MGMT 371 Ch. 12 Quiz
Justina is completing a performance appraisal for one of her subordinates. She must rank the employee on a scale of 1 to 5 in multiple categories such as quantity of work, quality of work, knowledge, attitude, dependability, and cooperation. What performance appraisal method is being used? A.Graphic rating scale B.Critical incident C.Mutiperson comparison D.BARS E.360-degree appraisal
A
When Sarah started at the restaurant as a waitress, her boss spent the morning introducing her to coworkers, explaining the menu to her, and familiarizing her with the restaurant's procedures for waiting on customers. What type of training did Sarah receive? A.Work unit orientation B.Organization orientation C.Apprenticeship D.Mentoring and coaching E.Job rotation
A
Aleena's mother is seriously ill in another state, and Aleena has requested leave from her employer to care for her mother. Which law or ruling is most applicable to this scenario? A.Family and Medical Leave Act B.Worker Adjustment and Retraining Notification Act C.Vocational Rehabilitation Act D.Consolidated Omnibus Reconciliation Act E.Patient Protection and Affordable Care Act
A
Approximately _______ percent of the U.S. workforce is represented by labor unions. A.31.6% B.11.3% C.5.8% D.22.8% E.17.9%
B
Since 2002, health care costs in the United States have risen by an average of _____ percent per year. A.5 B.15 C.30 D.10 E.20
B
_______ is the extent to which a selection tool produces consistent results over time. A.Uniformity B.Reliability C.Veracity D.Favorability E.Validity
B
Emerson Enterprises has made a decision to close its manufacturing facility in LaVerna, AL, and move operations to Mexico to take advantage of lower labor costs. Which law or ruling is most applicable to this scenario? A.Vocational Rehabilitation Act B.Occupational Safety and Health Act C.Worker Adjustment and Retraining Notification Act D.Consolidated Omnibus Reconciliation Act E.Title VII of the Civil Rights Act
C
Proposed legislation that would prohibit an employer from requesting or requiring an applicant or employee to provide a username, password, or other access to online content, such as the applicant's Facebook page, is the ________. A.Title VII of the Civil Rights Act B.Family Educational Rights and Privacy Act (FERPA) C.Social Networking Online Protection Act D.Privacy Act E.Patient Protection and Affordable Care Act
C
The _______ for a human resources manager indicates that the individual must have a minimum of 5 years of experience in human resources, experience supervising and managing a professional staff, a bachelor's degree in human resources or management, proficiency in organizational development, and familiarity with HRIS and Microsoft Office. A.job analysis B.graphic rating scale C.job specification D.performance appraisal E.job description
C
Which decruitment option is unlikely to reduce costs, but can reduce intraorganizational supplydash-demand imbalances? A.Attrition B.Firing C.Transfers D.Layoffs E.Early retirements
C
Locating, identifying, and attracting qualified applicants is the HR process referred to as _______. A.decruitment B.attrition C.recruitment D.selection E.orientation
C
A group of nominated or elected employees who must be consulted when management makes decisions involving personnel is known as a _______. A.personnel alliance B.labor union C.worker coalition D.work council E.board representative
D
A job _______ describes the content, environment, and conditions of employment, whereas a job _______ states the minimum qualifications a person must possess to successfully perform the job. A.analysis; description B.specification; analysis C.specification; description D.description; specification E.analysis; specification
D
Employees who favor programs that facilitate workdash-life integration would respond most favorably to which of the following employee benefits? A.Compressed workweek B.Job-sharing C.Flextime D.On-site child care E.Part-time hours
D
LaToya has developed a progressive form of hearing loss. To ensure that she is still able to perform the essential functions of her job, her employer was required to make a reasonable accommodation and equip her office telephone with a specialized headset. Which law or ruling is most applicable to this scenario? A.Worker Adjustment and Retraining Notification Act B.Occupational Safety and Health Act C.Patient Protection and Affordable Care Act D.Americans with Disabilities Act E.Vocational Rehabilitation Act
D
One of the selection tools for firefighters is to be able to drag a 175-pound dummy for a distance of 100 feet. What type of selection tool does this represent? A.Personality test B.Assessment center C.Background investigation D.Physical examination E.Work sampling
D
When Jason applied for a job as a heating and air conditioning technician, he was given a malfunctioning compressor and was asked to diagnose the problem. What type of selection tool does this represent? A.Application form B.Personality test C.Interview D.Work sampling E.Assessment center
D
Darma, a 56-year-old female, believes she has a cause of action against her employer because she is being paid less than a male worker who performs the same work. Which law or ruling is most applicable to this scenario? A.Lilly Ledbetter Fair Pay Act B.Age Discrimination in Employment Act C.Consolidated Omnibus Reconciliation Act D.Equal Pay Act E.Title VII of the Civil Rights Act
D
A _______ is an assessment that defines jobs and the behaviors necessary to perform them. A.position assessment B.job description C.job specification D.performance appraisal E.job analysis
E
Howard is hired by ABC Manufacturing as an assembly technician trainee at minimum wage. After successfully completing two core workshops in safety and quality, Howard receives a $.50 per hour raise. He then completes a workshop on line restocking and another on burr removal, and his pay is increased an additional $.65 per hour. Which of the following does this best illustrate? A.Piece-rate pay B.Variable pay C.Salary D.Seniority pay E.Skill-based pay
E
The _______ of a selection tool means that it accurately predicts or forecasts what it is meant to predict. A.stability B.uniformity C.reliability D.veracity E.validity
E
Which of the following generational cohorts currently comprises the largest share of the workforce? A.Gen Yers B.Gen Zers C.Silent generation D.Gen Xers E.Baby boomers
E
Which performance appraisal method solicits performance feedback from multiple persons with whom the employee interacts on a regular basis, such as peers, subordinates, customers, and supervisors? A.BARS B.Multiperson comparison C.Critical incident D.MBO E.360-degree appraisal
E
Which term refers to efforts to improve the educational and/or employment opportunities of members of groups that have not been treated fairly in the past because of their race or gender? A.Downsizing B.Discrimination C.Vocational rehabilitation D.Decruitment E.Affirmative action
E
High-performance work practices include all of the following EXCEPT ________. A.self-managed teams B.flexible job assignments C.extensive employee involvement D.performance-based compensation E.centralized decision making
E
