Mgmt Ch 8
_______ is the arrangement of having discrete parts of a task done by different people.
A division of labor
________ is a control mechanism for making sure the right people do the right things at the right time.
A hierarchy of authority
A(n) ______ is a system of consciously coordinated activities or forces of two or more people.
organization
Organizational structure is
a formal system of task and reporting relationships that coordinate and motivates an organization's members so that they can work together to achieve the organization's goals.
According to Chester I. Barnard's classic definition
an organization is a system of consciously coordinated activities or forces of two or more people.
In a mechanistic organization
authority is centralized, tasks and rules are clearly specified, and employees are closely supervised
In an organic organization
authority is decentralized, there are few rules and procedures, tasks are shared, and networks of employees are encourage to cooperate and respond quickly to unexpected tasks.
The common purpose is realized through
coordinated effort, the coordination of individual efforts into a group or organization-wide effort.
A corporate culture is a
defined set of shared, taken-for-granted implicit assumptions that a group holds and that determines how it perceives, thinks about, and reacts to its various environments.
Embedding organizational culture is
essentially a teaching process—that is, a process in which members instruct each other about the organization's preferred values, beliefs, expectations, and behaviors.
Espoused values are
explicitly stated values and norms preferred by an organization.
Nonprofit organizations are
formed to offer services to some clients, not to make a profit (examples: hospitals, colleges).
A hierarchy culture
has an internal focus and values stability and control over flexibility.
An advantage of decentralized authority is that
managers are encouraged to solve their own problems rather than buck the decision to a higher level. In addition, decisions are made more quickly, which increases the organization's flexibility and efficiency.
Ana is a teacher who became interested in helping adults in some of the poorer neighborhoods learn how to read. She plans to start a reading center in a low-income area to help residents with reading skills at no cost. Ana's center is an example of a(n)
nonprofit organization.
Philip, a shift manager in a factory, has 40 employees on his shift that he directly supervises. The 40 workers who report directly to Philip represent his
span of control.
The chain of command is also known as the
vertical hierarchy.
Mutual-benefit organizations are
voluntary collectives whose purpose is to advance members' interests (examples: unions, trade associations).
An adhocracy culture
has an external focus and values flexibility (attempts to create innovative products (for example, new drugs) by being adaptable, creative, and quick to respond to changes in the marketplace.) Employees are encouraged to take risks
A hierarchy culture has an internal focus; it values ____ over flexibility
stability and control