MGT 2530 Midterm

_______ is a means of weakening a behavior by ignoring it or making sure it is not reinforced.

Extinction

________ are the generation that currently makes up the largest number of individuals in America.

Gen Zers

________ occurs when we hold others less accountable for unethical behavior when it's carried out through third parties.

Indirect blindness

________ occurs when an individual is "turned on to one's work because of the positive internal feelings that are generated by doing well."

Intrinsic motivation

________ is the extent to which an individual identifies with an organization and commits to its goals.

Organizational commitment

________ refers to how long we focus on an activity.

Persistence

_______ teams are assembled to tackle a particular problem, task, or project.

Project

Which of the following is a content theory of motivation?

acquired needs theory Maslow's hierarchy of needs theory self-determination theory Theory X and Theory Y NOT: equity theory

examples of soft skills

active listening, problem solving, decision making, critical thinking NOT: operations

interpersonal skills involve all of the following

active listening. positive attitudes. effective communications. respectful interactions. NOT: teamwork

What form of diversity management is an organization adopting when it assumes that all diverse people will learn to fit in or become like the dominant group?

assimilation

Personal attitudes affect ________ via ________.

behavior; intentions

Team ________ describes the collection of jobs, personalities, knowledge, skills, abilities, and experience levels of team members.

composition

Rosario and Pamela work together. They are also friends outside of work. Rosario and Pamela are constantly texting each other. Their supervisor comments that, while this might be fine outside of work, it's inappropriate to constantly text each other in the office. This is an example of

context of interaction.

Forms of trust include all of the following

contractual. communication. competence. character. NOT: constructive.

Which of the following is a factor that affects perceptions of feedback?

credible source fairness of the system reasonableness of the goals or standards accuracy NOT: personal relationship with the feedback giver

Which of the following is Step 1 in the three steps of the applied approach to problem solving?

define the problem

An _______ is the person who promotes greater understanding through examples or exploration of implications for a group.

elaborator

The ________ model suggests that managers should monitor employees' perceptions of fairness.

equity

Expectancy theory states that people are motivated to behave in ways that produce desired combinations of ________ outcomes.

expected

If a person views a situation as having high consensus, high distinctiveness, and low consistency, he or she is likely to make an attribution of

external causes.

Which of the following is the basic dimensions of the Big Five personality dimensions?

extraversion openness to experience conscientiousness agreeableness NOT: locus of control

Spatial intelligence is likely to be most valuable to a

fighter pilot.

Different motivators are needed for employees working at small firms. These include all of the following

flexible work hours. reward(s) for good performance. involve employees in decision making. recognition for good performance. NOT: a "one style fits all" approach

A ________ is a set of expected behaviors for members of the group as a whole.

group role

A person who ___________ is relatively unconstrained by situational forces and effects environmental change.

has a proactive personality

Which of the following is an organizational function of a group?

implementing complex decisions

Effective feedback is

information.

Which three roles are especially important to groups?

initiator, orienter, energizer

Which of the following is the most fixed of a person's individual differences?

intelligence

Self-determination theory focuses on the needs that drive ________ motivation.

intrinsic

A person will experience ________ when his or her outcome to input ratio is less than that of a relevant comparison person.

negative inequity

Last week, a major construction project began on Brandon's normal route to work. After two days of getting angry and being late to work, Brandon found a new way to go which was slightly longer, but faster. Which of the following processes did Brandon engage in?

negative reinforcement

In the recency perceptual error, a person

overrelies on information from the last portion of the review period.

Manuel works for ABC Corporation. He feels quite comfortable expressing his opinions about a wide variety of issues facing the company without fear of reprisal. This reflects ABC's

psychological safety.

