MGMT Chapter 11
A wide span of management procedures
a flat organization
All of the following are bases for departmentalization EXCEPT
competition
______ requires line managers to atleast listen to comments and suggestions from staff agencies even if they do not take the advice
compulsory advice
Another name for span of management is span of
control
_______ involved linking together the activities of the various parts of an organization to promote harmonious movement toward organizational goals
coordination
Organizing
All of these
Which of the following is NOT a part of the organizational structure?
Decision making
_______ is the determination of an individuals work related responsibilities
Job design
_______ is defined as clear and distinct lines of authority among all positions in an organization
chain of command
Intergrating departments
are more permanent than task forces
In theory, delegation from a manager to a subordinate consist of
assigning responsibility, granting authority and creating accountability
Effective delegation incorporates all the following steps EXCEPT
closely supervising the subordinate following the delegation
______ is the systematic retention of power and decision-making authority by top management
centralization
An organization is _______ when power and control are kept at the top levels of management
centralized
The term _____ suggests that there must be a clear and unbroken line of authority and responsibility from the lowest to the highest position
chain of command
_____ is the systematic distribution of power and authority to middle and lower-level managers throughout the organization
decentralization
_______ results from maximum delegation throughout the organization
decentralization
________ is the grouping of jobs into some logical arrangement
departmentalization
When delegating a supervisor should do all of the following except
develop a control system
Graicunas quantified three kinds of interactions with subordinates. They are
direct, cross, and group
The primary reason for coordination in organizations is
due to the interdependence of work units and groups
The extent to which workers know how well they are doing in their job is called
feedback
Functional authority is
formal authority given to staff
Which of the following methods of departmentalization group jobs according to their involvement in the same or similar activities
functional
Which of the following is NOT an alternative to job specialization?
job delegation
______ as an alternative to specialization had the disadvantages of raging training costs, unions arguing for more pay for doing more tasks and worker boredom setting in
job enlargement
The job characteristics approach to job design is a specific meths for taking into account bitg the work system and employee preferences. It is similar to the more general ______ approach
job enrichment
______ is defined as systematically moving employees from one job to another
job rotation
_______ can be used to balance with specialization
job rotation
If a manager has only a few subordinates, she has a span of management that is
narrow
Employees in staff positions
none of these
span of management is the
number of subordinates reporting to a particular manager
When departments or units operate with little interaction and the profits and losses are simply added together, the units operate with _____ interdependence
pooled
Administrative intensity is the
ratio of staff positions to line positions
Which of the following refers to the number of subordinates who report directly to a given manager
span of management
Job _____ refers to the degree to which the organizations overall task is brown down and divided into smaller component parts
specialization
Which of the following coordination techniques is appropriate when interdependence is of the complex reciprocal variety
task force
