MGMT chp10

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Which of the following signs would indicate that a team is too small?

The team finds it difficult to come up with ideas or generate solutions to problems.

To enhance work team effectiveness, managers should carefully set team goals and priorities and take care when selecting, training, and compensating team members.

True

Allen-Edmonds is keeping its shoe manufacturing business in the United States by investing in new machinery and creating new processes. The strategy is a gamble and the outcome is uncertain. To cut costs and improve efficiency, the company's old assembly line is being replaced by a system of employees working in groups, with each person doing several jobs, and each trained to do the others' tasks. Allen-Edmonds is using ____. semi-structured teams ad hoc committees work teams functional departments venture teams

A work team is a small number of people with complementary skills who hold themselves mutually accountable for pursuing a common purpose, achieving performance goals, and improving interdependent work processes.

Affective conflict ____. is strongly associated with improvements in team performance can make people more comfortable with their relationships with group peers typically decreases team cohesiveness usually precedes cognitive conflict is accurately described by all of these

Affective conflict refers to the emotional reactions that can occur when group members disagree. typically decreases team cohesiveness

Group cohesion tends to be relatively strong at the ____ stage of team development. storming norming forming conforming informing

At this time, group members begin to settle into their roles as team members. norming

Which of the following types of conflict is most strongly associated with improvements in team performance? cognitive conflict horizontal conflict behavioral conflict vertical conflict affective conflict

Cognitive conflict focuses on problem-related differences of opinions.

Many orthopedic parts are almost identical in size and shape. Stryker Howmedica Osteonics in New Jersey used a semi-autonomous work group to develop Product Recognition Technology that makes sure parts are identified correctly and orders are filled correctly. This group would be classified as a(n) ____. ad hoc committee virtual team multifunctional team project team product-oriented team

Project teams are created to complete specific, one-time projects or tasks.

E-Lab (the "E" stands for experience) has project teams perform field research for its clients. One team had to spend time riding in the back seat of a squad car, accompanying cops on drug raids, as part of research for a new communications device for police departments. Another team studied how people get sick with a cold to create a new over-the-counter cold remedy. Often clients give team members extremely ambitious goals which the team members initially have no idea how to solve. In other words, project teams are given ____. temporal missions myopic visions proximity goals options-based objectives stretch goals

Stretch goals are extremely ambitious goals that workers don't know how to reach.

____ is a compensation system in which companies share the financial value of performance gains such as productivity, cost savings, or quality with their workers. Skill-based pay Gainsharing A draw account Profit sharing Optional equity

gainsharing

According to the text, a(n) ____ is a small number of people with complementary skills who hold themselves mutually accountable for pursuing a common purpose, achieving performance goals, and improving interdependent work processes. work team venture group semi-structured team autonomous unit ad hoc team

work team


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