MGT 320 Chapter 5
The best source of finding candidates is often ________. A. current employees B. radio ads C. a recruiter D. newspaper ads E. social media
A. Current Employees
One drawback of online recruiting is ________. A. employers may be deluged with resumes B. it doesn't provide quality candidates C. it generates less response D. response to job ads is slower than traditional advertising E. it costs more than traditional advertising
A. Employees may be deluged with resumes
Diversity training and education will help to ________. A. Encourage employees to value cultural differences B. Remove all differences between employees C. Desensitize employees to culture differences D. Mandate the cultural values that every employee must accept E. Create a more hostile work environment
A. Encourage employees to value cultural differences
A passive job candidate is one who ________. A. is not actively looking for a new job B. doesn't want their current employer to know they are searching jobs C. doesn't have much confidence D. is actively looking for a new job E. doesn't know how to use online job boards
A. Is not actively looking for a new job
The application form can tell the employer________. A. how truthful the applicant will be B. about the applicant's stability based on his or her previous work record C. if the applicant will pass the medical exam D. whether the applicant is a diversity candidate E. whether the applicant will request an employment contract
B. About the applicant's stability based on his or her previous work record
Workforce planning embraces _________. A. all new employees B. all future positions C. all current employees D. all current positions E. all candidates
B. All Future Positions
Temporary employees are examples of ________. A. contingency planning B. alternative staffing C. outside staffing D. short term planning E. succession planning
B. Alternative Staffing
Having outside vendors supply services that the company's own employees previously did in house is called ________. A. offshoring B. outsourcing C. recruiting D. staffing E. consulting
B. Outsourcing
________ is the tool used for making forecasts based on the historical ratio between a causal factor and the number of employees required. A. Scatter plot B. Ratio analysis C. Business process reengineering D. HR scorecard E. Trend analysis
B. Ratio Analysis
Recruiting is largely shifting from online job boards to ________. A. radio ads B. social networking sites C. personal contact D. word of mouth E. newspaper ads
B. Social Networking Sites
State run employment service agencies are supported by _______. A. Congress B. the U.S. Department of Labor C. the Supreme Court D. the Equal Employment Opportunity Commission E. the National Labor Relations Board
B. The U.S. Department of Labor
Employees of temporary staffing firms working in an employer's workplace are considered employees of ________. A. the state B. the temporary staffing firm C. both the temporary staffing firm and the company D. neither the temporary staffing firm nor the company E. the company
C. Both the temporary staffing firm and the company
ABC Industries has decided to run a print ad for production employees. The best publication would be the _______. A. New York Times B. USA Today C. local newspaper D. Wall Street Journal E. Economist
C. Local Newspaper
Having outside vendors or employees abroad supply services that the company's own employee previously did in house is called _______. A. recruiting B. consulting C. offshoring D. outsourcing E. staffing
C. Offshoring
Customer Service Representatives for ABC Industries work remotely, often from home, using information technology. These employees are referred to as ________. A. contingent employees B. union employees C. telecommuters D. Temporary employees E. interns
C. Telecommuters
Forecasting workforce demands starts with estimating ________. A. the amount of training required B. how much overtime will be required C. what the demand will be for your products and services D. the best production schedule E. the amount budgeted for labor.
C. What the demand will be for your products and services
One advantage of online recruiting is ________. A. it may exclude certain groups of candidates B. it doesn't provide quality candidates C. employers are often deluged with resumes D. it costs much less than traditional recruiting E. it is not dependable
D. It costs much less than traditional recruiting
The basic rule of ________ is to understand the special needs and create a set of policies and practices that creates a more hospitable environment in which they can work. A. recruiting a homogenous workforce B. succession planning C. contingency planning D. recruiting a diverse workforce E. strategic planning
D. Recruiting a diverse workforce
The next step after completing the job analyses and deciding which jobs need to be filled is ________. A. making an offer to a candidate B. what skills are necessary to perform the job C. determining the budget for the jobs D. recruiting and selecting employees for the jobs E. determining the personal qualities, traits, skills, and background that are required for successful job performance
D. Recruiting and Selecting Employees for the jobs
________ helps management anticipate staffing and skills shortages, and thereby facilitate workforce planning, recruitment and training plans. A. HR scorecards B. Ratio analysis C. Trend analysis D. Skills inventory systems E. Scatter plots
D. Skills Inventory Systems
During job interviews, recruiters for ABC Industries stress its environmental and socially responsible values. These recruiters are participating in ________ A. unionizing B. negotiating C. selling D. coercing E. branding
E. Branding
An online ad should provide a way for potential applicants to _______. A. skip the phone interview and electronically schedule an in-person interview B. contact the CEO directly C. know how much the job will pay D. identify the person currently performing the job E. gauge if the job is a good fit
E. Gauge if the job is a good fit
Effective promotion from within requires ________. A. using a recruiter B. the seniority of the workforce C. the education level of the workforce D. ensuring only qualified applicants apply E. providing career oriented appraisals
E. Providing Career Oriented Appraisals
To gauge staffing issues, managers use ________. A. alternative staffing B. a scatter plot C. position replacement cards D. succession planning E. the recruiting yield pyramid
E. The Recruiting Yield Pyramid
________ is the process of deciding what positions the firm will have to fill, and how to fill them. A. Job Analysis B. Compliance planning C. Training plan D. Job Specification E. Workforce planning
E. Workforce Planning