option for reducing an expected labor surplus but results in high human suffering?
demotions
Ron works as a sale executive for Janus Inc., a large manufacturer of turbocharged engines. He hears about a vacancy for sales manager at Ios Inc., a competitor in the same industry, and sends in his resume requesting Ios to consider him for the vacancy. Ron is an example of a(n) _____.
direct applicant
_____ are people who apply for a vacancy without prompting from the organization.
direct applicants
_____ is the planned elimination of large numbers of personnel designed to enhance organizational effectiveness.
downsizing
Which of the following is considered a slow option for reducing an expected labor surplus and has a low impact on human suffering?
early retirement
Which of the following is true of the several options available to reduce an expected labor surplus?
early retirement causes relatively less human suffering
Policies that state that either party in an employment relationship can terminate that relationship at any time, regardless of cause, are called _____.
employment-at-will policies
The final step in the planning process is to _____.
evaluate results
Employers prefer hiring and training new employees rather than having to pay existing workers extra for overtime production.
false
Hiring employees from external sources is a fast option to avoid an unexpected labor shortage; plus. its revocability is high.
false
Recruiters tend to be viewed by job seekers as more credible when they are personnel specialists rather than subject matter experts in the job being filled.
false
Recruiting advertisements in newspapers and periodicals typically generate more desirable recruits than direct applications or referrals.
false
Referrals are people who apply for a vacancy without prompting from the organization.
false
Research indicates that job applicants find companies with due process policies less attractive than companies with employment-at-will practices.
false
The last step in the human resource planning process is forecasting.
false
Typically, "call center" staffing is the only type of work that is being offshored.
false
When applicants' reactions to recruiters are examined, age and gender are the two traits that stand out the most.
false
The first step in the human resource planning process is _____.
forecasting
Due to a series of resignations from the organization, Zylon Inc., a large software firm, is facing an acute labor shortage. During which of the following human resource planning steps would the firm contemplate several options to address the labor issue?
goal setting and strategic planning
_____ is the practice or activity carried on by an organization with the primary purpose of identifying and attracting potential employees.
human resource recruitment
_____ is a generic term used to refer to organizational decisions that affect the nature of the vacancies for which people are recruited.
personnel policies
Executive search firms (ESFs)
primarily seek out potential job candidates who are already employed
The programs developed in the strategic-choice stage of the process are put into practice in the _____ stage.
program-implementation
Which of the following actions is most likely to enable organizations to increase the impact that recruiters have on those they recruit?
providing timely feedback
Hector is a maintenance supervisor at a large petroleum refinery in Texas. His friend, Ronald, who works at another refinery in Louisiana, informs Hector about a vacancy for a maintenance manager's position at the Louisiana refinery and asks him to apply for the position. Hector is an example of a(n) _____.
referral
_____ are people who are prompted to apply for a job by someone within the organization.
referrals
_____ is considered a slow option for avoiding an expected labor shortage but has high revocability.
retrained transfer
Each of the following is a relatively fast method to reduce an expected labor surplus EXCEPT _____.
retraining
How do statistical forecasting methods differ from judgmental forecasting methods with regard to the labor market?
statistical methods are excellent for capturing historic trends
Statistical planning models almost always have to be complemented by _____.
subjective judgements
Which of the following options for avoiding an expected labor shortage is a slow solution and has low revocability?
technological innovation
Which of the following options for avoiding an expected labor shortage has the benefit of being a fast solution with high revocability?
temporary employees
Which of the following is true about temporary workers?
temporary workers give employers some flexibility to respond to fluctuations in consumer demand for their products and services
Which of the following is an example of an intrinsic reward?
the U.S. Army appealing to the patriotism in people to get more new recruits
Which of the following is true about offshoring?
the actual cost savings from offshoring work can be less than a company expects
The goals that are set in the human resource planning process should come directly from
the analysis of the labor supply and demand
Which of the following is a disadvantage of employing temporary workers as a means of eliminating a labor shortage?
the low levels of commitment to the organization and its customers that temporary workers bring with them often reduce the level of customer loyalty
Which of the following is true of statistical forecasting methods that capture historic trends?
they provide predictions that are much more precise than judgmental methods
The purpose of setting specific quantitative goals is
to focus attention on a problem and provide a benchmark for determining the relative success of any programs aimed at redressing a pending labor shortage or surplus
Which of the following is true about transitional matrices?
transitional matrices are extremely useful for charting historic trends in a company's supply of labor
A(n) _____ shows the proportion of employees in different job categories at different times.
transitional matrix
A comparison of the proportion of workers in protected subgroups with the proportion that each subgroup represents in the relevant labor market is called a workforce utilization review.
true
A leading indicator is an objective measure that accurately predicts future labor demand.
true
A reason that downsizing efforts often fail is that employees who survive the purges often become narrow-minded, self-absorbed, and risk averse.
true
An advantage of employing temporary workers is that it frees a firm from many of the administrative tasks and financial burdens associated with being the "employer of record."
true
Image advertising is often effective because job applicants develop ideas about the general reputation of the firm and then this spills over to influence their expectations about the nature of specific jobs at the organization.
true
One of the reasons that organizations engage in downsizing is that many firms change the location of where they do business for economic reasons.
true
Outsourcing is a logical choice when a firm does not have certain expertise and is unwilling to invest the time and effort to develop it.
true
Promote from-within policies make it clear to applicants that there are opportunities for advancement within the company.
true
Public employment agencies serve primarily the blue-collar labor market; private employment agencies perform much the same service for the white-collar labor market.
true
Statistical planning models are useful when there is a long, stable history that can be used to reliably detect relationships among variables.
true
The purpose of setting specific quantitative goals is to focus attention on the problem and provide a benchmark for determining the relative success of any programs aimed at redressing a pending labor shortage or surplus.
true
The second step in human resource planning is goal setting and strategic planning.
true
The typical organizational response to a labor shortage has been either hiring temporary employees or outsourcing, responses that are fast and high in revocability.
true
When a company faces a shortage of employees in the workforce, and it predicts that current demand for products or services may not extend to the future, it will
try to garner more hours out of the existing labor force
In the face of demographic pressures dealing with an aging workforce, many employers try to use _____ among their older workers through early retirement incentive programs.
voluntary attrition
Which of the following pairs of recruiter characteristics does an applicant tend to respond to most positively?
warmth and informativeness
The process of determining whether there are any subgroups whose proportion in a given job category within a company is substantially different from their proportion in the relevant labor market is called _____.
workforce utilization review
