MGT 350 Chapter 7

Measurable

A measurement device is needed to assess the extent to which a goal is accomplished

Equity Theory

A model of motivation that explains how people strive for fairness and justice in social exchanges or give-and-take relationships

Instrumentality

A performance ---> outcome perception

Expectancy

According to Vroom's terminology, represents an individual's belief that a particular degree of effort will be followed by a particular level of performance

Results Oriented

Corporate goals should focus on desired end results that support the organization's vision.

Procedural Justice

Defined as the perceived fairness of the process and procedures used to make allocation decisions

Equity Sensitivity

Reflects an individual's "different preferences for, tolerances for, and reactions to the level of equity associated with any given situation"

Distributive Justice

Reflects the perceived fairness of how resources and rewards are distributed or allocated

Interactional Justice

Relates to the "quality of the interpersonal treatment people receive when procedures are implemented"

Practical Application of Goal Setting

Set Goals Promote Goal Commitment Provide Support and Feedback

Guidelines for Writing SMART Goals

Specific Measurable Attainable Results Oriented Time Bound

Goal Commitment

The extent to which an individual is personally committed to achieving a goal

Positive Inequity

When his or her outcome to input ratio is greater than that of a relevant coworker

Management by Objectives

is a management system that incorporates participation in decision making, goal setting, and objective feedback

Goal

what an individual is trying to accomplish; it is the object or aim of an action

Action Plan

Outlines the activities or tasks that need to be accomplished in order to obtain a goal

Goal Specificity

Pertains to the quantifiability of a goal. For example, a goal of selling nine cars a month is more specific than telling a salesperson to do his or her best.

Valence

Referes to the positive or negative values people place on outcomes

Attainable

Goals should be realistic, challenging, and attainable

Specific

Goals should be stated in precise rather than vague terms

Time Bound

Goals specify target dates for completion.

Expectancy Theory

Holds that people are motivated to behave in ways that produce desired combinations of expected outcomes

Negative Inequity

If the comparison person enjoys greater outcomes for similar inputs