MGT 360 Exam 2

Which of the following is a characteristic that authentic leadership encourages?

positive psychological capacities, internalized moral perspective, self-awareness, self-development

According to the video, a cohesive group is one whose members are very ______ in their feeling toward the group and are strongly motivated to retain their _______ the group

positive, membership in

Groupthink is a mode of thinking in which group members' _________ overrides their ability to realistically ____________.

premature striving for agreement, appraise alternative courses of action

How many people attended MLKs famous speech in Washington?

250,000

What was the estimated temperature on the day of the launch?

29 degrees

Morton Thiokol's original recommendation was to not launch until the temperature was

53 degrees

According to the video, a consequence of high group cohesiveness is the tendency to strive for

Agreement

What did Roger call the act of launching below freezing?

An act away from goodness

A style of leadership that includes behaviors that encourage positive psychological capacities, an ethical climate, greater self-awareness, an internalized moral perspective, a balanced processing of information, and self-development is known as:

Authentic Leadership

According to the video: How do great leaders inspire action? By..

Being driven by beliefs

____ power is how a manager influences people through the threat of or actual negative consequences for undesired actions.

Coercive

Which of the following is NOT a "Great Man" trait?

Compassion

Nelson is the manager of a marketing department in a medium sized company. Nelson has six employees reporting to him. In deciding the goals for the department for next quarter, Nelson is holding a meeting for employee input and direction. Nelson uses a(n) _________ style of decision making in the marketing department.

Democratic

Which type of leadership employs position power or legitimate power to exert influence over others?

Directive

Examples provided in the video of where groupthink can emerge include all except:

Diverse Groups

Irving Janis found that groupthink was brought on by which of the following?

Group cohesiveness

Which of the following is an incorrect statement about leader-member exchange (LMX) theory?

High-quality LMX relationships involve an active dislike between the leader and member.

According to the video, all of the following were historical examples of groupthink except:

Impeachment of Bill Clinton

How do inspired leaders and organizations think & communicate?

Inside Out

Kennedy avoided a repeat of groupthink during the potentially explosive crisis that occurred around the buildup of soviet missiles in Cuba by doing all of the following except:

Insisting that everyone reach consensus in a reasonable timeframe

A directive leader tends to rely primarily on which of the following sources of power?

Legitimate

Which one of the following traits is not a tool or behavior that transformational leaders use to influence employees and create commitment to the company goals?

Management by Exception.

Is groupthink inevitable?

No

Was there data on O-rings operating at the temperature that was predicted for the day of the launch?

No

What phrase did you hear when NASA was trying to influence the engineers at Morton Thiokol?

Take off your engineer's hat and put on your manager's hat

Additional factors that were found to predispose groups to groupthink included all except:

Practice playing the "devil's advocate"

A leader who is _________________, according to the Michigan Studies, is characterized by directive, structural and task oriented behaviors. He or she makes sure that the work gets done, subordinates perform their jobs in an acceptable fashion, and that the organization is efficient.

Production-orientated

Symptoms of groupthink include all of the following except:

Subliminal subversion

Which of the studies found that leaders have two dominant sets of behaviors that predict success - consideration and initiating structure.

The Ohio State Studies

What was the 'meat' of Roger's memo to Bob Lund?

The primary O-ring can fail completely

Based on the experiences of the engineers, what could be expected when temperatures were 53 degrees or less?

They could expect increased erosion and blow-by

Which of the following is not a key characteristic of authentic leaders?

They have no set priorities.

The earliest approach to the study of leadership was

Trait approach.

________ leaders focus on the creation of reward contingencies and exchange relationships that result in a calculative compliance on the part of followers, while __________ leaders create and communicate a higher-level vision in a charismatic way that elicits an emotional response and commitment from the followers.

Transactional, transformational

According to the Ted Talks video-clip: How do "great leaders" inspire others? They do so by asking the following questions..

Why, How, What

When leaders make decisions alone without involving employees in the decision making process, they are using...

authoritarian decision making.

All of the following are consequences of a high-quality leader-member exchange relationship except

effort in building good relationship

In democratic decision making...

employees participate in the making of the decision

Which of the following powers is NOT a type of positional power?

expert

Task-oriented behaviors are also called

initiating structure

Research on transformational and transactional leadership shows all of the following except

transactional leaders increase the intrinsic motivation of their followers.

People-oriented behaviors include

treating employees with respect.