With only five years left until his planned retirement, Edward was quite upset when he was removed from a project team comprised mostly of Millennials. It is quite possible that the Millennials were reacting to a __________ of older workers.

stereotype

Which of the following is an example of a hygiene factor in Herzberg's motivator-hygiene model?

supervision company policies salary working conditions NOT: advancement

What kind of goal is best for jobs that are dynamic but in which nearer-term activities and milestones can be defined?

task

Samantha is ambitious and has taken a position with XYZ Corporation as a management trainee. She is looking forward to going through challenging projects as she rotates through several departments of the company over the next two years. However, she also just became engaged, and wants to spend time with her fiancé. Which of the following would best describe what Samantha is seeking?

total rewards

Danny is convinced that the new recycling program implemented at his company is worth the extra effort of sorting his waste. He believes in this so strongly that he reminds everyone in the department that they should all get on board and gives an extensive presentation at the monthly meeting. Danny values

universalism.

Schwartz's model suggests that

values may conflict with each other.

A group member who says ________ is performing a maintenance role.

"Juan, you have been quiet lately. What do you think?"

Noel says, "I can type 70 words per minute with no errors." He is expressing

a high self-efficacy.

People with __________ often see the causes of events in their lives as due to luck or other environmental factors.

an external locus of control

You are unlikely to say anything to someone smoking on your smoke-free campus if you have no intention of confronting the smoker. Your intention reflects the __________ component of your attitude toward people smoking on campus.

behavioral

Which of the following are the 3 Cs of team players?

committed, collaborative, competent

What kind of a response is a manager completing when he or she eliminates the situation in which the problem occurs?

dissolving

Lorenzo, a new lawyer at Hughes, Hernandez, and Long, is under pressure to maximize his billable hours. If he doesn't bill enough hours, he will receive negative performance reviews and is likely to lose his job. Lorenzo starts rounding up the minutes on each of his phone calls and meetings to the next 10-minute level. This is an example of

ill-conceived goals.

The potential to understand and regulate yourself is ________ intelligence.

intrapersonal

The need for belonging is part of the need for

love

The final step of the three-step approach of the organizing framework is

make recommendations.

Marcos set himself a goal of being able to hold plank for 5 minutes by the end of 4 weeks. This is a(n) ________ goal.

performance

Marie works as a project manager for a major consumer products firm. She works with beliefs, perceptions, and informal obligations about what she is entitled to receive in return for what she provides to the organization. Marie's beliefs represent a(n)

psychological contract.

Stage 1 of social perception is

selective attention/comprehension.

Which of the following is an element of emotional intelligence?

self-awareness social awareness relationship management self-management NOT: intrapersonal intelligence

Skinner labeled unlearned reflexes or stimulus-response connections as ________ behavior.

respondent

________ is the extent to which a job enables an individual to experience freedom, independence, and discretion.

Autonomy

When Martin has a perceived conflict with a coworker, he will send them emails that are taunting or insulting. This is an example of

CWB.

_______ are the statistical measurements of populations and their qualities (such as age, race, gender, or income) over time.

Demographics

Harold Kelley hypothesized that people make causal attributions by observing

consensus, distinctiveness, and consistency.

The person-situation distinction allows you to consider unique individual factors as well as situation factors that might be the source of the problem. If an employee leaves because his or her job has become boring and less meaningful, this reflects a(n) ________ factor.

individual

The _________ perspective states that behavior is a function of interdependent person and situation factors.

interactional

Examples of organizational citizenship behavior (OCB) include all of the following except

not expressing interest in the work of others.

If your goal is to do well in school and graduate on time and with honors, you are likely to experience __________ emotions such as joy, gratitude, pride, satisfaction, contentment, and relief.

positive

Which of the following is a primary output and function of most performance management systems?

performance ratings feedback career planning documentation for legal purposes NOT: providing punishment

Core self-evaluations represent a broad personality trait comprised of all of the following

emotional stability. generalized self-efficacy. locus of control. self-esteem. NOT: interpersonal intelligence

The organizational dimensions of diversity include all of the following

management status. union affiliation. work location. seniority. NOT: income

In which stage of the group development process are group members asking, "How can I best perform my role?"

performing

Devon enjoys the job that he's been at since graduating from college three years ago. He has a friend who just took a similar position at another firm and the company has an opening that would fit Devon's experience. The company is offering a 20 percent wage increase, as well a leadership role after a three-month training program. When considering this offer, Devon is thinking about ________ factors.

situation

________ programs help employees to integrate, assimilate, and transition to new jobs.

Onboarding