MGT 3013

Family and Medical Leave Act

(1993 )requires employers to provide up to 12 weeks unpaid leave for childbirth, adoption, or family emergencies

Mission statement

A broadly stated definition of the organization's basic business scope and operations that distinguishes it from similar types of organizations.

Job description

A concise summary of the specific tasks and responsibilities of a position.

Monoculture

A culture that accepts only one way of doing things and one set of values and beliefs.

Management by objectives

A method whereby managers and employees define goals for every department, project, and person and use them to monitor subsequent performance.

Focus strategy

A strategy where managers use either a differentiation or a cost leadership approach, but they concentrate on a specific regional market or buyer group.

Globalization strategy

A strategy where product design and advertising are standardized throughout the world.

Force field analysis

A technique for determining which forces drive a proposed change and which forces restrain it.

Internal Recruiting

An ________ strategy is characterized by promoting employees from within an organization to fill upcoming positions. ____ may be primarily horizontal or it may be for promotions in which the promoted employee's former position may not be filled.

Mission

An organization's purpose or reason for existence.

Normative decision

Describes how a manager should and provides guidelines for reaching an ideal decision

Employment-at-will

Even if you are an at-will employee, you still cannot be fired for reasons that are illegal under state and federal law. In these situations, the government has decided to make an exception to the general rule of at-will employment. You cannot be fired because of certain characteristics, such as your race, religion, or gender.

Goal setting criteria

Goals are socially constructed, which means they are defined by an ind or group. Goals have to have a mission statement, strategic Goals/plans, tactile goals/plans and operational goals/plans.

Diversity and Teams

One of the challenges of managing a diverse workforce is creating an environment where all employees feel accepted as members of the team and where their unique talents are appreciated. Diversity of perspective is achieved when a manager creates a heterogeneous team made up of individuals with diverse backgrounds and skill sets. By tapping into the strengths of diversity, teams are more likely to experience the following: higher efficiency, better quality, less duplication of effort among team members, and increased innovation and creativity.

Operational plan

Organization's lower levels that specify action steps toward achieving operational goals

Liquidation

Selling off a business unit for the cash value of the assets, thus terminating its existence

Diversity training

That focus helped create awareness, change mindsets, and create new opportunities for many. differences that influence how employees approach work, interact with each other, derive satisfaction from their work, and define who they are as people in the workplace.

Human Capital

The economic value of the combined knowledge, experience, skills, and capabilities of employees.

Line authority

The formal power to direct and control immediate subordinates.

Diversification

The strategy of moving into new lines of business

Job analysis

The systematic process of gathering and interpreting information about the essential duties, tasks, and responsibilities of a job.

non-programmed decision

Unique situations, Poorly defined, Unstructured, Important consequences

External recruiting

______ is a type of recruitment where organizations rely on suitable applicants from outside the organization to fill a vacancy. Methods of _______ include; headhunting, advertisements, data base search on job sites and contract staffing.

Goal

a desired future state that the organization attempts to realize

Division of labor

a production process in which a worker or group of workers is assigned a specialized task in order to increase efficiency. The breakdown of work into its tasks or parts and assigned to various people, groups, or machines for the purposes of efficiency

Matrix structure

combines aspects of both functional and divisional structures simultaneously, in the same part of the organization. The ______ evolved as a way to improve horizontal coordination and information sharing. Unique feature of dual lines of authority. Two-boss employees, those who report to two supervisors simultaneously, must resolve conflicting demands from the matrix bosses. ______ boss is the product or functional boss, who is responsible for one side of the ________ top leader oversees both the product and functional chains of command

Incremental change

efforts to gradually improve basic operational and work processes in different parts of the company

Multi-domestic strategy

means that competition in each country is handled independently, and product design and advertising are modified to suit the specific needs of individual countries

Equal employment opportunity

prohibit specific types of job discrimination in certain workplaces. Strategy is one which a human resources department will systematically search the employee pool outside its own employees to fill positions.

Occupational Safety and Health Act

was enacted to "assure safe and healthful working conditions for working men and women." The OSH Act created the _________ level and provided that states could run their own safety and health programs as long as those programs were at least as effective as the federal program.