MGMT Chapter 11

A wide span of management procedures

a flat organization

All of the following are bases for departmentalization EXCEPT

competition

______ requires line managers to atleast listen to comments and suggestions from staff agencies even if they do not take the advice

compulsory advice

Another name for span of management is span of

control

_______ involved linking together the activities of the various parts of an organization to promote harmonious movement toward organizational goals

coordination

Organizing

All of these

Which of the following is NOT a part of the organizational structure?

Decision making

_______ is the determination of an individuals work related responsibilities

Job design

_______ is defined as clear and distinct lines of authority among all positions in an organization

chain of command

Intergrating departments

are more permanent than task forces

In theory, delegation from a manager to a subordinate consist of

assigning responsibility, granting authority and creating accountability

Effective delegation incorporates all the following steps EXCEPT

closely supervising the subordinate following the delegation

______ is the systematic retention of power and decision-making authority by top management

centralization

An organization is _______ when power and control are kept at the top levels of management

centralized

The term _____ suggests that there must be a clear and unbroken line of authority and responsibility from the lowest to the highest position

chain of command

_____ is the systematic distribution of power and authority to middle and lower-level managers throughout the organization

decentralization

_______ results from maximum delegation throughout the organization

decentralization

________ is the grouping of jobs into some logical arrangement

departmentalization

When delegating a supervisor should do all of the following except

develop a control system

Graicunas quantified three kinds of interactions with subordinates. They are

direct, cross, and group

The primary reason for coordination in organizations is

due to the interdependence of work units and groups

The extent to which workers know how well they are doing in their job is called

feedback

Functional authority is

formal authority given to staff

Which of the following methods of departmentalization group jobs according to their involvement in the same or similar activities

functional

Which of the following is NOT an alternative to job specialization?

job delegation

______ as an alternative to specialization had the disadvantages of raging training costs, unions arguing for more pay for doing more tasks and worker boredom setting in

job enlargement

The job characteristics approach to job design is a specific meths for taking into account bitg the work system and employee preferences. It is similar to the more general ______ approach

job enrichment

______ is defined as systematically moving employees from one job to another

job rotation

_______ can be used to balance with specialization

job rotation

If a manager has only a few subordinates, she has a span of management that is

narrow

Employees in staff positions

none of these

span of management is the

number of subordinates reporting to a particular manager

When departments or units operate with little interaction and the profits and losses are simply added together, the units operate with _____ interdependence

pooled

Administrative intensity is the

ratio of staff positions to line positions

Which of the following refers to the number of subordinates who report directly to a given manager

span of management

Job _____ refers to the degree to which the organizations overall task is brown down and divided into smaller component parts

specialization

Which of the following coordination techniques is appropriate when interdependence is of the complex reciprocal variety

task force