Mgt 363 Ch 5

Strengths/Weakness of only post-test

+ low cost, little time - low strength level is assessment

Strength/weakness of solomon four-group

-High cost, high time +high level of strength

A(n) _____ is a written document that includes the steps that a trainee and manager will take to ensure that training transfers to the job.

Action plan

Opportunity to perform is influenced by both the work environment and trainee motivation. T/F

True

The basic level of training support that a manager can provide is acceptance. T/F

True

Which of the following strategies is least appropriate for far transfer?

Using standardized procedures, processes, and checklists

Which of the following is a major cause for loss of explicit and tacit knowledge?

Older employees retiring

Which of the following represents the lowest level of manager support for training?

Encouragement of trainees' participation in training

A curriculum covers more specific learning objectives and addresses a more limited number of competencies than a course or program. T/F

False

Conference-type seating is most appropriate when training involves small group discussions. T/F

False

Regarding opportunity to perform, breadth refers to the number of times or the frequency with which trained tasks are performed on the job. T/F

False

Traditionalists prefer active learning environments and innovative training techniques. T/F

False

According to the Myers-Briggs Type Indicator (MBTI), which of the following types of learners require instructors to emphasize personal needs, beliefs, values, and experiences?

Feeling learners

Explicit knowledge _____.

can be managed by a knowledge management system

With opportunity to perform, activity level refers to the _____.

frequency with which trained tasks are performed on the job

A request for proposal (RFP) is a document mainly used to identify _____.

potential vendors and consultants for training services

In training, the greatest level of support that a manager can provide is to _____.

participate in training as an instructor

Strengths/Weakness of pretest/post-test

+low cost, little time - med strength in assessment

Strengths/weakness of time series

+med cost, med time, medium strength

Define Near Transfer

- need to follow procedure, processes, and checklists -Should be given an explanation as to any differences between training and work tasks -Encouraged to focus on important differences b/w training and work tasks

Define Far Transfer

-teach general concepts, broad principles, or key behaviors -principles that may apply to greater set of contexts than those presented in the training session -provide list of prompts or questions to trigger thoughts and question sets

To encourage self-management, it is important to emphasize that lapses are evidence of personal failure. T/F

False

The pre-training phase primarily involves _____.

preparing, motivating, and energizing trainees to attend the learning event

A(n) _____ gets learners into the appropriate mental state for learning and allows them to understand the personal and work-related meaningfulness of course content.

Concept map

Which of the following statements is true of knowledge management?

Creating communities of practice and using "after-action reviews" at the end of each project facilitates knowledge managemen

____ prefer blended learning.

Millennials

Which term refers to a group of two or more trainees who agree to meet and discuss their progress using learned capabilities on the job?

Support network

Which of the following statements is true of lesson plans?

They ensure that both the trainee and the trainer are aware of the course and program objectives.

Which of the following statements is most true of Traditionalists?

They value direct presentation of information that is organized logically.

Which of the following statements is true of near transfer?

Trainees should be encouraged to focus only on important differences between training tasks and work tasks rather than unimportant differences.

Companies experience loss of explicit and tacit knowledge when older employees retire. T/F

True

If training emphasizes total group discussion with limited presentation and no small-group interaction, a _____ seating arrangement will be most effective.

conference-type

Which of the following is a major aid in communicating tacit knowledge?

Discussion

The dimensions of Myers-Briggs Type Indicator combine to form eighteen personality types. T/F

False

The smaller the room, the more a trainer's gestures and movements must be exaggerated to get the audience's attention. T/F

False

The traditional classroom-type arrangement is good for role-play exercises that involve trainees working in groups of two or three. T/F

False

When a series of steps must be followed in a specific way to complete a task successfully, then training should be designed with an emphasis on far transfer. T/F

False

In a _____ review meeting, a manager and employee discuss strengths and weaknesses of the employee's performance and agree on improvement goals.

Performance appraisal

Millennials like to learn by working alone and helping others to learn. T/F

True

Effective knowledge sharing is most likely when employees _____.

have easy access to information within the context of their jobs