MGMT 371 Ch. 12 Quiz

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Justina is completing a performance appraisal for one of her subordinates. She must rank the employee on a scale of 1 to 5 in multiple categories such as quantity of​ work, quality of​ work, knowledge,​ attitude, dependability, and cooperation. What performance appraisal method is being​ used? A.Graphic rating scale B.Critical incident C.Mutiperson comparison D.BARS E.360-degree appraisal

A

When Sarah started at the restaurant as a​ waitress, her boss spent the morning introducing her to​ coworkers, explaining the menu to​ her, and familiarizing her with the​ restaurant's procedures for waiting on customers. What type of training did Sarah​ receive? A.Work unit orientation B.Organization orientation C.Apprenticeship D.Mentoring and coaching E.Job rotation

A

​Aleena's mother is seriously ill in another​ state, and Aleena has requested leave from her employer to care for her mother. Which law or ruling is most applicable to this​ scenario? A.Family and Medical Leave Act B.Worker Adjustment and Retraining Notification Act C.Vocational Rehabilitation Act D.Consolidated Omnibus Reconciliation Act E.Patient Protection and Affordable Care Act

A

Approximately​ _______ percent of the U.S. workforce is represented by labor unions. A.​31.6% B.​11.3% C.​5.8% D.​22.8% E.​17.9%

B

Since​ 2002, health care costs in the United States have risen by an average of​ _____ percent per year. A.5 B.15 C.30 D.10 E.20

B

​_______ is the extent to which a selection tool produces consistent results over time. A.Uniformity B.Reliability C.Veracity D.Favorability E.Validity

B

Emerson Enterprises has made a decision to close its manufacturing facility in​ LaVerna, AL, and move operations to Mexico to take advantage of lower labor costs. Which law or ruling is most applicable to this​ scenario? A.Vocational Rehabilitation Act B.Occupational Safety and Health Act C.Worker Adjustment and Retraining Notification Act D.Consolidated Omnibus Reconciliation Act E.Title VII of the Civil Rights Act

C

Proposed legislation that would prohibit an employer from requesting or requiring an applicant or employee to provide a​ username, password, or other access to online​ content, such as the​ applicant's Facebook​ page, is the​ ________. A.Title VII of the Civil Rights Act B.Family Educational Rights and Privacy Act​ (FERPA) C.Social Networking Online Protection Act D.Privacy Act E.Patient Protection and Affordable Care Act

C

The​ _______ for a human resources manager indicates that the individual must have a minimum of 5 years of experience in human​ resources, experience supervising and managing a professional​ staff, a​ bachelor's degree in human resources or​ management, proficiency in organizational​ development, and familiarity with HRIS and Microsoft Office. A.job analysis B.graphic rating scale C.job specification D.performance appraisal E.job description

C

Which decruitment option is unlikely to reduce​ costs, but can reduce intraorganizational supplydash-demand ​imbalances? A.Attrition B.Firing C.Transfers D.Layoffs E.Early retirements

C

​Locating, identifying, and attracting qualified applicants is the HR process referred to as​ _______. A.decruitment B.attrition C.recruitment D.selection E.orientation

C

A group of nominated or elected employees who must be consulted when management makes decisions involving personnel is known as a​ _______. A.personnel alliance B.labor union C.worker coalition D.work council E.board representative

D

A job​ _______ describes the​ content, environment, and conditions of​ employment, whereas a job​ _______ states the minimum qualifications a person must possess to successfully perform the job. A.​analysis; description B.​specification; analysis C.​specification; description D.​description; specification E.​analysis; specification

D

Employees who favor programs that facilitate workdash-life integration would respond most favorably to which of the following employee​ benefits? A.Compressed workweek B.​Job-sharing C.Flextime D.​On-site child care E.​Part-time hours

D

LaToya has developed a progressive form of hearing loss. To ensure that she is still able to perform the essential functions of her​ job, her employer was required to make a reasonable accommodation and equip her office telephone with a specialized headset. Which law or ruling is most applicable to this​ scenario? A.Worker Adjustment and Retraining Notification Act B.Occupational Safety and Health Act C.Patient Protection and Affordable Care Act D.Americans with Disabilities Act E.Vocational Rehabilitation Act

D

One of the selection tools for firefighters is to be able to drag a​ 175-pound dummy for a distance of 100 feet. What type of selection tool does this​ represent? A.Personality test B.Assessment center C.Background investigation D.Physical examination E.Work sampling

D

When Jason applied for a job as a heating and air conditioning​ technician, he was given a malfunctioning compressor and was asked to diagnose the problem. What type of selection tool does this​ represent? A.Application form B.Personality test C.Interview D.Work sampling E.Assessment center

D

​Darma, a​ 56-year-old female, believes she has a cause of action against her employer because she is being paid less than a male worker who performs the same work. Which law or ruling is most applicable to this​ scenario? A.Lilly Ledbetter Fair Pay Act B.Age Discrimination in Employment Act C.Consolidated Omnibus Reconciliation Act D.Equal Pay Act E.Title VII of the Civil Rights Act

D

A​ _______ is an assessment that defines jobs and the behaviors necessary to perform them. A.position assessment B.job description C.job specification D.performance appraisal E.job analysis

E

Howard is hired by ABC Manufacturing as an assembly technician trainee at minimum wage. After successfully completing two core workshops in safety and​ quality, Howard receives a​ $.50 per hour raise. He then completes a workshop on line restocking and another on burr​ removal, and his pay is increased an additional​ $.65 per hour. Which of the following does this best​ illustrate? A.​Piece-rate pay B.Variable pay C.Salary D.Seniority pay E.​Skill-based pay

E

The​ _______ of a selection tool means that it accurately predicts or forecasts what it is meant to predict. A.stability B.uniformity C.reliability D.veracity E.validity

E

Which of the following generational cohorts currently comprises the largest share of the​ workforce? A.Gen Yers B.Gen Zers C.Silent generation D.Gen Xers E.Baby boomers

E

Which performance appraisal method solicits performance feedback from multiple persons with whom the employee interacts on a regular​ basis, such as​ peers, subordinates,​ customers, and​ supervisors? A.BARS B.Multiperson comparison C.Critical incident D.MBO E.​360-degree appraisal

E

Which term refers to efforts to improve the educational​ and/or employment opportunities of members of groups that have not been treated fairly in the past because of their race or​ gender? A.Downsizing B.Discrimination C.Vocational rehabilitation D.Decruitment E.Affirmative action

E

​High-performance work practices include all of the following EXCEPT​ ________. A.self-managed teams B.flexible job assignments C.extensive employee involvement D.performance-based compensation E.centralized decision making

E


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