MGMT 442 Quiz 1

________ occurs when we hold others less accountable for unethical behavior when it's carried out through third parties.

Indirect Blindness

Interpersonal skills involve all of the following except

active listening.

Which of the following is Step 1 in the three steps of the applied approach to problem solving?

define the problem

What kind of a response is a manager completing when he or she eliminates the situation in which the problem occurs?

dissolving

Lorenzo, a new lawyer at Hughes, Hernandez, and Long, is under pressure to maximize his billable hours. If he doesn't bill enough hours, he will receive negative performance reviews and is likely to lose his job. Lorenzo starts rounding up the minutes on each of his phone calls and meetings to the next 10-minute level. This is an example of

ill-conceived goals

The person-situation distinction allows you to consider unique individual factors as well as situation factors that might be the source of the problem. If an employee leaves because his or her job has become boring and less meaningful, this reflects a(n) ________ factor.

individual

The _________ perspective states that behavior is a function of interdependent person and situation factors.

interactional

The final step of the three-step approach of the organizing framework is

make recommendations.

Which of the following is not a soft skill?

operations

Devon enjoys the job that he's been at since graduating from college three years ago. He has a friend who just took a similar position at another firm and the company has an opening that would fit Devon's experience. The company is offering a 20 percent wage increase, as well a leadership role after a three-month training program. When considering this offer, Devon is thinking about ________ factors.

situation